Lecture 02 Slides
Page 1: Introduction
Course Name: Introduction to Business Informatics (BSIN 101)
Session: GIU – Winter 2024 – Lecture 2
Instructor: Dr. Ayman Al-Serafi
Teaching Assistants: Youssef Elsawi, Shorouk Salah, Ibrahim Hesham
Page 2: Topics Covered in Intro to BI
Part 1: Information Systems Fundamentals (Lectures 1-3)
Part 2: Databases, Information Management & ICT (Lectures 4-7)
Part 3: Business Information Systems (Lectures 8-12)
Page 3: Course Structure and Future Semesters
Foundations for the program laid in this course leading to:
Information Systems in the Enterprise (Semester 3)
Business Processes and Enterprise Systems (Semester 2)
Introduction to Databases (Semester 5)
IT Infrastructure and Networks (Semester 3 & 4)
E-Business and E-Commerce (Semester 6)
Business Intelligence Foundations (Semester 5)
Building Information Systems (Semester 6)
Strategic Information Systems (Semester 4 & 5)
Information Security and Ethical Considerations (Semester 6)
Page 4: Importance of Attendance
In-depth discussions on topics relevant to future jobs
Engagement with instructor for better understanding
High probability of academic failure without attendance
Content discussed in lectures is critical for exams
Essential theory covered only in lectures, not in labs
Learning opportunities for course projects with instructor evaluations
Page 5: Lecture Conduct Expectations
DOs
Raise your hand for urgent questions
Engage and discuss with the instructor
Ask questions during designated breaks
DON'Ts
Arrive more than 5 minutes late
Engage in side conversations
Eat during the lecture
Use mobile phones for texting or other distractions
Display disrespectful behaviors (sarcasm, discrimination)
Expect to be provided with exam questions
Page 6: Outline of Lecture Content
What are Information Systems?
Types of Business Information Systems
Business Processes and Functions
Conclusion
Q&A breaks between sections
Page 7: UPS Example
Topic: How to manage the parcel delivery process?
Page 8: Contact Information for UPS
Global Network: UPS provides extensive contact options globally, such as Managing customer queries, tracking shipments etc.
Key Locations: Egypt - Detailed contacts for UPS branches in key Egyptian cities.
Page 9: Shipment Information
Website Features: Example of how to track shipments and submit shipment details through the UPS website, including various shipping forms and options available.
Page 10: UPS Shipping Services
Feature to create a shipment and calculate time and costs using the UPS website.
Information on how to access shipping rates and zone maps.
Page 11: Shipping Examples
Inputs: Information related to the shipment preparation process, with various examples of services offered.
Local Services: The availability of local couriers and point of sale service options.
Page 12: Log-In and User Interaction
Interface for account holders, allowing them to create shipments, check rates, and track their packages conveniently.
Page 13: UPS Shipment Information
Details on shipment tracking and providing necessary information for effective shipment management.
Page 14: Advanced Tracking Features
Overview of premium tools available for account holders, offering additional tracking options and insights into their shipments.
Page 15: Information System Planning with UPS
Discussion on controlling and accounting through UPS’s information systems in relation to parcel management.
Page 16: Definition of Information Systems
Set of interrelated components designed to collect, process, store, and distribute information to support decision-making and organization functions.
Page 17: What is Information?
Definition of information as a communicated message and the system components needed for proper information management.
Page 18: Perspectives on Information Systems
Focus on the overall definition and purpose of information systems in organizations.
Page 19: Components of Information Systems
Key components include:
People
Hardware
Software
Data
Telecommunications networks
Business procedures
Page 20: Activities of Information Systems
Functions of information systems:
Input: Capturing raw data.
Processing: Converting data into meaningful information.
Output: Distributing processed information to users.
Feedback: Returning output to evaluate and improve data entry.
Page 21: Case Study - Vehicle Tracking System
Overview of a vehicle tracking example using technologies like GPS and GSM/GPRS communications, highlighting organizational applications.
Page 22: Lecture Recap and Questions
Questions can be asked between sections, focusing on urgent queries only.
Page 23: Summary of Information Systems
Review of key concepts related to information systems discussed throughout the lecture.
Page 24: Hierarchical Structure of Information Systems Users
Representation of different user levels in organizations, including senior management, middle management, and data workers.
Page 25: Levels of Information Systems
Overview of the types of information systems needed for various decision-making levels:
Transaction Processing Systems (TPS)
Management Information Systems (MIS)
Decision Support Systems (DSS)
Executive Support Systems (ESS)
Page 26: Transaction Processing Systems Overview
Description of the TPS focusing on operational functions and their importance in conducting daily business transactions.
Page 27: Further Insights on TPS
Examples and key functions of transaction processing systems in financial and operational capacities.
Page 28: Payroll Processing TPS Example
Details of a payroll processing TPS capturing employee data and generating outputs for management and employee payments.
Page 29: Classifying Different TPS Types
Overview of various TPS systems in organizations, including their major functions and applications across different sectors.
Page 30: Management Information Systems Overview
Definition and functionality of MIS focusing on providing managerial reports and assisting routine decision-making processes.
Page 31: Functionality of MIS
Discusses the essential information provided by MIS and how it aids management in operating businesses such as sales reporting.
Page 32: Reporting in Management Information Systems
Importance of report generation and the sources of data derived from TPS for MIS reporting.
Page 33: DSS and Forecasting
Explanation of the role of DSS in business intelligence, supporting predictive decision-making based on historical data.
Page 34: Components of Decision Support Systems (DSS)
Discussing critical components of DSS such as databases, software systems, and user interfaces necessary for decision support.
Page 35: Using Pivot Tables for Decision Support
Describes how pivot tables help analyze multi-dimensional data effectively for decision-making.
Page 36: Business Intelligence Tools
Introduction to Business Intelligence tools like GIS and dashboards that provide insights into business performance metrics.
Page 37: Support Provided by Executive Support Systems (ESS)
Focus on how ESS assist senior management with strategic decision-making and incorporating external data.
Page 38: Dashboard Design and Key Performance Indicators (KPIs)
Overview of how dashboards consolidate data visualizations for performance monitoring and decision-making.
Page 39: Business Processes
Explanation of various business processes and their interrelation with information systems in organizational efficiency.
Page 40: Business Functions Across Departments
Insights into how different business functions such as Sales, Finance, and HR utilize information systems to operate.
Page 41: Integration of Business Processes
Discussion of how cross-functional processes enhance collaboration between departments for efficiency.
Page 42: Management Challenges
Description of the challenges faced in integrating different systems across organizational levels due to various administrative needs.
Page 43: Conclusion and Future Directions
Summarization of key topics covered in the course with emphasis on the relevance of information systems in modern business practices.