Untitled Flashcards Set

Frederic used to own the only pizza place in town—until a new place opened up. Even though Frederic's never been to the new pizza place, he tells everyone he meets that the new place uses inferior ingredients and has been investigated by the health department. He even leaves negative reviews of the pizza place online. Which business tort do Frederic's actions fall under?

Answer choices

Wrongful interference

Unfair competition

Copyright infringement

disparagement

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2. Multiple Choice

30 seconds

1 point

Edit

When entering into a contract with another business, an agent is the party that represents the

Answer choices

consultant

defendant

opposition

principal

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3. Multiple Choice

30 seconds

1 point

Edit

The person who files a lawsuit is the

Answer choices

plaintiff

defendant

lawyer

judge

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4. Multiple Choice

30 seconds

1 point

Edit

Why might parties choose to use mediation to solve a dispute?

Answer choices

to avoid going to court

to spend more money

to do less work

to get a less personal result

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5. Multiple Choice

30 seconds

1 point

Edit

Sasha's science teacher is explaining lab directions to the class. They'll be performing a complicated experiment with many steps that will take about a week. The next day, Sasha tries to remember a step of the directions, but she can't. Which step of following oral directions should Sasha have followed?

Answer choices

eliminate distractions

take notes

make eye contact

acknowledge directions verbally or nonverbally

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6. Multiple Choice

30 seconds

1 point

Edit

"This is an exciting new opportunity for you," says Jane's boss. Which of the following nonverbal cues would appropriately reinforce that message?

Answer choices

focusing eyes on the computer

slouching

smiling

looking out the window

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7. Multiple Choice

30 seconds

1 point

Edit

Jolie is working in a group in her business class. If she wants to contribute to her group's discussion in a meaningful way, what should she do?

Answer choices

Summarize what's been discussed in the conversation

Let someone know right away if his/her idea is bad or unrealistic

Wait for other people to lead the conversation when it gets silent

Ask questions as a way of judging someone else's suggestion

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8. Multiple Choice

30 seconds

1 point

Edit

What are the three main purposes of oral presentations?

Answer choices

to inform, inspire, and entertain

to inform, persuade, and entertain

to inform, persuade, and instruct

to interview, debate, and entertain

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9. Multiple Choice

30 seconds

1 point

Edit

Aaron prepared a detailed report for his supervisor that described several issues that Aaron's work group has been experiencing with a long-term project. Aaron described the most difficult or challenging issues in the beginning of the report and ended the report with the least important points. How did Aaron organize the information in the report?

Answer choices

priority sequence

alphabetical by category

simple to complex

chronological order

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10. Multiple Choice

30 seconds

1 point

Edit

Jacob is determining the writing style to use for an analytical report. If most readers are likely to support the report's content, Jacob should format the report for a(n) __________ audience

Answer choices

receptive

indecisive

argumentative

intellectual

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11. Multiple Choice

30 seconds

1 point

Edit

Which of the following is the last component of a research report:

Answer choices

recommendations

purpose of the study

background information

methodology

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12. Multiple Choice

30 seconds

1 point

Edit

Phoebe is the manager of a small company. One of her employees has been showing up late and missing work frequently. What channel of communication should Phoebe use to discuss this issue with him?

Answer choices

a company-wide memo

an email message

face-to-face conversation

a video conference

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13. Multiple Choice

30 seconds

1 point

Edit

When participating in a project-status meeting, it is important for a participant to

Answer choices

be prepared to provide an update

monopolize the conversation

provide information about new company policies

take notes for the group

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14. Multiple Choice

30 seconds

1 point

Edit

A customer asks Roger a question about a product, and he isn't sure of the correct answer. He immediately phones his supervisor to get the needed information. Which technique for building positive customer relations does this illustrate?

