Decoding a message occurs when the receiver: interprets it.*
Hal is very careful before he speaks to consider how his words might affect others. He is a: high-self monitor. - Chp 2
True or false: A referent is a symbol used to represent an actual object. False - Chp 5
The part of the self that only others know but not the self, according to the Johari Window, is the blind self. Chp 3
Ask not what your country can do for you, Ask what you can do for your country, is a famous example of: antithesis. Chp 5
Dialogue has qualities, including all of the following EXCEPT: agreeableness. Chp 4
If Janis wanted to show respect for another person in conversation, which of the following should she do? Attempt to understand their position - Chp
“Float like a butterfly, stink like a bee” is a quote by Muhammad Ali and is an example of what metaphoric language? Simile - Chp 5
True or false: In situations where controversial ideas or topics are being engaged, it helps create a supportive dialogic communication. True - Chp 4
If Kevin taps his foot during a meeting with his boss, then he is sending a message via which type of nonverbal message? Adaptor* - Chp 6
Wake up and smell the roses, is an example of: metonym - Chp 5
True or false: A person’s nonverbal communication and behavior is typically not as believable as verbal communication. False - Chp 6
True or false: If someone enters the foot and half-space around you (about 18 inches from you), they are violating your personal space. False* - Chp
Nonverbal behaviors related to how we communicate with our body movements is: Kinesics. - Chp 6
When Erin and John go to a concert for their favorite band, they are mainly likely listening for what purpose? Appreciation - Chp 7
When a student listens in class to new information, their primary purpose for listening should be: Comprehension - Chp 7
According to Uncertainty Reduction Theory, there are three factors that influence if we want to reduce our uncertainty if the person acts in a way we predict.
True or false: Birds of a feather flock together reflects the common point of attraction similarity. True - Chp
The six steps in the model of listening steps are: Hearing, understanding, remembering, interpreting, evaluating, responding* - Chp
Interpersonal relationships have which of the following characteristics? All of the above - Chp 8
True or false: One of the strategies to reduce uncertainty is active strategy, which is defined in the textbook as engaging in direct contact. False - Chp 9
A family that is both a high conversation and high conformity orientation is considered a: consensual family type. - Chp 10
True or false: The Media Richness theory states a “rich” message involves persons spending a lot of money. False - Chp
An example of a control (aggressive) statement is: Okay we need to stop this conversation; we are done. - Chp
True or false: It’s better to take an assertive approach, rather than aggressive (competitive) when having conflict with people. True - Chp 4
True or false: Collaborating is the most productive approach to conflict, but has potential for taking the most resources to accomplish. True - Chp
True or false: One’s perception of (self-concept) means how we feel about ourselves. False* - Chp
Open-ended: What are some attributes (characteristics) of culture? Traditions, clothes, religion, language, food - Chp 2
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