MARKET RESEARCH AND COMPETITIVE ANALYSIS

Learning Objectives

  • Identifying Target Audiences and Market Trends

    • Importance of determining who the potential customers are.

    • Understanding prevailing market trends to adapt products and strategies.

  • Competitive Intelligence Through Online Research

    • Gathering insights on competitor activities and market positioning via digital tools.

  • Analyzing Competitors’ Websites and Online Presence

    • Examining the digital footprints of competitors to assess strengths and weaknesses.


What is a Market?

  • Definition: A market is any place or venue where buyers and sellers can exchange goods and services.

    • Types of Markets:

    • Physical Market: Retail outlets where transactions occur face-to-face.

    • Virtual Market: Online platforms, like e-commerce sites or online brokerages, that facilitate transactions without physical presence.

  • Market in Marketing: In marketing, the term market refers specifically to a group of consumers or organizations that:

    • Are interested in the product.

    • Have the resources to purchase the product.

    • Are permitted by law and other regulations to acquire the product.


What is Market Research?

  • Definition: Market research is the process of evaluating the viability of a new service or product through direct research conducted with potential customers.

  • Purpose:

    • Helps define the target market.

    • Gathers opinions and other feedback from consumers regarding their interest in a product or service.

  • Consumer Behavior and Economic Trends:

    • Market research examines consumer behavior and trends in the economy to assist businesses in developing and refining their business ideas and strategies.

    • Aids in understanding the target market through data gathering and analysis.


Importance of Market Research

  1. Identifying Market Opportunities

  2. Understanding Customer Behavior

  3. Target Market Identification

  4. Competitive Analysis

  5. Market Trends and Opportunities


How Market Research Works

  • Market research is utilized to determine the viability of a new product or service.

    • Results can lead to revisions in product design and strategies for market introduction.

    • Helps in identifying market segmentation and informs product differentiation, which tailors advertising strategies.


Customer Segment

  • Definition: A customer segment is a grouping of customers that share certain characteristics.

    • Methods of Segmentation:

    • Based on geographical variables

    • Demographic variables

    • Buyer-behavior variables


Why Segment Customers?

  • Identifying Profitability:

    • Identify the most and least profitable customers

  • Improve Marketing Focus:

    • Better target marketing efforts.

  • Price Product Differently:

    • Adjust pricing strategies based on customer segments.

  • Develop Better Products:

    • Create products or service features tailored to specific customer needs.


Pareto Principle

  • 80/20 Rule:

    • Indicates that 80% of results come from 20% of efforts.

    • Useful in focusing resources on the most productive areas.


Product Differentiation

  • Definition: Product differentiation distinguishes one company's products or services from the competition.

  • Importance:

    • Successful product differentiation leads to brand loyalty and increased sales.

    • A differentiation strategy identifies and communicates the unique qualities of a product or company while highlighting contrasts with competitors.


Competitive Intelligence

Competitive Intelligence Through Online Research
  • Definition: Competitive intelligence refers to the practice of collecting and analyzing data on competitors, providing insights to stakeholders about competitive dynamics.

  • Importance of Competitive Intelligence:

    • Learn what your customers want.

    • Assess competitors' strengths and weaknesses.

    • Understand buyer motivations.

    • Uncover market trends.

    • Anticipate threats to market positioning.

    • Build a sustained competitive advantage over time.

    • Prioritize business decisions based on gathered insights.

    • Strengthen overall business strategies.


Web Scraping

  • Definition: Web scraping is a powerful internet research tool used for various purposes, including competitor analysis, data mining, content aggregation, and market research.

  • Capabilities:

    • Extract web resources such as photos, text, links, or any data as required.

Applications of Web Scraping for Competitor Research
  1. Keyword Targeting: Discover what keywords competitors are focusing on.

  2. Talent Acquisition: Analyze job postings to see who competitors are trying to hire.

  3. Price Monitoring: Track competitor pricing strategies over time.

  4. Brand Reputation: Assess competitors' brand reputation through online sentiment analysis.