Both the behavior of the examiner and their relationship to the testtaker can affect test scores.
Behavior:
Friendly conversation and verbal reinforcement can increase scores.
Disapproving comments decrease scores.
Familiarity with the examiner increases scores in most testing situations.
Examiners should be aware their interaction with testtakers can influence the results.
Subtle cues given by the test administrator can affect the level of performance expected by the examiner.
Stereotype Threat
Test takers may face a double threat:
Personal concern about how they will be evaluated.
Whether they will do well on the test.
Members of stereotyped groups may experience extra pressure to disconfirm negative stereotypes.
Simply being aware of the negative stereotype may inhibit performance on tests and academic performance.
How Stereotype Threat Does Damage
Cues about the testing environment can exacerbate fears and anxieties of test takers, as they can be provoked by the context.
When a stereotyped group member is reminded that members of their group may not perform well on the test, lower performance might be expected.
Hypotheses:
People who are threatened may engage in cognitive processes that focus their attention on themselves rather than on the test task.
They overattend to the threat and have less attention to concentrate on the test.
Efforts to suppress interfering thoughts may deplete working memory.
"Self-handicapping":
Testtakers reduce their level of effort when faced with the expectation that they may not perform well in order to protect self-worth.
They might give themselves an alternative explanation for disappointing performance by saying that they did not try very hard.
Physical arousal might facilitate performance on easy tests but can interfere with performance on more challenging assessments.
Remedies for Stereotype Threat
Simple triggers can activate thoughts about stereotypes, and that cognitive processes are enough to hinder test performance.
Example: Indicating age, race, and sex in the beginning might activate concerns about how their group is perceived.
Threat could be avoided by simply moving the questions about age, race, and sex to the end of the test.
The questions that serve as stereotype triggers would be completed after the substantive questions were done.
Many interventions are effective, not because they change the situation, but rather because they reduce the level of threat.
Telling testtakers that they are completing a nondiagnostic test can sometimes reduce the amount of threat.
Interventions promoting a growth mindset can eliminate the mindset that some groups possess a fixed trait that cannot be changed.
Language of the Examiner
Some tests are inappropriate for people whose knowledge of the language is questionable.
Validity and reliability of tests are in question for those who do not speak English.
Concern about the internal validity of research studies often compromises external validity.
External validity concerns the use of research findings in groups other than those who participated in the original validation studies.
For testtakers proficient in two or more languages, the test should be given in the language that the testtakers feel is their best.
Interpreters should be used only with great caution because they can introduce bias into the testing situation.
Training of Test Administrators
Different assessment procedures require different levels of training.
Certain tests need to be administered by licensed professionals such as psychometricians and psychologists.
Registered psychologists are the only ones trained to administer projective tests.
Expectancy Effects (Rosenthal effects)
Refers to situations where high expectations lead to improved performance, while low expectations lead to poor performance.
Expectancy effect results from subtle nonverbal communication between examiner and subject.
The examiner may not even be aware of their role in the process.
It is important to eliminate bias associated with expectation.
Effects of Reinforcing Responses
Because reinforcement affects behavior, testers should always administer tests under controlled conditions.
Reward can significantly affect test performance.
Effects of praise are about as strong as effects of money or candy.
Praising the process ("you worked hard") results in better performance than praising the person ("you are clever").
The potency of reinforcement requires that test administrators exert strict control over the use of feedback.
A test manual should clearly spell out the directions for administration.
Directions should be sufficiently detailed to be duplicated in all situations in which the test is given.
It must give the test examiner instructions that include the exact words to be read to the testtakers.
It must also include questions that testtakers will likely ask and instructions on how administrators should answer them.
Most test manuals and interviewer guides insist that no feedback be given.
Whether examiners give a test or supervise others who do, they must consider that the test may not remain reliable or valid if they deviate from the specified instructions.
Mode of Administration
Even though mode of administration has only small effects in most situations, it should be constant within any evaluation.
In psychiatric disability studies, more distress and disability is reported in self-completed questionnaires compared with questionnaires completed using an interviewer.
State of the Subject
Test anxiety → difficulty focusing attention on the test items and being distracted by other thoughts such as “I am not doing well” or “I am running out of time”.
Three components:
Worry.
Emotionality.
Lack of self-confidence.
Many variations in health status affect performance in behavior and in thinking.
Those who are experiencing certain types of physical illnesses may not perform well in a test.