Social Psychology

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  • Attributions: How people explain behavior and mental processes of themselves and others.

  • Dispositional attributions: Explaining someone's behavior in terms of factors internal to the person, such as traits or preferences.

  • Situational attributions: Explaining someone's behavior in terms of factors external to the person, such as their environment.

  • Explanatory style: A person's habitual way of explaining events, typically assessed along three dimensions: internal/external, stable/unstable, and global/specific.

  • Optimistic explanatory style: Accounting for negative events or situations with external, unstable, and specific explanations.

  • Pessimistic explanatory style: Accounting for negative events or situations with internal, stable, and global explanations.

  • Actor/observer bias: The tendency to blame our actions on the situation and blame the actions of others on their personalities.

  • Fundamental attribution error: The tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition.

  • Self-serving bias: The tendency to perceive oneself in an overly favorable manner.

  • Internal locus of control: Belief that you have personal control over your own behavior—you have agency over your life and actions.

  • External locus of control: You believe that events outside of your control drive your actions and the outcomes you receive. Examples could include god, fate, or luck.

  • Mere exposure effect: Repeated exposure to a stimulus over time causes an individual to like the stimulus more.

  • Self-fulfilling prophecy: An expectation or belief that can influence your behaviors, thus causing the belief to come true.

  • Social comparison: Evaluating one's abilities and opinions by comparing oneself with others.

  • Upward social comparison: When we compare ourselves with those who we believe are better than us.

  • Downward social comparison: When we compare ourselves with those who we believe are worse off than us.

  • Relative deprivation: The perception by an individual that the amount of a desired resource (e.g., money, social status) they have is less than some comparison standard.

  • Stereotype: A generalized concept about a group. It's an oversimplified belief.

  • Cognitive load: The amount of a person's cognitive resources needed to carry out a particular cognitive task.

  • Prejudice: A negative attitude toward another person or group formed in advance of any experience with that person or group.

  • Discrimination: The unjust and differential treatment of members of different age, gender, racial, ethnic, religious, national, ability identity, sexual orientation, socioeconomic, and other groups at the individual level.

  • Implicit attitudes: Attitudes that individuals hold but may not be aware of or may not acknowledge.

  • Just-world phenomenon: The idea that the world is a fair and orderly place where what happens to people is generally what they deserve.

  • In-group bias: The tendency to favor one's own group, its members, its characteristics, and its products, particularly in reference to other groups.

  • Ethnocentrism: The practice of regarding one's own ethnic, racial, or social group as the center of all things.

  • Belief perseverance: The tendency to stick to our initial beliefs even when evidence contradicts them.

  • Confirmation bias: A tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence.

  • Cognitive dissonance: An unpleasant state that arises when a person recognizes the inconsistency of his or her actions, attitudes, or beliefs.

  • Social norms: How we define expectations and roles for members of a society in different individual and social situations.

  • Social influence theory: A theory that discusses how people are more likely to do whatever they see as being the norm. People change their behavior according to those around them.

  • Normative social influence: Individuals who have internalized their group's norms will strive to act in ways that are consistent with those norms; i.e., we want to fit in with others.

  • Informational social influence: Individuals tend to assume that the judgments or opinions of the group are correct; i.e., we believe that the group knows more than we do.

  • Persuasion: The process of creating, reinforcing, or changing people's beliefs or actions.

  • Elaboration likelihood model: A theory of how persuasive messages lead to attitude changes.

  • Central route persuasion: Occurs when interested people focus on the arguments and respond with favorable thoughts.

  • Peripheral route persuasion: Occurs when people are influenced by incidental cues, such as a speaker's attractiveness.

  • Halo effect: The tendency for positive impressions of a person, company, country, brand, or product in one area to positively influence one's opinion or feelings about them in other areas.

  • Foot-in-the-door technique: Once a person agrees to a small request, they are more likely to agree to a larger request later.

  • Door-in-the-face technique: The persuader makes a large request (knowing it will be turned down) so the person will then agree to a relatively smaller (more reasonable) request.

  • Conformity: Adjusting one's behavior or thinking to coincide with a group standard.

  • Obedience: A form of compliance that occurs when people follow direct commands, usually from someone in a position of authority.

  • Individualism: Giving priority to one's own goals over group goals and defining one's identity in terms of personal attributes rather than group identifications.

  • Collectivism: Giving priority to the goals of one's group (often one's extended family or work group) and defining one's identity accordingly.

  • Multiculturalism: The belief that distinct identities and cultural groups should be acknowledged, preserved, and supported in society.

  • Group polarization: Occurs when a group of like-minded people reinforce each other's opinions, positive or negative, leading to more extreme opinions.

  • Groupthink: A phenomenon that occurs when a group of well-intentioned individuals makes irrational or non-optimal decisions spurred by the urge to conform or the belief that dissent is impossible.

  • Diffusion of responsibility: When in a group, people feel less personal responsibility to act.

  • Social loafing: A psychological phenomenon where people are less productive when working in a team.

  • Deindividuation: The perceived loss of individuality and personal responsibility that can occur when someone participates as part of a group.

  • Social facilitation: The theory that people perform better in the presence of others on well learned or easy tasks.

  • False consensus effect: The tendency to overestimate how much others agree with us.

  • Superordinate goals: A goal that can be attained only if the members of two or more groups work together by pooling their skills, efforts, and resources.

  • Social traps: Any kind of situation in which people perform actions that have immediate rewards but hold negative consequences in the long term; an example is the tragedy of the commons.

  • Industrial-organizational (I/O) psychology: The scientific study of human behavior in organizations and the workplace.

  • Burnout: A psychological response to work stress characterized by emotional exhaustion, depersonalization, and reduced feelings of personal accomplishment.

  • Altruism: Unselfish regard for the welfare of others.

  • Prosocial behavior: Positive, constructive, helpful behavior; the opposite of antisocial behavior.

  • Social debt: When people don't follow social rules, they feel guilt (maybe subconsciously), which motivates them to take action to feel better.

  • Social reciprocity norm: A social rule that maintains that people should return favors and other acts of kindness.

  • Social responsibility norm: A societal expectation that people should engage in positive social behavior to contribute to the welfare of their community as a whole.

  • Bystander effect: A psychological phenomenon in which people are less likely to take action when in the presence of a large group of people.

  • Situational variables: Environmental factors that impact whether or not a person will help another person.

  • Attentional variables: Factors related to someone's conscious awareness that impact whether or not a person will help another