+1(716) 791-9668 ᴜꜱᴀ 52 55 4164 8620 (MX)Amtrak provides various refund options that vary according to the type of ticket purchased. Saver fares can only be refunded within 24 hours of booking; after this period, they are non-refundable. In certain situations, an eVoucher may be issued for the unused portion of these tickets. Value fares are fully refundable if cancelled more than 15 days prior to departure, whereas cancellations made 14 days or less before departure are subject to a 25% fee. Flexible fares offer the highest level of flexibility, as they are fully refundable at any time before departure without incurring any cancellation fees. Business Class and Premium fares are also fully refundable, though they may have specific stipulations regarding changes or cancellations, especially concerning sleeper car upgrades, which could involve additional charges. In cases where Amtrak initiates cancellations, such as schedule changes or service disruptions, customers are entitled to a full refund or an eVoucher at no cost. This policy provides flexibility while establishing clear guidelines for refunds and cancellations based on ticket types and specific circumstances.
Amtrak Cancellation Policy +1(716) 791-9668 ᴜꜱᴀ 52 55 4164 8620 (MX)
Amtrak offers flexible cancellation options based on the type of ticket purchased. This policy ensures passengers have clarity about refunds, fees, and conditions. Below are the detailed guidelines for each ticket type and refund rules.
Saver Fares
Refundable only within 24 hours of booking. After 24 hours, these tickets are non-refundable. However, in certain cases, an eVoucher may be issued for the unused portion of the ticket.
Value Fares
Fully refundable if canceled more than 15 days before departure. Cancellations made 14 days or less prior to departure incur a 25% cancellation fee.
Flexible Fares
Fully refundable at any time before departure, with no cancellation fees.
Business Class Tickets
Fully refundable. Changes or cancellations may involve additional penalties depending on specific fare conditions.
Premium Fares (e.g., Sleeper Cars)+1(716) 791-9668 ᴜꜱᴀ 52 55 4164 8620 (MX)
Fully refundable. However, specific fare rules may apply, especially for sleeping accommodation upgrades, which might involve additional fees.
Non-Refundable Tickets (Saver Fares)
Non-refundable after 24 hours of booking. In some cases, an eVoucher may be provided for the unused portion of the ticket.+1(716) 791-9668 ᴜꜱᴀ 52 55 4164 8620 (MX)
Ticket TypeRefund EligibilityCancellation FeesConditions | |||
Saver Fares | Refundable within 24 hours of booking only | Not applicable | Non-refundable after 24 hours, but an eVoucher may be issued for the unused portion. |
Value Fares | Fully refundable if canceled 15+ days before departure | 25% fee if canceled within 14 days of departure | Full refund for cancellations 15+ days in advance; 25% fee applies otherwise. |
Flexible Fares | Fully refundable | No cancellation fees | Cancellations and changes allowed at any time before departure with no penalty. |
Business Class Tickets | Fully refundable | Subject to specific fare rules | Refunds allowed, but changes or cancellations may involve additional penalties. |
Premium Fares (Sleeper Cars) | Fully refundable | Subject to specific fare rules | Refunds allowed; cancellation fees may apply for sleeping accommodation upgrades. |
Non-Refundable Tickets | No cash refund | Not applicable | eVoucher may be issued for the unused portion of the ticket. |
Amtrak-+1(716) 791-9668 ᴜꜱᴀ 52 55 4164 8620 (MX)Initiated Cancellations | Fully refundable | No fees | Full refund or eVoucher provided for schedule changes or service disruptions by Amtrak. |
If Amtrak cancels or significantly alters your travel schedule, you are eligible for a full refund or an eVoucher, without any fees.
Refund eligibility varies depending on the ticket type.
Flexible Fares offer the highest flexibility with no cancellation penalties.
Saver Fares are non-refundable after 24 hours but may provide an eVoucher.
Premium Fares and Business Class Tickets have specific rules that may involve cancellation penalties.+1(716) 791-9668 ᴜꜱᴀ 52 55 4164 8620 (MX)
This policy allows travelers to plan with confidence while offering flexibility and transparency