Answer choices

be thankful

keep your promises

pay attention to internal customers

be helpful

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15. Multiple Choice

30 seconds

1 point

Edit

Today, customer relationship management is considered an important tool in

Answer choices

commercial investing

business decision-making

hiring new employees

establishing connections with vendors

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16. Multiple Choice

30 seconds

1 point

Edit

Which of the following is an economic service:

Answer choices

eyeglasses

bottle of perfume

baseball bat

ticket to football game

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17. Multiple Choice

30 seconds

1 point

Edit

Which of the following are examples of capital goods:

Answer choices

trucks, drum scanners, and minerals

bull dozers, photocopiers, and roads

tractors, laborers, and cranes

refineries, iron ore, and computers

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18. Multiple Choice

30 seconds

1 point

Edit

One reason that businesses use a matrix organizational design is to

Answer choices

share human resources

improve employee productivity

segment areas of expertise

standardize business tasks

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19. Multiple Choice

30 seconds

1 point

Edit

Which of the following is an example of a government regulation that affects a business's working conditions:

Answer choices

zoning laws

food inspection

minimum wage

price supports

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20. Multiple Choice

30 seconds

1 point

Edit

Which of the following is an item that is subject to an excise tax:

Answer choices

prescription medication

carton of eggs

ski boat

business computer

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21. Multiple Choice

30 seconds

1 point

Edit

A company is facing negative returns. Which stage of production is the company in?

Answer choices

second

third

fourth

first

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22. Multiple Choice

30 seconds

1 point

Edit

Which of the following is a true statement about gross domestic product (GDP):

Answer choices

Improved use of resources increases the GDP.

The underground economy overstates the GDP.

It is easy to measure the GDP accurately.

A decrease in GDP results in a higher standard of living.

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23. Multiple Choice

30 seconds

1 point

Edit

Which of the following illustrates the impact of a country's history on world trade:

Answer choices

Countries with widely different religious beliefs have difficulty establishing trust.

Countries that have engaged in war conflicts have difficulty establishing trust.

Countries speaking different languages have difficulty understanding each other.

Countries that are adjacent to each other have more opportunities for conflict.

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24. Multiple Choice

30 seconds

1 point

Edit

One good way to raise your level of self-esteem when it has dropped is to

Answer choices

discuss your feelings with someone you trust

withdraw from activities for a while

reanalyze all your past mistakes

keep your feelings to yourself

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25. Multiple Choice

30 seconds

1 point

Edit

Workers can demonstrate their honesty and integrity by giving a fair amount of ___________ for their pay

Answer choices

worry

concern

effort

loyalty

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26. Multiple Choice

30 seconds

1 point

Edit

For two hours a day, Jacob shuts his office door to prevent interruptions, does not check email, and does not accept incoming phone calls. This enables Jacob to focus on his most important tasks. What technique is Jacob using to help him manage his work commitments effectively?

Answer choices

eliminating the use of technological tools

delegating his workload

controlling environmental distractions

developing a detailed "to-do" list

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27. Multiple Choice

30 seconds

1 point

Edit

How does having a sense of humor help you maintain a positive attitude?

Answer choices

It encourages you to give your appearance the attention it deserves

If you hang out with positive people, you'll be positive as well.

It is easier to maintain a positive attitude when you're healthy.

It keeps you from taking yourself too seriously.

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28. Multiple Choice

30 seconds

1 point

Edit

When people make you angry or upset, you may be able to maintain your self-control if you

Answer choices

frown to indicate your displeasure

use language to vent your anger

adopt a defensive attitude

make an effort to remain calm

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29. Multiple Choice

30 seconds

1 point

Edit

Which of the following is an internal source of feedback:

Answer choices

teachers

yourself

friends

employers

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30. Multiple Choice

30 seconds

1 point

Edit

Which of the following is an example of violating a coworker's privacy in the workplace:

Answer choices

Thomas changed the wording on Carrie's report with her approval.

Ruby saw that her coworkers were having a serious discussion, so she walked away.

Joe needed a pen, so he opened Ali's desk drawer to look for one while she was away.

Paige sent a personal email from her work computer to her friend Alan.

