Documentation of Nursing Care
Written record: Documentation serves as a comprehensive written account of patient care.
Reimbursement of costs of care: Accurate documentation is essential for justifying and obtaining reimbursement for healthcare services.
Evidence of care: It provides tangible evidence of the care provided to the patient.
Shows the use of the nursing process: Documentation illustrates the application of the nursing process, including assessment, diagnosis, planning, implementation, and evaluation.
Quality improvement: Documentation facilitates quality improvement initiatives by providing data for analysis and identifying areas for enhancement.
Research: Medical records can be used for research purposes, contributing to the advancement of healthcare knowledge.
Staff performance: Documentation can also be used to evaluate staff performance and identify areas for professional development.
Contains comprehensive data regarding a patient's stay within a healthcare facility.
Addresses crucial aspects of Privacy-Confidentiality: Outlines who is authorized to access the patient's chart, ensuring adherence to privacy regulations and ethical standards.
Source Oriented
Problem Oriented
Focus
Charting by exception
Computer assisted
Case management system (pathways)
Organized according to the source of information.
Utilizes separate forms for different healthcare disciplines.
Narrative charting requires documentation of patient care in chronologic order.
Advantages
Disadvantages
Focuses on patient status rather than on medical or nursing care.
Five basic parts: database, problem list, plan, progress notes, and discharge summary
Advantages
Disadvantages
S - Subjective: Represents the subjective information provided by the patient, including their feelings, symptoms, and concerns.
O - Objective: Encompasses the objective data gathered through observation, physical examination, and diagnostic tests.
A - Assessment data: Involves the interpretation and analysis of the subjective and objective data to identify the patient's problems or needs.
P - Plan: Outlines the plan of care developed to address the identified problems, including specific interventions and goals.
I - Implementation: Specifies the actions taken to implement the plan of care.
E - Evaluation: Describes the evaluation of the patient's response to the interventions and the progress toward achieving the goals.
Directed at nursing diagnosis, patient problem, concern, sign, symptom, or event.
Three components:
D: data, A: action, R: response (DAR)
OR D: data, A: action, E: evaluation (DAE)
Advantages & Disadvantages
Based on the assumption that all standards of practice are carried out and met with a normal or expected response unless otherwise documented.
A longhand note is written only when the standardized statement on the form is not met.
Advantages & Disadvantages
Electronic health record (EHR)
Computerized provider order entry (CPOE)
How to take a verbal order
Documentation can be done immediately
Use of flow sheets with nursing interventions and expected outcomes
Others use a POMR format to produce a prioritized problem list
Advantages
Disadvantages
Factual
Accurate
Brevity
Timely
Complete
Legible
Spelling and Grammar
Descriptive objective information about what the nurse observes
NO vague terms
Subjective data
Intake of 400ml of water instead of adequate amount of water
Use of exact measurement establishes accuracy
COMPLETENESS is more important than brevity
Articles (a, an, the) may be omitted
The word “patient” omitted when subject of sentence
Sentences not necessary
Abbreviations, acronyms, symbols acceptable to the agency
Choose which behaviors and observations are noteworthy
Date and time
Military time
Document when complete
Condition change
Patient’s responses especially unusual, undesired or ineffective response
Communication with patient family
Entries in all spaces on all relevant assessment form
Do not leave blank areas
Black ink, clear enough to be read, readable particularly handwriting
Fixing errors in charting
Misspelled words and poor grammar create a negative impression.
Readers (lawyers and jurors) may infer that a person with poor spelling and grammar is uneducated and careless
Fecal heart tone heard
Patient observed to be seeping quietly
Foley draining fowl smelling urine
“IV infiltrated because nightshift forgot to check it”
“Patient going into shock, could not reach Dr. Jones per usual”
Physician Note, “Once again the lab forgot to draw the patient’s PTT this am”
Physician Note “If the nurses would learn to read medication orders, we would have a lot fewer emergencies around here”
“Patient received insufficient care today because nurse patient ratio was 1:7”
Physician Note: “Patient fell due to lax nursing supervision”
“Patient in extreme pain because previous nurse too busy to give pain meds”
Date & Time 03/21/11 0815
S C/o nausea and severe abdominal pain of 7 on 0-10 scale.
O Hypoactive bowel sounds RUQ, no bowel sounds heard in LUQ or lower quadrants. Abdomen firm, distended, and tender to touch. Flexes legs toward abdomen when abdomen touched. No bowel movement charted since admission. VS 148/92, 100.6° F, 114, 24.
