It is important to look for the underlying cause of behaviors displayed by residents.
Respond to residents appropriately to help ground them in reality, acknowledging their feelings while directing their focus back to the present.
Use analogies such as being on a roller coaster to illustrate the need to return to reality.
Remind them gently of the need to get off the metaphorical roller coaster and refocus on their immediate needs.
Reinforce the idea of transitioning to the next activity once the moment has passed.
If residents display aggressive behavior, position yourself between them and the exit to ensure your safety.
Always maintain an escape route and do not allow residents to block your path to the door.
Consider working in pairs if you suspect a resident may become hostile.
Watch for signs of aggression such as tensed bodies, facial expressions, and eye contact.
Be aware of changes in tone as you communicate with them; mirroring aggression can escalate the situation.
If needed, calmly excuse yourself and promise to return later if they don’t respond positively immediately.
Each resident has unique behaviors and needs which may be tied to their medical conditions such as Alzheimer's.
Example: A resident may resist change due to confusion or discomfort stemming from their condition; they may express their frustration through screaming or other means.
Adapt to their emotional state while ensuring they receive necessary care but do so with respect to their dignity.
Share stories of individual residents to illustrate typical behaviors in contexts, such as:
A resident who reacts strongly to being cared for due to past experiences.
A previously well-spoken individual who may exhibit aggressive outbursts during sundowning due to Alzheimer's.
Highlight the emotional burden on family members who witness changes in their loved ones due to illness.
Recognize that all behavior has meaning, and it's essential to understand the context behind it.
Continuously educate yourself on the best practices for engaging with residents exhibiting challenging behaviors to maintain a safe and caring environment.
Watch training videos to further enhance skills in handling these situations appropriately.