20d ago
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Speech Master Flash Cards

Top 10 Applications:

  • Communication & Collaboration Tools:

    • Zoom (web-based video conferencing)

    • Slack (chat room for the office)

    • Google G Suite (collection of office-related applications)

    • Box (secure content management and collaboration)

  • Financial & Expense Management:

    • SAP Concur (expense, travel, and invoice management)

  • Cloud Computing & IT Management:

    • Amazon Web Services (AWS) (on-demand cloud computing platforms)

    • Cisco Meraki (unified device and network management)

  • Project & Customer Management:

  • Jira (issue and bug tracking)

  • Salesforce (customer management system)



Vocab Words:

Technical Documentation

A structured document that explains the handling, function, and construction of a technical product. It serves both users and technicians, ensuring clarity and usability. Best practices include hosting it in a single location for efficiency, keeping it updated, maintaining corporate branding, and offering multiple formats (text, video, audio) for accessibility.

Communication Tools

  • Social Media: Platforms like LinkedIn, Twitter, and Facebook used for professional networking, brand promotion, and customer engagement.

  • Email: A formal and widely used communication tool for business correspondence, marketing, and internal collaboration.

  • Spreadsheet: A digital tool (like Excel or Google Sheets) used for organizing, analyzing, and presenting data in a structured format.

Formatting Digital Information

  • Leading: The vertical spacing between lines of text, affecting readability and visual appeal.

  • Kerning: The adjustment of space between individual letters to improve legibility and aesthetics.

  • Widows: A single word or short line left at the bottom of a paragraph, disrupting the visual balance. (word or sentence left hanging at the top of the next page)

  • Orphans: A single word or short line appearing at the top of a new page or column, breaking the flow of reading.(word or sentence of a paragraph left on the first page)

  • Text Wrap: The way text flows around images or other elements in a document, ensuring a clean and professional layout.

Ethical Considerations

  • Plagiarism: The act of using someone else’s work without proper attribution, which can damage credibility and violate ethical standards.

Design Elements

  • Text: The written content in a document, which should be clear, concise, and well-structured.

  • Graphics: Visual elements like images, icons, and illustrations that enhance communication.

  • Headlines: Titles or headings that organize content and grab attention.

  • Color: Used strategically to convey meaning, create contrast, and maintain brand consistency.

  • White Space: The empty areas in a design that improve readability and visual appeal.

Typography Concepts

  • Font Size: The height of characters, affecting readability and emphasis.

  • Font Style: Variations like bold, italic, or underlined text used for emphasis and hierarchy.

Graphic Design Principles

  • Contrast: The difference between elements (color, size, shape) to create visual interest and hierarchy.

  • Alignment: The arrangement of text and graphics to create a structured and professional look.

  • Repetition: The consistent use of design elements to reinforce branding and readability.

  • Proximity: The grouping of related elements to improve organization and comprehension.


Common Chart Types and Their Uses: - Line Graph: - Use: Show trends over time. - Ideal for: Tracking changes in data points (e.g., stock prices, temperature variations). - Pie Chart: - Use: Display proportions of a whole. - Ideal for: Visualizing percentages and distributions (e.g., market share, budget allocation). - Bar Charts & Column Charts: - Use: Comparing different categories of data. - Details: Bars represent values (horizontal for bar charts, vertical for column charts). - Treemap: - Use: Show hierarchical data as nested rectangles. - Ideal for: Representing proportions within categories (e.g., revenue breakdowns). - Dual Axis Chart: - Use: Combine two different data sets with separate axes. - Ideal for: Comparing related metrics (e.g., revenue and customer growth). - Area Chart: - Description: Similar to a line graph but with shaded areas. - Emphasis: Volume or cumulative trends over time. - Pyramid Chart: - Use: Represent hierarchical data in a pyramid shape. - Ideal for: Visualizing organizational structures or sales funnels. - Tables: - Use: Provide structured, detailed data in rows and columns. - Ideal for: Precise comparisons and numerical analysis.



Sender

The sender initiates communication by encoding a message. Encoding a message means converting the idea (message) into a form that can be communicated to others. Unfortunately, the "brain meld" so popular in Star Trek is not very common today.  In addition, the sender must determine whether the communication will be oral, written, symbolic, or nonverbal.  The sender is not through yet. Next, the sender must choose the channel or medium for sending the message to the receiver. The medium is the channel or means of transmitting the message to the receiver. The medium of communication can be speaking, writing, signaling, gesturing, etc. Much of the burden for communication rests on the shoulders of the sender.

Message

The message is the information being conveyed. This information needs to be clear, precise, and thought out.

Receiver

The receiver is the recipient of the message. The message may be received through hearing, seeing, gesturing, etc. The receiver has the responsibility of decoding the message. Decoding is the interpretation of the sender’s message. The receiver will translate the message into thoughts to understand and analyze it. Effective communication can occur only when both the sender and the receiver interpret the message using the same or similar meanings.

Feedback

The receiver will often send a message back to the original sender called feedback. Feedback is essential to clarify meaning because it allows the sender to evaluate how effective the original message was. The sender can, if correction is needed, take steps to clear up misunderstood messages. Barriers to clear communication may come through differences in backgrounds, variations of the meaning of certain words, or even the state of mind of the receiver. 

Interference

Interference is basically anything that disrupts or changes a message between the sender and the receiver.



