SM

source 7.4

Abstract

  • Purpose: Explores new developments in employee recruitment and selection, focusing on technological advancements across the recruitment process stages.

  • Stages of Recruitment:

    • Attraction: Use of online recruitment, especially social networking sites.

    • Screening: Cybervetting and applicant tracking systems (ATS) present both opportunities and threats.

    • Selection: Asynchronous interviews and gamification as new methods.

    • Onboarding: Discusses technological developments in onboarding and socialization.

  • Conclusion: Presents suggestions for future research.

Introduction

  • Recruitment, selection, and assessment remain fundamental areas in work/organizational psychology and human resource management.

  • Traditional functions include attracting, assessing, selecting, and onboarding employees.

  • Technology has significantly influenced recruitment and selection, requiring more research to keep up with practical advancements.

Impact of Technology on Recruitment and Selection

  • Historical Context: Early studies in the 2000s (e.g., Karakanian, 2000; Bartram, 2000) focused on using internet tools for recruitment.

  • Evolution: Two decades later, technology influences all stages of recruitment and selection, warranting increased research interest.

Technology in the Recruitment Process

Attraction Stage

  • Definition of Attraction: Systems, processes, and strategies to maximize the applicant pool.

  • Recruitment vs. Attraction: Recruitment is a broader concept including attraction, retention, and alignment with organizational objectives.

  • Online Recruitment: Job boards and company career sites are critical for advertising job openings effectively.

    • Employer Branding: Enhances visibility and appeal through testimonials and improved web characteristics.

  • Social Media: Has become the most significant tool for attracting candidates, although concerns have emerged regarding its efficacy.

Screening Stage

  • Definition: Evaluating candidates' suitability through available information.

  • Cybervetting: Employers use online tools to gather informal information about candidates, which can negatively impact candidate reactions.

  • Applicant Tracking Systems (ATS): Facilitates resume storage and parsing, streamlining the screening process.

Selection Stage

  • New Methods:

    • Asynchronous Interviews: Candidates respond to recorded questions online, allowing simultaneous review by multiple assessors.

    • Gamification: Incorporates game elements in assessment processes to enhance engagement and transparency.

  • Research Findings: Early reactions to digital interviews may be negative, with concerns about privacy and personal interaction.

Applicant Reactions

  • Definition: How job candidates perceive and respond to selection tools based on their application experience.

  • Impact of Technology: Technology alters candidate experience, with negative perceptions stemming from lack of face-to-face interaction.

  • Social Sharing: Candidates share experiences more freely, affecting employer branding through platforms like Glassdoor.

Onboarding Stage

  • Importance: Onboarding techniques are vital for employee adjustment, facilitated through technology such as online training and e-mentoring.

  • Future Potential: Combining HR metrics with computer science methods can bring recruitment and onboarding into the big data era.

Future Research Proposals

  • Need for More Studies: Limited empirical studies on the effectiveness of technology in recruitment processes.

  • Focus Areas:

    • Construct validity of digital selection procedures.

    • Understanding adverse impact and bias in selection processes.

    • Validity and impact of novel selection methods like digital interviews and gamification.

References

  • A comprehensive collection of studies cited throughout the text detailing technological advancements in HR practices, highlighting ongoing research needs.