Social media is a fast-paced industry requiring constant evolution of strategies and tactics to yield optimal client results.
Mel, the speaker, owns a multi 6-figure social media agency and provides guidance for social media managers.
Key focus is on enhancing the social media strategy for 2024 based on an evolved approach.
Step 1: Ideal Client (IC) Analysis
Definition: IC stands for Ideal Client.
Importance: Understanding the ideal client is foundational to any effective social media strategy.
Evolution from 2023: Moving beyond basic profiling to a more comprehensive analysis.
Methods: Conduct one-on-one strategy sessions to gain insights into the client’s target audience.
Research: Clients need to identify who they are targeting, as it is not solely the social media manager's job to define this.
Deep Dive: Explore clients’ pain points and deepest desires to tailor content and overall strategies.
Outcome: A refined avatar of the ideal client helps in better content creation and strategy planning.
Onboarding Clients
For those struggling with client onboarding, Mel offers a $9.99 onboarding questionnaire used in her agency that facilitates this informational gathering process.
Step 2: Align Social Media Goals with Business Goals
Core Idea: Social media should drive towards larger business objectives, rather than just focusing on metrics like engagement or follower count.
Process:
Clients often express a desire to achieve specific sales through social media.
As an expert, social media managers must connect these client aspirations to actionable social media goals.
Understand how organic growth may require more time to generate revenue, thus adjusting expectations accordingly.
Step 3: Competitor Analysis
Purpose: Understand competitors' strengths and weaknesses to inform strategic decisions.
Application: Analyze what strategies competitors implement successfully and where they fall short.
This knowledge helps in carving a unique strategy that can differentiate from competitors.