A Possible bowel obstruction. Monitor for continued change of status.
P Notify doctor of change in status r/t abdominal pain. Monitor VS q hour. Prepare for further diagnostic studies and orders from physician.
(walking paper, Kardex etc.)
Summary of client plan of care and status
Medical diagnoses
Nursing diagnoses
Treatments
Orders
Legal document
participation in decision making
must know what the consent allows and be able to make a knowledgeable decision
Informed consent
Release
Communication is a continual circular process involving verbal and nonverbal elements.
Nonverbal communication includes gestures, body posture, intonation, and general appearance.
Sender: Initiates the message.
Message: The information being conveyed (e.g., "Help me move you up in bed by bending your knees and placing your feet flat on the bed.").
Receiver: The recipient of the message.
Feedback: The receiver's response to the message (e.g., "You mean put my feet like this?").
Validation: Ensuring the message was received and understood correctly.
Cultural differences.
Past experiences.
Emotions and mood.
Attitude of the individual.
Personal space: Varies by culture.
Eye contact: Norms differ across cultures.
Meanings of words: Can vary significantly.
Cultural norms: Influence communication styles.
Religious beliefs: Impact acceptable topics and communication approaches.
How individuals perceive communication depends on:
Cultural values.
Level of education.
Familiarity with the topic.
Occupation.
Previous life experiences.
Anxious patients may misinterpret messages or not hear everything.
An upset person may speak loudly.
A depressed person may communicate minimally.
A person’s attitude affects how a message is received.
Active listening: Requires concentration and using all senses, maintaining eye contact.
Interpreting nonverbal messages: Observing posture, gestures, tone, facial expressions, and eye contact.
Obtaining feedback: Rephrasing and asking for clarification.
Focusing: Keeping attention on the task at hand.
Consider the patient's style and pace.
Allow time for responses.
Focused on patient needs.
Promotes understanding.
Should be used judiciously.
Silence.
Open-ended questions.
Restating.
Clarifying.
Touch.
General leads.
Offering self.
Elaboration.
Giving information/education.
Alternatives.
Summarizing.
Changing the subject.
Offering false reassurance.
Giving advice.
Making defensive comments.
Asking prying questions.
Not listening attentively.
Using clichés.
Developing interviewing skills.
Using the nurse-patient relationship effectively.
Using empathy.
Becoming nonjudgmental.
Maintaining hope.
Applying the nursing process.
Communicating with hearing-impaired patients, the elderly, children, and people from other cultures.
Care partnership begins upon arrival.
Immediate impression of the quality of the relationship with the nurse.
First impressions are difficult to change.
Account for hearing and visual deficits.
Allot extra time.
Wait for an answer before asking another question.
Obtain feedback.
Speak distinctly.
Do not shout.
Speak slowly.
Get the person’s attention.
Maintain a good distance (2 1/2 to 4 feet).
Watch for nonverbal feedback.
Use short sentences.
Paraphrase for clarification.
Approach at eye level.
Use a confident, calm, friendly voice.
Keep parent in the room when possible.
Use short sentences.
Give simple explanations and demonstrations.
Allow the child to handle equipment.
Determine the language spoken.
Obtain an interpreter if necessary.
Enlist the aid of a family member if appropriate.
Provide printed materials if available.
Answer questions patiently.
Be aware of cultural differences in eye contact and personal space.
Nurses’ notes.
Physician’s orders and progress notes.
Dietitian’s notes.
OT, PT, and speech therapy notes.
Radiology and laboratory findings.
ISBAR (Introduction, Situation, Background, Assessment, Recommendation).
Shift report/telephoning MDs.
Clearly define directions, be specific, provide a timeframe.
Charting.
Orders.
Communication with labs, pharmacy, etc.
Dental caries and tooth loss
Decreased gag reflex
Decreased sense of taste
Decreased muscle tone at sphincters
Decreased gastric secretions
Decreased peristalsis
Divide the plate into sections for vegetables, lean protein, and carbohydrates.
Include fruit and water as part of the meal.
Building blocks essential for normal functioning.
One food can contain multiple nutrients.
Function: Essential for the body.
Types: Essential and nonessential amino acids.
Daily requirement: 46-56 grams.
Serving size: 3 oz.
Animal sources (complete proteins): Red meat, eggs, milk and milk products, poultry, fish.
Plant sources (incomplete proteins): Grains, legumes, and most vegetables.
Marasmus: A form of protein-energy and nutrient malnutrition, often seen in infants after weaning.
