Background Design: Cal Poly Pomona logo
Lecture: Designing Distribution Networks and Applications to Omni-Channel Retailing
Course: TOM 4250: Supply Chain Network Design
Semester: Spring 2025
Definition: Steps taken to move and store products from suppliers to customers.
Impact: Drives profitability; affects supply chain costs and customer value.
Objective: Distribution network choice can meet various supply chain goals - from low cost to high responsiveness.
Evaluation Dimensions:
Value provided to customers
Cost of meeting customer needs
Analysis: Assess customer service and cost across different distribution options.
Profitability: Based on revenue from met customer needs versus network costs.
Economies of Scale: Cost advantages based on scale of operation.
Specialization vs. Vertical Integration: Decision-making strategies for operational efficiency.
Cost-benefit Analysis: Evaluating the costs versus benefits of integration strategies.
Vertical Integration Definition: Streamlining operations through direct ownership rather than external contractors (Source: Investopedia).
Customer Service Influences:
Response time
Product variety and availability
Customer experience
Time to market
Order visibility
Returnability
Cost Influences:
Inventory costs
Transportation costs
Facility costs
Information costs
Visual Representation: Relationship between desired response time and number of facilities.
Visual Representation: Relationship between number of facilities and inventory costs.
Visual Representation: Relationship between number of facilities and transportation costs.
Visual Representation: Relationship between number of facilities and facility costs.
Visual Representation: Variation of logistics costs and response times based on the number of facilities.
Manager Considerations:
Customer needs vs. costs in network design.
Key Customer Needs:
Response time, product variety/availability, convenience, order visibility, returnability.
Significant Costs:
Inventory, transportation, facilities and handling, information costs.
Effect of Facilities: Increasing facilities lowers response and transportation costs but raises inventory and facility costs.
Network Choices: From manufacturer to customer.
Key Decisions:
Delivery to customer vs. pickup from a site.
Flow through intermediaries or not.
Possible Network Designs:
Manufacturer storage with direct shipping
Manufacturer storage with in-transit merge
Distributor storage with carrier delivery
Distributor storage with last-mile delivery
Manufacturer/distributor storage with customer pickup
Retail storage with customer pickup
Product Flow: From manufacturers to retailer to customers.
Information Flow: Communication throughout the stages.
Cost Factors:
Inventory: Lower costs due to aggregation; best for low-demand, high-value items.
Transportation: Higher costs due to disaggregate shipping and increased distance.
Facilities & Handling: Lower costs due to aggregation.
Information: Significant investment needed for infrastructure.