Institution: IIE Rosebank College
Learning Unit: Introduction to Business Management
Theme 1: Business and Society
Learning Outcomes:
LO1: Explain the concept of business management.
LO2: Discuss the four key elements of business.
LO3: Explain the purpose of business management.
LO4: Analyse the different economic systems in which a business may operate.
LO5: Discuss the three types of need-satisfying organizations.
LO6: Explain how the fourth industrial revolution (4IR) and sustainability impact businesses.
Definition: Business management involves various functions:
Planning: Setting goals and developing strategies.
Organising: Coordinating resources and tasks.
Leading: Guiding and motivating employees.
Controlling: Monitoring performance and making corrective actions.
Goal: To optimize resources, reduce risks, and increase profitability in a dynamic environment.
Frederick Winslow Taylor: "Management is the art of knowing what you want to do and then seeing that they do it in the best and cheapest way."
Mary Parker Follett: "The art of getting things done through people."
Karl Marx et al.: "Using resources efficiently so the end product is valued more than initial resources."
John F. Mee: "Securing maximum results with minimum effort for prosperity and service to the public."
Frederick Winslow Taylor (1856-1915): Known for principles of scientific management.
Henri Fayol (1841-1925): Developed administrative management theory and 14 principles.
Frederick Irving Herzberg (1923-2000): Known for the motivation-hygiene theory.
Henry Mintzberg (1939-Present): Proposed managerial roles categorized into interpersonal, informational, and decisional roles.
Peter Ferdinand Drucker (1909-2005): Advocate for valuing customers and improving management practices.
George Elton Mayo (1880-1949): Known for his work on employee satisfaction.
Henry Ford (1863-1947): Revolutionized assembly line production.
Setting goals and developing action plans.
Allocating resources and assigning tasks.
Guiding and inspiring team members.
Monitoring performance and ensuring alignment with objectives.
Clarity of Purpose: Align goals with mission and vision.
Strategic Planning: Develop strategies for decision-making.
Organisational Structure: Define roles and reporting relationships.
Leadership: Motivate and guide teams.
Continuous Improvement: Foster innovation and process improvement.
Definition: An organization or economic system where goods and services are exchanged.
Requirements: Investment and customers.
Types:
Private ownership (e.g., Capitec Bank)
State ownership (e.g., government entities)
Forms:
Formal: Registered entities subject to taxes.
Informal: Unregistered entities not subject to taxes (e.g., vendors, hairdressers).
Role of Organizations: Address societal needs through resource allocation.
Types of Need-Satisfying Organizations:
For-profit: Must generate profit (e.g., Pick ‘n Pay).
Non-profit: Receive funding but do not generate profit (e.g., SPCA).
State-owned: Produce goods/services believed vital for the economy (e.g., SAA, SABC).
Purpose: Govern resource allocation and production.
Key Questions Addressed by Economic Systems:
What products/services to produce?
How will they be produced?
Who will receive them?
Main Economic Systems:
Capitalism
Socialism
Mixed economies.
Based on agriculture and customs; rigid and slow to change.
Based on private ownership and market competition; personal choices prevail.
Central authority dictates production; includes socialist and communist systems.
Combines features of both market and command economies.
Institutions include businesses and organizations that fulfill needs and implement policies to improve social welfare. Collaboration is vital.
Definition: Taking risks to create and grow a business for profit.
Pathways to entrepreneurship include starting new ventures, buying businesses, or franchising.
Contribution to Economy: Entrepreneurship fosters growth and innovation.
Definition: Resources used to produce goods and services.
Four Factors:
Natural Resources: Land, water, minerals.
Human Resources: Labor force involved in production.
Capital: Equipment and buildings.
Entrepreneurship: Combines elements to create products.
Importance: Employment creation, innovation, and local economic contribution.
Policies should support small business growth (finance, education).
First Revolution: Mechanisation and steam power.
Second Revolution: Electricity and mass production.
Third Revolution: Digital technology and automation.
Definition: Characterised by convergence of technologies (AI, IoT, robotics).
Challenges: Job displacement and ethical implications.
Infrastructure Development: Facilitates global connectivity and e-commerce.
Innovation Acceleration: Drives advances in various technology fields.
Aim to meet current needs while preserving future resources.
Adoption of Sustainable Development Goals (SDGs).
Significance of Business Management: Key to structuring and guiding organizations toward sustainable growth and success.