Course Title: Fundamentals of Information Technology 101
Facilitator: Shingi Changunda
Institution: Regent Business School, Honoris United Universities
Learning Objectives:
Describe the basic types of business information systems.
Discuss who uses these systems and the benefits they deliver.
Explain the characteristics and components of an information system.
A system is defined as a set of elements or components that interact to achieve specific goals.
Example: Car Wash
Input: Dirty car, water, soap, wax.
Processing Mechanism: Selection of cleaning options.
Output: A clean car.
Feedback Mechanism: Assessing cleanliness post-wash.
Information is defined as a collection of facts that reduce uncertainty.
Traditional view of information systems involves data as input and information as output.
Key Terms:
Data: Unprocessed facts
Information: Processed facts
Components of Information System (IS):
Interrelated elements that collect, manipulate, store, and disseminate information.
Processing: Converting input into useful outputs, e.g., calculations and comparisons.
Storage: Keeping data available for future use.
Output: Producing useful information in documents and reports.
Feedback: Information that prompts changes in input or processes.
Key Components of Technology Infrastructure:
Hardware: Physical computer equipment for input, processing, output.
Software: Programs governing computer operations.
Database: Organized collection of related information.
Telecommunications: Electronic signal transmission for communication.
Procedures: Policies and strategies for using CBIS, including operation, maintenance, and security.
Information systems are essential to meet the needs of diverse organizations.
Use of information systems can lead to various threats.
Ethical considerations regarding the use of these systems are increasingly emphasized.
Uses of Information Systems:
Finance and Accounting: Revenue forecasting, fund management, cash control.
Sales and Marketing: Product, site, promotion, and pricing analysis.
Manufacturing: Customer order processing, production scheduling, inventory control, quality monitoring.
Information systems applications across industries:
Airline Industry: Pricing and discount offers.
Investment Firms: Analysis of financial instruments.
Banks: Loan management, online banking services.
Transportation: Scheduling logistics for trucks and trains.
Healthcare: Illness diagnosis, treatment planning, patient record management.
Retail: Managing sales both in-store and online.
Utilities: Power generation and usage monitoring.
Operational Level:
Transaction processing systems.
Support day-to-day operations.
Tactical Level:
Management information systems, decision support systems, customer relationship management systems.
Support mid-term managerial decisions.
Strategic Level:
Executive support systems.
Support long-term strategic decisions by senior management.
Learning Objectives:
Define Information Technology.
Understand hardware as a component of Information Technology.
Thank you for your attention.
Discussion and Questions section.
BBA Fundamental of IT Session 1 - Chapter 1
Course Title: Fundamentals of Information Technology 101
Facilitator: Shingi Changunda
Institution: Regent Business School, Honoris United Universities
Learning Objectives:
Describe the basic types of business information systems.
Discuss who uses these systems and the benefits they deliver.
Explain the characteristics and components of an information system.
A system is defined as a set of elements or components that interact to achieve specific goals.
Example: Car Wash
Input: Dirty car, water, soap, wax.
Processing Mechanism: Selection of cleaning options.
Output: A clean car.
Feedback Mechanism: Assessing cleanliness post-wash.
Information is defined as a collection of facts that reduce uncertainty.
Traditional view of information systems involves data as input and information as output.
Key Terms:
Data: Unprocessed facts
Information: Processed facts
Components of Information System (IS):
Interrelated elements that collect, manipulate, store, and disseminate information.
Processing: Converting input into useful outputs, e.g., calculations and comparisons.
Storage: Keeping data available for future use.
Output: Producing useful information in documents and reports.
Feedback: Information that prompts changes in input or processes.
Key Components of Technology Infrastructure:
Hardware: Physical computer equipment for input, processing, output.
Software: Programs governing computer operations.
Database: Organized collection of related information.
Telecommunications: Electronic signal transmission for communication.
Procedures: Policies and strategies for using CBIS, including operation, maintenance, and security.
Information systems are essential to meet the needs of diverse organizations.
Use of information systems can lead to various threats.
Ethical considerations regarding the use of these systems are increasingly emphasized.
Uses of Information Systems:
Finance and Accounting: Revenue forecasting, fund management, cash control.
Sales and Marketing: Product, site, promotion, and pricing analysis.
Manufacturing: Customer order processing, production scheduling, inventory control, quality monitoring.
Information systems applications across industries:
Airline Industry: Pricing and discount offers.
Investment Firms: Analysis of financial instruments.
Banks: Loan management, online banking services.
Transportation: Scheduling logistics for trucks and trains.
Healthcare: Illness diagnosis, treatment planning, patient record management.
Retail: Managing sales both in-store and online.
Utilities: Power generation and usage monitoring.
Operational Level:
Transaction processing systems.
Support day-to-day operations.
Tactical Level:
Management information systems, decision support systems, customer relationship management systems.
Support mid-term managerial decisions.
Strategic Level:
Executive support systems.
Support long-term strategic decisions by senior management.
Learning Objectives:
Define Information Technology.
Understand hardware as a component of Information Technology.
Thank you for your attention.
Discussion and Questions section.