Intro

Things that increase in shared connected spaces

• Transportation Systems

• Global Workforce

• Travel (Foreign and Domestic)

• Immigration and Migration

• Domestic Diversity

• Global Economy

• Siloed spaces - segregated spaces, separations due to culture

To understand cultural differences you need to have…

• Mindset to see from different angles

• Competence to manage differences

Culture Blind - Socio-Psychological concept of referring to a lack of awareness and recognition of cultural differences within groups

Time and space have now been erased, global Village - McLuhan, 1962

Competent - Knowledge in action

Flexible Intercultural Communication - Managing cultural differences creatively and adaptively across a wide range of situations

Practical Reasons

Impact of Technology - Connect/work with others globally

Global and Domestic Diversity Workforce:

• Global employee

• Lower probability of groupthink

  • Groupthink - group of individuals reaches a consensus without critical reasoning or evaluation of the consequences or alternatives

New Norm

Non Traditional Relationships

Homogeneous Space Model - Inter-Relational landscape evolved (Friends/Partners), Structure, intersections of our identities with those of others

Global Healthcare Concerns and Opportunities

Culture drives healthcare!

• Birthrate; Healthcare workers understanding of worldviews: Death/Burial/Caregiving and Treatments

Inclusivity

Expanding self awareness and other sensitivity

• Expanding culture/Ethnic knowledge allow cultural strangers to feel acknowledged

• Reactive → Proactive

  • Ethnocentric → Experience and Learn

• Challenge the source of our assumptions

Personal Empowerment, Social Advocacy, Social justice

What is Culture

Culture - A learned meaning system

consists of…

• traditions

• beliefs

• values

• rituals

• customs

• rite of passage

• norms

• laws

• symbols

• arts

• practices

• history

• artifacts

• worldview

• meanings

• social hierarchy

Passed from generation → generation via interaction members of the community

Ideal Member - Fulfill expected behaviors

Members are nurtured by core values; promotes shared identity and solidarity

we/us - in group

they/them - out group

Iceberg

Deeper layers hidden: Only see the uppermost layers

Surface Level Culture

Pop Culture - Mass appeal

• Inform others how to think of your cultural group

• Feed perceptions

Intermediate

Symbols - Behavior standing for something meaningful: Verbal and non verbal

• Artifacts

• Words

• Gestures

Meanings - Cue Objective and Subjective Reactions

Norms - Expectations of proper and improper behavior

• Setting - Govern Compartment

• Relationship Status - Degree of formality

Deep Level Culture

Levels

• Normative Culture - Patterned way of living

• Subjective Culture - Different degrees of important to aspects of culture

Shared

• Traditions - Ceremonies, rituals, myths passed down

  • in group solidarity, communal memory, cultural stability

    • Birth, Weddings, Healing, Funerals

• Beliefs - Fundamental assumptions that people hold without questions

  • The why

• Values - Priorities Guiding good and bad behavior/ fair and unfair behavior

  • security and conformity

Seafloor Level

Human Needs

• Maslow’s Hierarchy of Needs

  • Physiological → Safety → Love → Esteem → Self Actualization

    •