Lecture 02 Slides

Page 1: Introduction

• Course Name: Introduction to Business Informatics (BSIN 101)

• Session: GIU – Winter 2024 – Lecture 2

• Instructor: Dr. Ayman Al-Serafi

• Teaching Assistants: Youssef Elsawi, Shorouk Salah, Ibrahim Hesham

Page 2: Topics Covered in Intro to BI

• Part 1: Information Systems Fundamentals (Lectures 1-3)

• Part 2: Databases, Information Management & ICT (Lectures 4-7)

• Part 3: Business Information Systems (Lectures 8-12)

Page 3: Course Structure and Future Semesters

• Foundations for the program laid in this course leading to:

  • Information Systems in the Enterprise (Semester 3)

  • Business Processes and Enterprise Systems (Semester 2)

  • Introduction to Databases (Semester 5)

  • IT Infrastructure and Networks (Semester 3 & 4)

  • E-Business and E-Commerce (Semester 6)

  • Business Intelligence Foundations (Semester 5)

  • Building Information Systems (Semester 6)

  • Strategic Information Systems (Semester 4 & 5)

  • Information Security and Ethical Considerations (Semester 6)

Page 4: Importance of Attendance

• In-depth discussions on topics relevant to future jobs

• Engagement with instructor for better understanding

• High probability of academic failure without attendance

• Content discussed in lectures is critical for exams

• Essential theory covered only in lectures, not in labs

• Learning opportunities for course projects with instructor evaluations

Page 5: Lecture Conduct Expectations

DOs

• Raise your hand for urgent questions

• Engage and discuss with the instructor

• Ask questions during designated breaks

DON'Ts

• Arrive more than 5 minutes late

• Engage in side conversations

• Eat during the lecture

• Use mobile phones for texting or other distractions

• Display disrespectful behaviors (sarcasm, discrimination)

• Expect to be provided with exam questions

Page 6: Outline of Lecture Content

• 1. What are Information Systems?

• 2. Types of Business Information Systems

• 3. Business Processes and Functions

• 4. Conclusion

• Q&A breaks between sections

Page 7: UPS Example

• Topic: How to manage the parcel delivery process?

Page 8: Contact Information for UPS

• Global Network: UPS provides extensive contact options globally, such as Managing customer queries, tracking shipments etc.

• Key Locations: Egypt - Detailed contacts for UPS branches in key Egyptian cities.

Page 9: Shipment Information

• Website Features: Example of how to track shipments and submit shipment details through the UPS website, including various shipping forms and options available.

Page 10: UPS Shipping Services

• Feature to create a shipment and calculate time and costs using the UPS website.

• Information on how to access shipping rates and zone maps.

Page 11: Shipping Examples

• Inputs: Information related to the shipment preparation process, with various examples of services offered.

• Local Services: The availability of local couriers and point of sale service options.

Page 12: Log-In and User Interaction

• Interface for account holders, allowing them to create shipments, check rates, and track their packages conveniently.

Page 13: UPS Shipment Information

• Details on shipment tracking and providing necessary information for effective shipment management.

Page 14: Advanced Tracking Features

• Overview of premium tools available for account holders, offering additional tracking options and insights into their shipments.

Page 15: Information System Planning with UPS

• Discussion on controlling and accounting through UPS’s information systems in relation to parcel management.

Page 16: Definition of Information Systems

• Set of interrelated components designed to collect, process, store, and distribute information to support decision-making and organization functions.

Page 17: What is Information?

• Definition of information as a communicated message and the system components needed for proper information management.

Page 18: Perspectives on Information Systems

• Focus on the overall definition and purpose of information systems in organizations.

Page 19: Components of Information Systems

• Key components include:

  • People

  • Hardware

  • Software

  • Data

  • Telecommunications networks

  • Business procedures

Page 20: Activities of Information Systems

• Functions of information systems:

  • Input: Capturing raw data.

  • Processing: Converting data into meaningful information.

  • Output: Distributing processed information to users.

  • Feedback: Returning output to evaluate and improve data entry.

Page 21: Case Study - Vehicle Tracking System

• Overview of a vehicle tracking example using technologies like GPS and GSM/GPRS communications, highlighting organizational applications.

Page 22: Lecture Recap and Questions

• Questions can be asked between sections, focusing on urgent queries only.

Page 23: Summary of Information Systems

• Review of key concepts related to information systems discussed throughout the lecture.

Page 24: Hierarchical Structure of Information Systems Users

• Representation of different user levels in organizations, including senior management, middle management, and data workers.

Page 25: Levels of Information Systems

• Overview of the types of information systems needed for various decision-making levels:

  • Transaction Processing Systems (TPS)

  • Management Information Systems (MIS)

  • Decision Support Systems (DSS)

  • Executive Support Systems (ESS)

Page 26: Transaction Processing Systems Overview

• Description of the TPS focusing on operational functions and their importance in conducting daily business transactions.

Page 27: Further Insights on TPS

• Examples and key functions of transaction processing systems in financial and operational capacities.

Page 28: Payroll Processing TPS Example

• Details of a payroll processing TPS capturing employee data and generating outputs for management and employee payments.

Page 29: Classifying Different TPS Types

• Overview of various TPS systems in organizations, including their major functions and applications across different sectors.

Page 30: Management Information Systems Overview

• Definition and functionality of MIS focusing on providing managerial reports and assisting routine decision-making processes.

Page 31: Functionality of MIS

• Discusses the essential information provided by MIS and how it aids management in operating businesses such as sales reporting.

Page 32: Reporting in Management Information Systems

• Importance of report generation and the sources of data derived from TPS for MIS reporting.

Page 33: DSS and Forecasting

• Explanation of the role of DSS in business intelligence, supporting predictive decision-making based on historical data.

Page 34: Components of Decision Support Systems (DSS)

• Discussing critical components of DSS such as databases, software systems, and user interfaces necessary for decision support.

Page 35: Using Pivot Tables for Decision Support

• Describes how pivot tables help analyze multi-dimensional data effectively for decision-making.

Page 36: Business Intelligence Tools

• Introduction to Business Intelligence tools like GIS and dashboards that provide insights into business performance metrics.

Page 37: Support Provided by Executive Support Systems (ESS)

• Focus on how ESS assist senior management with strategic decision-making and incorporating external data.

Page 38: Dashboard Design and Key Performance Indicators (KPIs)

• Overview of how dashboards consolidate data visualizations for performance monitoring and decision-making.

Page 39: Business Processes

• Explanation of various business processes and their interrelation with information systems in organizational efficiency.

Page 40: Business Functions Across Departments

• Insights into how different business functions such as Sales, Finance, and HR utilize information systems to operate.

Page 41: Integration of Business Processes

• Discussion of how cross-functional processes enhance collaboration between departments for efficiency.

Page 42: Management Challenges

• Description of the challenges faced in integrating different systems across organizational levels due to various administrative needs.

Page 43: Conclusion and Future Directions

• Summarization of key topics covered in the course with emphasis on the relevance of information systems in modern business practices.