Chapter+4+Slides
Chapter Overview
Managing in the Global Environment
Author: Huan (Harry) Wang
Department: Management, Siena College
Focus on education for a global perspective.
Learning Objectives
Recognize the importance of perceiving, interpreting, and responding to the organizational environment for managerial success.
Distinguish between the global task environment and the global general environment.
Identify main forces in the global environments and their managerial challenges.
Understand the significance of globalization and the associated opportunities, complexities, challenges, and threats for managers.
Appreciate the differences in national cultures and the effects of trade barriers on political and social systems.
Global Environment Definition
Global Organizations:
Operate across multiple countries.
Face uncertainty and unpredictability.
Global Environment:
Comprises global forces and conditions that impact organizational resource acquisition and utilization.
Forces in the Global Environment
General Environment
Encompasses wide-ranging global forces affecting organizations:
Technological Forces
Economic Forces
Political and Legal Forces
Sociocultural Forces
Demographic Forces
Task Environment
Forces and conditions affecting organizations directly include:
Suppliers
Distributors
Customers
Competitors
Task Environment Forces
Suppliers
Provide necessary inputs for goods and services:
Raw materials
Component parts
Employees
Global purchasing possibilities alter supplier dynamics.
Bargaining power varies based on market conditions.
Distributors
Facilitate sales of goods and services:
Must balance power to avoid controlling access to markets.
Customers
Essential for revenue:
Understanding and meeting customer needs is critical for success.
Competitors
Similar organizations offering comparable goods/services:
High rivalry can result in price competition.
Potential competitors pose future threats.
General Environment Forces
Economic Forces
Factors like interest rates, inflation, and unemployment that impact national or regional economies.
Technological Forces
Influences from tools, machines, and knowledge impacting production and distribution efficiencies.
Sociocultural Forces
Pressures from social structures and cultural norms affecting organizational behavior.
Demographic Forces
Changes in population characteristics influencing market dynamics:
Aging populations in industrialized nations.
Political and Legal Forces
Changes in laws/regulations impacting organizational operations and practices.
Globalization Overview
Globalization: Integration of economic, political, and social systems across nations, leading to interdependence.
Capital flows include human, financial, resource, and political.
Trade and Investment Barriers
Tariff
Tax on imported/exported goods affecting trade dynamics.
Free-Trade Doctrine
Advocates specialization for optimal global resource use.
GATT and WTO
Historical agreements to reduce tariffs and promote free trade:
GATT replaced by WTO, continuing trade negotiations.
Regional Trade Agreements
USMCA: Revision of NAFTA highlighting changes in car manufacturing, labor policies, and market access.
National Culture Components
Definition
Comprises values and norms deemed important within a society.
Values
Ideas surrounding goodness, beauty, and societal beliefs influencing personal freedoms and responsibilities.
Norms
Unwritten codes defining expected behavior in society:
Mores: Critical societal norms.
Folkways: Everyday social conventions.
Hofstede’s Model of National Culture
Dimensions
Individualism vs. Collectivism: Focus on individual rights vs. group goals.
Power Distance: Acceptance of power inequalities.
Achievement vs. Nurturing Orientation: Values on success versus quality of life.
Uncertainty Avoidance: Tolerance for ambiguity and risk.
Long-Term vs. Short-Term Orientation: Perspectives on future goals versus present stability.
The Globe Project
Nine cultural dimensions shaping business practices:
Performance orientation
Assertiveness
Future orientation
Human orientation
Institutional collectivism
In-Group collectivism
Gender egalitarianism
Power distance
Uncertainty avoidance
Implications for Global Management
Effective management practices may vary by country.
Sensitivity to value systems and cultural norms is crucial for international success.