Understanding the importance of note making in relation to assessment and studying for exams.
Acknowledgement that summarizing internal influences has yet to be done but that students should already have knowledge of the topic.
Goal: Ensure understanding of internal content without repeating what has already been covered.
Reminder for students to submit homework on time. Due date: tonight.
Definition: Factors outside the control of a business.
Key Areas of External Influences:
Technological:
Represents opportunities for businesses.
Example: Adoption of new technologies can increase productivity and reliability while reducing costs.
Specific technologies include video conferencing tools like Zoom and Microsoft Teams.
Impact of technology on labor force quality and retraining needs.
Examples of Companies Adapting Technology:
Ford: Robotics in manufacturing.
Dior: Changing their product line from couture to perfumes to adapt to market needs.
Ansett: Shifted from airline services to perfumes to save their business.
Uber Eats: Revolutionized hospitality and food services.
Market Leader: A business that controls the majority of market share. It does not mean total control but a significant portion of the market.
Market Share: Percentage of sales in a market attributed to a particular company compared to the total industry sales.
Competitive Advantage: Differentiation from competitors in product or pricing to increase sales and market share.
Differentiation and Competitive Advantage:
Coca-Cola vs. Pepsi: Both are cola brands, differentiation is through branding and marketing.
Aldi and Woolworths: Compete on price.
Monopoly: One company dominates the market (e.g., Sydney Water).
Oligopoly: A few large firms (e.g., grocery stores, major telecommunications).
Monopolistic Competition: Many firms sell similar products with some level of differentiation (e.g., fashion industry).
Perfect Competition: Many small firms selling identical products, competing primarily on price (e.g., restaurants, hotels).
Factors influencing competition:
Ease of entry into the market and its effect on the number of competitors.
Example: Unique or specialized services (e.g., high barriers in telecommunications).
Advertisements comparing products (e.g., Coke vs. Pepsi).
Technology's role in marketing and operations:
Example: Viral trends on social media impacting stock and sales strategy (e.g., Kmart product placement).
Students should review their notes and examples of how businesses respond to external influences, particularly technological change.
Importance of practical examples and clear terminology for understanding competitive positioning.
Prepare for final assessments by ensuring comprehension of internal influencers and their impact on business.