Kwashiorkor: A condition occurring in infants and young children due to protein deficiency.
Stressful to the liver and kidneys.
Can lead to excess fat in the diet.
Lacto-ovo-vegetarian: Includes dairy products, eggs, and plant foods.
Lactovegetarian: Excludes eggs but includes dairy products and plant foods.
Vegan: Excludes all animal food sources, including honey.
Function: Provide energy to the body.
Daily requirement: 130 grams.
Three main types: Simple, complex, and fiber.
Cause a quick rise in serum glucose levels.
Broken down into simple sugars for use by the body.
Provide a more consistent serum glucose level than simple sugars.
Recommended intake: 85% to 95% of consumed carbohydrates should be complex carbohydrates.
Increases bulk in the stool.
May decrease absorption of fat.
Recommended intake: 21 to 38 g/day.
Essential nutrient.
Function: Made up of fatty acids and glycerol.
Daily requirement: 25-30% of daily caloric intake or 20-30 grams.
Unsaturated fats: Corn oil, safflower oil, canola oil, olive oil, vegetables, nuts, seeds.
Saturated fats: Animal sources and solid fats.
The most unsaturated form of fatty acid.
Sources: Salmon, halibut, sardines, tuna, canola oil, soybean oil, chicken, eggs, and walnuts.
Should be added to the diet as sources of unsaturated fats.
Essential nutrients.
Easily absorbed into the bloodstream.
Water-soluble vitamins: B-complex vitamins and vitamin C.
Fat-soluble vitamins: A, D, E, and K. Absorbed in the small intestine and stored in the liver.
Inorganic substances found in animals and plants.
Essential for metabolism and cellular function.
Must be provided by food sources or supplements.
Examples: Calcium, magnesium, potassium, sodium, iron, zinc.
Most essential of all nutrients.
Adult body is 50% to 69% water.
Water requirement: 1 mL/calorie of intake.
General rule: Intake needs to be equal to recorded output plus 500 mL.
Age
Illness
Emotional status
Economic status
Religion & Culture
Often rely on fast foods and convenience foods.
Obesity and hypertension are prevalent.
Most at risk for inadequate nutrition.
May need to decrease calories if activity level decreases.
Consider barriers and how to overcome them.
History
Physical exam
Height/Weight
Normal BMI: 18.5-24.9
Waist circumference: Males less than 40 in, Females less than 35 in.
Lab values
Imbalanced nutrition: less than body requirements.
Risk for imbalanced nutrition: greater than body requirements.
Risk for deficient knowledge.
Impaired swallowing
Risk for aspiration
Examples:
"Will consume 2200 calories per day."
"Will restrict caloric intake to 1800 calories per day."
"Will consume at least 50% of a pureed diet at each meal."
"Will provide examples of heart-healthy meals."
General interventions
Client/Family teaching
Review goals
Determine if the client achieved them, partially achieved them, or did not achieve them.
Treat and manage disease
Prevent complications and restore health
Requires a physician's order
May need assistance with feeding
Regular
NPO (nothing per oral)
Clear liquids
Full liquids
Soft
Pureed diet
Calorie restricted
Low-Fat
Sodium restricted
Low-Carb
Anorexia Nervosa
Bulimia
Obesity
Pregnancy
Substance Abuse
Diseases of the blood vessels, hypertension, myocardial infarction, and congestive heart failure
Management:
Reduction of fat
Reduction of sodium intake
DASH diet
Type 1
Type 2
CHO (carbohydrate) diet
Indicated when a patient is unable to tolerate oral intake.
Considerations:
Dysphagia
Aspiration
Thickened liquids
Pureed Foods
Purpose: To provide nutrition when oral intake is not possible.
Types:
NG (nasogastric) tube
Gastrostomy (PEG) tube
Jejunostomy tube
Assessment
Nursing Diagnosis
Noncompliance
Deficient knowledge
Risk for aspiration
Goals
Implementation
Oral/nasal care
Review goals
Determine if goals were met
Documentation
Determine client/family responses to health problems, wellness level, and need for assistance.
Provide physical and emotional care, teaching, guidance, and counseling.
Implement interventions for prevention, client needs, and health goals.
The "patient's story" includes objective and subjective information about the client.
Sources for obtaining the patient’s story:
Primary source: direct communication with the client and family.
Consideration: clients may be unable to verbally communicate their story, but their physical state can provide information.
A way of thinking and acting based on the scientific method.
A tool to identify patient problems and an organized method to meet patients’ needs.
