Civic Declines, Civic Potential – New Modes of Civic Engagement in a Time of Crisis
Liberal-Representative Democracy & Citizen Tension
- Representative democracy contains an intrinsic tension between:
• Government by elected officials, and
• The direct, deliberative involvement of citizens. - This tension creates intellectual space for thinking about “active citizenship” and the civic institutions that can support it.
- Effective civil society requires:
• Robust civic institutions,
• Pro-civic communication that welcomes wide participation,
• Large-scale mediating systems that let millions share a common civic experience. - Historically, professional news journalism has been the key mediator, operating as the so-called “Fourth Estate.”
Fourth-Estate Functions & Long-Running Critiques
- Ideal functions: transparency, accountability, balanced debate, narrative of public affairs, access for civic organisations to the public sphere.
- Critical traditions (dating back to 1920s):
• News reproduces the political–economic–cultural status quo (Hallin, Herman & Chomsky).
• News is partial/contingent, shaped by professional norms, epistemologies, staffing, resources (Gans, Reese, Tuchman).
• Neoliberal market forces commodify news, foster hyper-commercialism and corporate conglomeration (Bagdikian, McChesney). - Hallin’s “high modernism” (post-WWII) = peak public trust in professional journalism—now contested in the era of mass social media.
Structural Drivers
- Deregulation of ownership & foreign investment rules.
- Market-driven competition => consumer orientation & tabloidisation (punditry, celebrity).
- Rise of PR/strategic-comms sectors able to “feed” under-resourced newsrooms.
- Digital disruption: cheap, networked Internet platforms siphon advertising.
Internet-Specific Impacts
- Classified-ad loss to sites like Trade Me.
- Search advertising dominated by Google (≈ 90\% share of that segment; search ≈ 60\% of NZ ad spend).
- Surveillance-based, predictive ad models (Zuboff’s “surveillance capitalism”) accelerate revenue flight.
- Traditional outlets carry heavy fixed costs—newsrooms, studios, transmitters—that platform companies do not.
NZ Examples & Adaptive Experiments
- Highly concentrated ownership; extremely vulnerable to shocks (e.g.
• Bauer Media shut down NZ Listener, North & South, Metro in 2020;
• NZME cut \approx200 jobs). - Paywalls: NZ Herald’s “Premium” model; hybrid free + subscription at Newsroom; The Spinoff uses “partnership” and “membership” plus donation appeals.
- State-backed answers: Local Democracy Reporting (RNZ + NZ On Air + NPA, 2019); new public-interest journalism fund (2021).
- Competition watchdog: Commerce Commission blocked NZME–Stuff merger (2017; Court of Appeal 2018) to preserve plurality.
Civic Decline Narratives
- Putnam’s “Bowling Alone” thesis: falling membership in associations ⇒ civic atrophy.
- NZ indicators: low voter turnout, fewer church/union/party members, declining trust in media/business/politicians (Duncan, Vowles).
- Vacuum partly filled by professional political comms & US-style attack politics (Hager’s Hollow Men, Dirty Politics).
- Emergent “post-truth” vocabulary: “fake news,” “alternative facts,” low-trust info ecologies manipulated by actors from Russian hackers to ISIS.
Online Civic Engagement & Youth
Contesting “Youth Disengagement”
- Surveys show lower party membership / election turnout ≠ lack of political impulse.
- Key research (Loader, Vromen, Henn, Fyfe) finds vibrant but different forms of engagement.
From Dutiful to Networked Citizenship
- Old “dutiful” model: join parties/unions, consume mass-mediated political culture.
- New “networked” model (Loader et al.):
• Individualised, lifestyle-driven, issue-specific, relational.
• Operates through social media and ad-hoc digital actions (e-petitions, boycotts, micro-donations, volunteering, expressive posts). - Bennett & Segerberg: shift from “collective-action frames” to “personal-action frames” where \text{self-expression}\to\text{collective effect} via networks.
- Concern: Is this “slacktivism”? Debates (Christensen, Halupka, Mozorov) warn against using old yardsticks that miss new dynamics.
Anatomy of Online Progressive Campaigning Organisations
- Hybridity (Chadwick): merge classic social-movement repertoires (protests, lobbying) with agile digital organising.
