Exam Study Guide 

Chapter 1 “Speaking in Public” 

1.  Write out the communication model process.    

Speaker- A person who communicates a message 

Message- Whatever a speaker communicates to someone else 

Encode- translation information into a message 

Decoding- turning communication into thoughts

 channel- means by which a message is communicated

Listener a person who receives the message 

Feedback- messages sent back by the listener or speaker

Interference- Noise that impedes the message 

Situation time and place of the message conversation takes place in certain situations

2. What is the definition of Frame of reference?  

Sum of person’s knowledge, experience, goals, values, attitudes

3. What is the definition of ethnocentrism, what is one way a speaker can avoid ethnocentrism with their audience.  

Believing one’s group or culture is superior to all others groups or cultures

Chapter 2 “perceptions”

4. Perceptions differ from different noises, what are the four noises?

Physiological Factors- your make-up, hard of hearing, bad eyesight

Past-Experience and Roles- learned ex. Bad experience with b/f or g/f

Culture- Shared belief

Present Feelings/Circumstances- Frustrated, tired, bored

5. Personal characteristics of a person’s behavior is called what? Attribute Definitions

6. What is the theory called when you overemphasize the internal and underestimate the external causes of behavior we observe in others?

Fundamental attribution error

Chapter 5 “Selecting a topic & purpose”

7.  Write the definition of  a specific purpose and what it does for a speech?

States what speaker hopes to accomplish”

Ex To inform my audience about the benefits of eating chocolate

 To persuade my audience about the issues of student parking on campus.

8. Write the definition for a thesis/central idea for a speech?

Is a concise statement of what you expect to say, part if your info

9. What is the definition of brainstorming, and how does “clustering” help with determining a speech topic? Brainstorming is planning and making ideas how it will help your speech topic and clustering help by putting all your ideas together

Chapter 6 “Analyzing your Audience”

10. What is it called when you assume that people have the tendency to be concerned with their own values, & well being?

Egocentrism

11. What are the two different types of audience analysis, and how are they different? Form and informal

Chapter 9 & 10 “Organizing your speeches & Intro/Conclusions”

12.  What is the definition of the chronological organizational pattern?

Changes the formation to the progression of time

13. What are the main points of a speech?  How are they obtained?

To break down their information or argument

14. Know the 6 different ways to gain attention.

1. Relate topic to audience

2. Startle audience

3. Arouse curiosity

4. Begin with a quotation

5. Question the audience

6. Tell a story