Assessment (data collection)
Nursing diagnosis
Planning
Implementation
Evaluation
Critical Thinking:
Create and evaluate ideas.
Analyze data.
Anticipate problems.
Use expansive thinking.
Reflect on experience.
Construct plans and determine desired outcomes.
Clinical Reasoning:
Reliable observations regarding health status and draw conclusions from data.
Clinical Judgment:
Outcome of clinical reasoning.
Conclusion/decision made by using clinical reasoning skills.
Priority setting (prioritizing): placing nursing diagnoses/interventions in order of importance.
High priority
Medium priority
Low priority
Collecting, organizing, documenting, and validating a patient’s health data.
Data gathered from:
Client (physical assessment and interview)
Family
Physician
Medical record
Abnormal data drives your nursing diagnoses
Identify abnormal data
Related data are grouped or clustered
Identify missing data
Inferences are made regarding the patient’s problems
Sorting and analyzing the assessment data.
Identify potential health problems.
Problems identified during the process are specific nursing diagnoses.
Nursing diagnoses prioritized and entered into the nursing plan of care.
A nursing diagnosis statement indicates:
Client’s actual health status or the risk of a problem developing
The causative or related factors
Specific defining characteristics (signs and symptoms)
NANDA-I nursing diagnoses
Complete Statement:
PROBLEM: Nursing Diagnosis
RELATED TO: Etiology (cause)
AS EVIDENCED BY: Defining characteristics (signs/symptoms)
Example:
Constipation R/T medication use AEB infrequent passage of stool and hard, dry stool.
Since it’s a POTENTIAL problem, there is no AEB (signs/symptoms)
Risk for (problem)
RELATED TO ETIOLOGY
EXAMPLE:
RISK FOR INFECTION R/T BREAK IN SKIN INTEGRITY.
Causes of the problem
Signs: abnormalities that can be verified by repeat examination and are objective data
Symptoms: data the patient has said are occurring that cannot be verified by examination; symptoms are subjective data
Problems ranked according to their importance
Physiologic needs for basic survival take precedence
After physiologic needs are met, safety problems take priority
Nurse and the client in collaboration
Set priorities and goals to eliminate, diminish, or control identified problems
Goals should be stated with specific outcomes
Choose specific interventions to enable the client to meet the specific outcomes listed in the plan of care
Sets measurable short-term and long-term goals
MUST be realistic and attainable for the patient
Goals/outcomes – what we want to achieve through nursing intervention
Subject: Patient
Action Verb: will demonstrate, describe, apply
Time: by discharge, within 24 hours
Will ambulate to the nurses’ station, using cane, unassisted by 2/15/16.
Will describe system for taking medication by 2/15/16.
Will verbalize pain level of less than 3 (on a 0-10 pain scale) 30-60 minutes after each pain management intervention.
Alleviate problems
Achieve expected outcomes
Give medications and performing ordered treatments
Individualize to the patient's needs
Carrying out nursing interventions prioritized during the planning process
Some interventions may be delegated or carried out by other members of the health care team
Independent nursing actions
Dependent nursing actions
Interdependent nursing actions
Nursing interventions (nursing orders) are carried out
Delegation to nursing assistants
Exercise interventions performed by nursing assistants, physical therapy aides, or restorative aides
Medications
May be administered by LVNs/LPNs or nursing assistants with certification in medication administration
Nurse performs any invasive or sterile procedure
Medications administered, dressings changed, vital signs measured, position changes
Intervention/procedures not documented are considered not performed
Each intervention must be documented in the patient’s chart
Assessing the patient to evaluate his or her response to the nursing interventions
Evaluate progress toward goal
Patient/family opinions considered
Continual process
Determines if nursing plan of care needs to be changed
When goals are met
Continue current plan
Inactivate
When goals are not met:
revise the plan
If patient admitted to long-term care facility when RN is not available, LPN/LVN may assemble a preliminary nursing care plan that an RN will review and validate as needed the next day
RN may construct the initial nursing care plan
Collect patient data
Analyze data for potential problems
Choose appropriate nursing diagnoses
Rank the diagnoses in order of priority
Write goals and expected outcomes
Select appropriate nursing interventions
Implement nursing interventions
Evaluate outcomes
Culture and spirituality significantly impact how patients manage their health and utilize healthcare resources.
Research indicates that healthcare rooted in a patient's cultural and spiritual needs improves outcomes and quality of care.
Transcultural nursing: Nursing care acknowledging cultural diversity and sensitivity to patients’ and families’ cultural needs.