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31. Multiple Choice

30 seconds

1 point

Edit

Which of the following is a true statement about secondary dimensions of diversity:

Answer choices

They are mental aptitudes

They are physical traits

They are determined by a person's subculture

They can change over time.

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32. Multiple Choice

30 seconds

1 point

Edit

During a staff meeting, Matthew says, "In closing, I want to congratulate Shelby, who has been instrumental in landing the Feldman account. This account has the potential to greatly impact our company's sales." Matthew is motivating an employee by

Answer choices

providing her with a monetary reward

acknowledging her efforts

giving her new job responsibilities

supporting her ideas

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33. Multiple Choice

30 seconds

1 point

Edit

Frank has a good understanding of his own emotions. What component of emotional intelligence does Frank demonstrate?

Answer choices

social management

self-management

social awareness

self-awareness

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34. Multiple Choice

30 seconds

1 point

Edit

Collaborative relationships with colleagues from other departments are beneficial to the business because they often

Answer choices

support highly competitive attitudes

prevent workplace conflict

generate innovative ideas

facilitate independent behavior

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35. Multiple Choice

30 seconds

1 point

Edit

John recently expanded his business into another country to reach more of his target market. He was initially thrilled with his company's profits following the expansion—until he converted the money back to his domestic currency. At that point, he realized that the company made much less than he originally thought. What risk involved with international business did John experience?

Answer choices

International trade agreement changes

Foreign exchange rate fluctuations

political unrest in foreign countries

the cost of international unionized labor

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36. Multiple Choice

30 seconds

1 point

Edit

Which of the following is a disadvantage of a checking account:

Answer choices

overdraft protection

direct payroll deposit

account balance requirement

online transaction options

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37. Multiple Choice

30 seconds

1 point

Edit

Justine's rich uncle wants to give her $5,000 toward the purchase of a car. But since Justine doesn't plan to buy the car for at least another year, her uncle told her that she can have the money now, or he can wait and give her the money when she actually buys the car. Justine chooses to take the money now and deposit it in her savings account. After all, her deposit will yield 6% interest compounded annually. A year from now, her $5,000 will be worth $5,300. What financial concept does this scenario illustrate?

Answer choices

time-value of money

dividend reinvestment plan

capital budgeting

accrual accounting

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38. Multiple Choice

30 seconds

1 point

Edit

Incorrect information on an individual's credit report may hinder his/her ability to

Answer choices

earn interest on stock holdings

withdraw money from a savings account

pay monthly credit card balances

obtain a bank loan

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39. Multiple Choice

30 seconds

1 point

Edit

How do businesses transfer risk?

Answer choices

screen employees

implement security measures

check for hazards

obtain insurance

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40. Multiple Choice

30 seconds

1 point

Edit

Emma is reviewing the sales budget in relation to the actual sales generated for a set time frame. How is Emma using financial information in this situation?

Answer choices

to compare estimated performance with actual performance

to establish new quality standards and benchmarks

to identify external economic trends

to analyze the impact of aging accounts

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41. Multiple Choice

30 seconds

1 point

Edit

When preparing her company's budget, Tatiana's manager told her that the company would be merging with another company. To maintain her ethics, Tatiana should

Answer choices

report this information to the SEC

make sure the merger benefits the public interest

maintain her independence

keep this information confidential

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42. Multiple Choice

30 seconds

1 point

Edit

Which of the following are listed as long-term assets on a balance sheet:

Answer choices

capital equipment, mortgage, and inventory

land, cash and mortgage

vehicles, insurance, and accounts payable

buildings, vehicles, and capital equipment

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43. Multiple Choice

30 seconds

1 point

Edit

According to a company's most recent statement of cash flows, its cash flow from operations for the most recent year was $1,375,400. The net cash used by investing was an outlay of $690,000. The net cash spent on financing was $140,300. What was the company's free cash flow?