- Entrepreneurialism (Vromen & Coleman): episodic, opportunity-driven, rapid-response campaigns; multi-issue portfolio; “repertoire switching.”
- Data-Intensive Micro-Mobilisation: sophisticated CRMs & analytics derived from Obama campaigns; fine-grained member profiling.
- Affective Storytelling (Papacharissi):
• Ganz’s “Public Narrative” formula – Story of Self → Story of Us → Story of Now.
• Creates morally urgent, values-based appeals (“manufactured community,” Eaton). - Branding & Market Orientation: campaigns are “products”; organisations act as “norm-preneurs” (Hall) aiming to shift what is considered normal/acceptable.
- Ladder-of-Engagement (Kanter): \text{awareness}\;\to\;\text{low-cost e-action}\;\to\;\text{donations}\;\to\;\text{offline action}.
Strengths vs Risks
- Strengths: flexibility, scale, low barriers, quick mobilisation, bridges online ↔ offline.
- Risks: binary storytelling, emotional over rational, potential oversimplification; presence of anti-civic/dark networks (neo-fascist, terrorist propaganda).
Case Study: Generation Zero (NZ)
- Origin: youth delegation to 2010 UN Climate Conference; founded 2011.
- Vision: non-partisan, solutions-focused climate action; “from all backgrounds,” though empirical studies show core base = young, white, urban, middle-class, centre-left.
Organisational Infrastructure
- Robust supporter database, analytics, graphic design, social media channels, mainstream-media strategy.
- Imported tool-kits from GetUp!, MoveOn, Organizing for America.
Campaign Milestones
- Early flash-mobs, stunts (funeral processions for fossil fuels).
- Shift to digital engagement & brand clarity.
- Signature campaigns:
• “Congestion-Free Network” – Auckland PT rethink.
• “50/50” – split national transport budget equally.
• “Density Done Well,” “Fix Our City,” “K Rd Protected Cycle Lanes,” “Chamberlain Park” – local planning issues.
• Rapid-response “Send the Cycle Lanes Some Love” post-COVID cycling boom.
• Flagship legislative win: Zero Carbon Bill → Climate Change Response Amendment Act 2019.
Hybrid & Entrepreneurial Traits
- Mix of online petitions, email blasts, submission templates, plus offline events & lobbying.
- Uses personal-action frames to make staid policy (transport budgets) resonate with youth identities.
- Maintains a “dutiful” dimension: tools that nudge supporters toward formal democratic acts (voting, official submissions).
Implications & Future of Civic Engagement
- Traditional media crisis + civic declines ≠ civic death; instead, terrain is reorganising.
- Online progressive campaign orgs (Generation Zero, MoveOn, GetUp!, 38 Degrees, Action Station) illustrate new norms:
• Individualised yet networked participation,
• Affective, story-led mobilisation,
• Entrepreneurial advocacy bridging markets and politics. - Policymakers and scholars must reconsider what counts as “active citizenship,” recognising that \text{personal identity} + \text{digital networks} \to \text{collective civic impact}.
- Ongoing tensions: sustaining high-quality journalism, mitigating “post-truth” harms, and ensuring story-based activism does not hollow out deliberative complexity.
Numerical & Statistical Highlights (LaTeX Notation)
- Google’s share of NZ search-based advertising: 90\%.
- Search advertising ≈ 60\% of total NZ ad spend.
- NZME redundancy round (COVID-19 era): \sim 200 jobs.
- Commerce Commission judged Stuff–NZME merger would cause “substantial loss of quality & plurality”; cost–benefit calculus deemed not in public interest.
- Stuff management buy-out reportedly for NZ\$1.
- Online petition/email vs physical protest heuristic: 10{,}000\;\text{emails} < 10{,}000\;\text{people in the street} (Hall, 2019).
Ethical, Philosophical & Practical Considerations
- Surveillance capitalism: platforms profit from commodified user data, often at democracy’s expense (Zuboff).
- Attack politics and PR manipulation erode trust; investigative journalism becomes more vital yet less funded.
- Affective mobilisation can energise but also polarise; campaigns must balance emotional resonance with factual rigor.
- Regulatory gaps: laissez-faire stance leaves local journalism vulnerable to global capital and tech monopolies.
- Dark networked publics (ISIS recruiting, neo-fascist forums) show that connective action is norm-agnostic; civic health depends on values, not merely connectivity.