Shared values, beliefs, and practices of a group
Influences on lifestyle choices:
Nutrition
Exercise
Stress management
Smoking
Alcohol or drug use
Culture's Influence on Lifestyle Choices:
Learned and acquired socially
Shared by a group
Integrated into individual identity
Dynamic and subject to change
Four distinguishing features
Often used interchangeably but distinct.
Religion:
Formalized belief and worship system
Spirituality:
Concerns the spirit or soul
An element of religion
Christianity: Largest religious group
Islam: Second largest
Judaism: Third largest
Eastern Religions: Hinduism, Buddhism, Taoism
Nationality
Race
Color
Gender
Age
Religious affiliation
Characteristics: Ethnic groups, subcultures
Cultural awareness
Cultural sensitivity
Cultural competence
Ethnocentrism
Stereotype
Discrimination
Prejudice
Communication
View of time
Family organization
Nutrition
Death and dying
Healthcare beliefs
Susceptibility to disease
Language
Nonverbal communication
Personal space
Eye contact
Learning key phrases
Using interpreters
Orientation to time varies
Past, present, or future orientation
Patriarchal
Matriarchal
Egalitarian
Position of the elderly
Meaning associated with food
Learn from their family culture
May be categorized
Autopsy & organ donation
Cultural rituals for preparing the body for burial
Expressions of grief
Beliefs about health, disease, illness, and treatment are culturally based
Beliefs about illness/health
Folk or home remedy medicine
Certain diseases are genetic
African Americans: HTN, sickle cell disease
Hispanics and American Indian are genetically susceptible to DM.
Be alert for signs of disorders that are common to a particular culture or race.
Asian/Pacific Islander Americans
Hispanic Americans
African Americans
American Indians
European Americans
Arab Americans
Employ an interpreter
Utilize flashcards or a phrase book for common phrases
Therapeutic diet with culturally preferred foods
Incorporate family involvement
Patient advocate
Offer quiet time for prayer or meditation
Respect requests for religious objects
Complementary therapies are used in conjunction with or in place of conventional medicine.
Example: Guided imagery with narcotic pain medication.
Established to conduct evidence-based research on the effectiveness of various complementary health approaches.
Provides information to the public.
NCCIH classifies complementary therapies into two main categories, and a third category for therapies that don't fit in either of the other two:
Mind and Body Interventions
Natural Products
Other Complementary Interventions
Homeopathic:
Symptoms are the body’s attempt to get rid of disease.
Stimulates immunity.
Uses small doses of illness-inducing substances.
Naturopathic:
Uses natural means to promote health and the body’s healing ability.
Involves botanicals, light, and exercise.
Traditional Chinese Medicine (TCM):
Utilizes earth elements and Qi (energy).
Looks for imbalances.
Incorporates Tai Chi, medicinal plants, and herbs.
Acupuncture:
Branch of TCM.
Uses fine needles to disperse energy flow.
Treats pain and increases immunity.
Qi Gong:
Chinese exercise therapy.
Focused on breathing, improving coordination, and promoting relaxation.
Folk Medicine:
Used by many cultures.
Views illness as an imbalance.
Uses foods, herbs, and natural compounds to treat the physical component of illness.
May include a supernatural component.
Eases stress.
Used to treat chronic illnesses such as headache, IBS (Irritable Bowel Syndrome), and HTN (Hypertension).
Techniques include refocusing, conscious breathing, and body awareness.
Relaxation therapy
Imagery:
Uses visual pictures to decrease stress or promote healing.
Meditation:
Focused attention on a single stimulus; decreases awareness of other stimuli.
Induces a restful state, lowering heart rate (HR), blood pressure (BP), respiratory rate (RR), and anxiety.
Biofeedback:
Patient learns to control physiological processes.
Used to manage pain and panic attacks.
Yoga:
Involves exercise, controlled breathing, and mental focus.
Regulates BP and HR and helps with pain management.
Uses natural substances like foods and herbs.
People may turn to herbal remedies to reduce the cost of medications.
Many herbal remedies interfere with prescription medications.
Patients often fail to report their use of herbal remedies.
Chiropractic:
Manipulation of the spine to decrease pain.
Massage:
Manipulation of tissue to decrease pain, increase circulation, and relieve muscle stress.
Be knowledgeable of various types of C&A therapies.
Question patients about the use of C&A therapies in a nonjudgmental manner.
Educate patients on the importance of reporting the use of herbal remedies.