Answer choices

. $686,400

$549,700

$545,100

$830,300

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44. Multiple Choice

30 seconds

1 point

Edit

Which of the following business trends affects human resources management:

Answer choices

lack of new technology

costs of business going down

no restructuring

globalization

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45. Multiple Choice

30 seconds

1 point

Edit

Which of the following is an example of receiving tacit knowledge:

Answer choices

"Shadowing" a person in your desired career

reading a history textbook

listening to an instructor's lecture

following a recipe

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46. Multiple Choice

30 seconds

1 point

Edit

Bailey knows that she has more knowledge about digital marketing than anyone else on her team. She is reluctant to share her knowledge because she wants to give herself an advantage. This is an example of how

Answer choices

sharing knowledge builds stronger relationships

it is impossible to get ahead in your career if you share knowledge

knowledge management prevents unethical behavior

self-interest can prevent effective knowledge management

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47. Multiple Choice

30 seconds

1 point

Edit

Corsica Steel Mill has developed a new process to reduce the time it takes to complete a phase of production. To legally protect this new process from unauthorized use, the company should obtain a

Answer choices

trade name

copyright

trademark

patent

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48. Multiple Choice

30 seconds

1 point

Edit

Seth recently informed his manager, Tammy, that he is leaving the company. During her last meeting with Seth, Tammy took detailed notes and asked Seth questions about the problems that Seth had encountered on the job and how he handled them. Seth shared important information that his replacement will need to know so s/he can do the job efficiently. What technique is Tammy using to capture knowledge for future use in the organization?

Answer choices

concept mapping

exit interview

data codification

training session

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49. Multiple Choice

30 seconds

1 point

Edit

Which of the following factors has the greatest effect on a consumer's buying behavior:

Answer choices

cultural influences

situational influences

individual influences

social influences

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50. Multiple Choice

30 seconds

1 point

Edit

Which of the following is an ethical dilemma related to an employee providing information in the workplace:

Answer choices

A customer asks Kate to mail a complete product catalog and a comprehensive price list to his/her business.

Bob's new employer asks him to share confidential information about product-development processes that his previous employer uses

Melinda and two of her coworkers talk about their plans to work overtime next weekend.

Steven advises a customer that Simpson Electronics does not provide personal information to other companies without the customer's consent.

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51. Multiple Choice

30 seconds

1 point

Edit

Any business storing customers' personal banking account information is legally required to

Answer choices

maintain the confidentiality of the stored information

share the information with its competitors

provide the information to the government for tax purposes

provide affiliated banks access to the information

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52. Multiple Choice

30 seconds

1 point

Edit

What technological component manages the computer's software and hardware?

Answer choices

navigation key

power supply

operating system

modem

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53. Multiple Choice

30 seconds

1 point

Edit

Which of the following is a characteristic common to all integrated software packages:

Answer choices

performs interrelated functions

calculates break-even points

requires minimal training

includes forecasting tools

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54. Multiple Choice

30 seconds

1 point

Edit

Which component of project-management software helps project managers determine the length of time that a series of interdependent tasks will take to complete under various circumstances:

Answer choices

demonstration

critical path

presentation

linear

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55. Multiple Choice

30 seconds

1 point

Edit

A business is mostly likely to review customer invoices from the previous year to

Answer choices

improve service

evaluate ideas

execute promotions

forecast sales

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56. Multiple Choice

30 seconds

1 point

Edit

Maxton Mart is being pressured by its vendors to pay for inventory it purchased more than 30 days ago. However, Maxton Mart has not received its accounts receivable from customers. What business record has Maxton Mart failed to monitor successfully?