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Speech Master Flash Cards

Top 10 Applications:

  • Communication & Collaboration Tools:

    • Zoom (web-based video conferencing)

    • Slack (chat room for the office)

    • Google G Suite (collection of office-related applications)

    • Box (secure content management and collaboration)

  • Financial & Expense Management:

    • SAP Concur (expense, travel, and invoice management)

  • Cloud Computing & IT Management:

    • Amazon Web Services (AWS) (on-demand cloud computing platforms)

    • Cisco Meraki (unified device and network management)

  • Project & Customer Management:

  • Jira (issue and bug tracking)

  • Salesforce (customer management system)

Vocab Words:

Technical Documentation

A structured document that explains the handling, function, and construction of a technical product. It serves both users and technicians, ensuring clarity and usability. Best practices include hosting it in a single location for efficiency, keeping it updated, maintaining corporate branding, and offering multiple formats (text, video, audio) for accessibility.

Communication Tools

  • Social Media: Platforms like LinkedIn, Twitter, and Facebook used for professional networking, brand promotion, and customer engagement.

  • Email: A formal and widely used communication tool for business correspondence, marketing, and internal collaboration.

  • Spreadsheet: A digital tool (like Excel or Google Sheets) used for organizing, analyzing, and presenting data in a structured format.

Formatting Digital Information

  • Leading: The vertical spacing between lines of text, affecting readability and visual appeal.

  • Kerning: The adjustment of space between individual letters to improve legibility and aesthetics.

  • Widows: A single word or short line left at the bottom of a paragraph, disrupting the visual balance. (word or sentence left hanging at the top of the next page)

  • Orphans: A single word or short line appearing at the top of a new page or column, breaking the flow of reading.(word or sentence of a paragraph left on the first page)

  • Text Wrap: The way text flows around images or other elements in a document, ensuring a clean and professional layout.

Ethical Considerations

  • Plagiarism: The act of using someone else’s work without proper attribution, which can damage credibility and violate ethical standards.

Design Elements

  • Text: The written content in a document, which should be clear, concise, and well-structured.

  • Graphics: Visual elements like images, icons, and illustrations that enhance communication.

  • Headlines: Titles or headings that organize content and grab attention.

  • Color: Used strategically to convey meaning, create contrast, and maintain brand consistency.

  • White Space: The empty areas in a design that improve readability and visual appeal.

Typography Concepts

  • Font Size: The height of characters, affecting readability and emphasis.

  • Font Style: Variations like bold, italic, or underlined text used for emphasis and hierarchy.

Graphic Design Principles

  • Contrast: The difference between elements (color, size, shape) to create visual interest and hierarchy.

  • Alignment: The arrangement of text and graphics to create a structured and professional look.

  • Repetition: The consistent use of design elements to reinforce branding and readability.

  • Proximity: The grouping of related elements to improve organization and comprehension.

Common Chart Types and Their Uses: - Line Graph: - Use: Show trends over time. - Ideal for: Tracking changes in data points (e.g., stock prices, temperature variations). - Pie Chart: - Use: Display proportions of a whole. - Ideal for: Visualizing percentages and distributions (e.g., market share, budget allocation). - Bar Charts & Column Charts: - Use: Comparing different categories of data. - Details: Bars represent values (horizontal for bar charts, vertical for column charts). - Treemap: - Use: Show hierarchical data as nested rectangles. - Ideal for: Representing proportions within categories (e.g., revenue breakdowns). - Dual Axis Chart: - Use: Combine two different data sets with separate axes. - Ideal for: Comparing related metrics (e.g., revenue and customer growth). - Area Chart: - Description: Similar to a line graph but with shaded areas. - Emphasis: Volume or cumulative trends over time. - Pyramid Chart: - Use: Represent hierarchical data in a pyramid shape. - Ideal for: Visualizing organizational structures or sales funnels. - Tables: - Use: Provide structured, detailed data in rows and columns. - Ideal for: Precise comparisons and numerical analysis.

Sender

The sender initiates communication by encoding a message. Encoding a message means converting the idea (message) into a form that can be communicated to others. Unfortunately, the "brain meld" so popular in Star Trek is not very common today.  In addition, the sender must determine whether the communication will be oral, written, symbolic, or nonverbal.  The sender is not through yet. Next, the sender must choose the channel or medium for sending the message to the receiver. The medium is the channel or means of transmitting the message to the receiver. The medium of communication can be speaking, writing, signaling, gesturing, etc. Much of the burden for communication rests on the shoulders of the sender.

Message

The message is the information being conveyed. This information needs to be clear, precise, and thought out.

Receiver

The receiver is the recipient of the message. The message may be received through hearing, seeing, gesturing, etc. The receiver has the responsibility of decoding the message. Decoding is the interpretation of the sender’s message. The receiver will translate the message into thoughts to understand and analyze it. Effective communication can occur only when both the sender and the receiver interpret the message using the same or similar meanings.

Feedback

The receiver will often send a message back to the original sender called feedback. Feedback is essential to clarify meaning because it allows the sender to evaluate how effective the original message was. The sender can, if correction is needed, take steps to clear up misunderstood messages. Barriers to clear communication may come through differences in backgrounds, variations of the meaning of certain words, or even the state of mind of the receiver. 

Interference

Interference is basically anything that disrupts or changes a message between the sender and the receiver.