Answer choices

balance sheet

income statement

cash flow

open to buy

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57. Multiple Choice

30 seconds

1 point

Edit

A trend currently impacting the business environment is the increased number of fathers who are directly involved in care giving for their children. This trend represents a change in

Answer choices

society and culture

demographics

the economy

competition

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58. Multiple Choice

30 seconds

1 point

Edit

The owner of a business facility that has hazardous electrical wiring is likely to be fined for violating

Answer choices

affirmative-action initiatives

federal trade laws

local building codes

electronic communication regulations

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59. Multiple Choice

30 seconds

1 point

Edit

Which of the following is an example of employee pilferage:

Answer choices

Hacking into a competitor's computer network to obtain trade secrets

Changing the amount specified on a check you prepare for the company with authorization

Installing personally owned software on your workplace computer

Padding an expense account

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60. Multiple Choice

30 seconds

1 point

Edit

Lily is the last employee to leave the building today. To reduce the risk of theft, Lily should __________ before she __________.

Answer choices

set the security alarm; locks the doors

turn off the lights; sets the security alarm

turn on the surveillance camera; adjusts the thermostat

adjust the thermostat; turns on the surveillance camera

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61. Multiple Choice

30 seconds

1 point

Edit

Which of the following is the most important factor to consider when prioritizing work tasks:

Answer choices

enjoyment of tasks

due dates of tasks

coworkers' opinions

employee's aptitude

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62. Multiple Choice

30 seconds

1 point

Edit

When delegating work to their employees, managers should make sure to clearly articulate their

Answer choices

preference for quantity of work over quality

rules and consequences for breaking them.

punishment for staff that fail to meet the deadline.

desired outcomes for the project.

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63. Multiple Choice

30 seconds

1 point

Edit

What the project will and will not include is called the

Answer choices

plan

scope

risk

quality

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64. Multiple Choice

30 seconds

1 point

Edit

Determining which tasks need to be performed and when they need to be completed is an important aspect of project

Answer choices

planning

initiating

executing

closing

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65. Multiple Choice

30 seconds

1 point

Edit

Which of the following do purchasing personnel try to obtain, along with the lowest possible price:

Answer choices

Security

Loyalty

Quality

Publicity

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66. Multiple Choice

30 seconds

1 point

Edit

When companies work with their vendors to develop mutually beneficial business arrangements, they are more likely to

Answer choices

double their profit margins

maintain long-term relationships

experience vertical conflict

experience horizontal conflict

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67. Multiple Choice

30 seconds

1 point

Edit

What is most likely to happen if a purchaser negotiates lower prices for raw materials?

Answer choices

The company will be limited in which type of materials can be purchased.

The company will be able to purchase more materials and increase production.

Increases in productivity will lead to higher costs.

Communication processes will be improved.

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68. Multiple Choice

30 seconds

1 point

Edit

When is a business most likely to place a straight reorder with a vendor?

Answer choices

To replenish its regularly-stocked items

To accommodate customers' unique requests

To order seasonal merchandise

To change the quantities of items that it routinely orders

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69. Multiple Choice

30 seconds

1 point

Edit

Why does a business keep stock on hand for resale?

Answer choices

so it can buy raw materials

so it can produce manufactured goods

to use it in business operations

to sell it to end users

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70. Multiple Choice

30 seconds

1 point

Edit

What should businesses do before negotiating with vendors?

Answer choices

make minor consequences

implement aggressive tactics

assess vendors' strengths and weaknesses

adopt a win-lose attitude

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71. Multiple Choice

30 seconds

1 point

Edit

Acceptance sampling is a part of statistical quality control that involves

Answer choices

identifying the cause of quality problems

filling out control charts

determining whether to approve or reject an entire batch of products

painting a picture with descriptive statistics

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72. Multiple Choice

30 seconds

1 point

Edit

Mitchell is reviewing internal data and proposals from several agencies to determine the best course of action for implementing a major advertising campaign for his company. What is Mitchell analyzing?

Answer choices

Financial status

operating schedule

promotional needs

human resources

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73. Multiple Choice

30 seconds

1 point

Edit

An Internet and cable provider is considering whether to implement a new process that would require its customer service agents to work the phone lines for 24 hours a day instead of the previous 12 hours a day. What type of factor will most likely impact the design of this new process?

Answer choices

environmental

regulatory

technological

human

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74. Multiple Choice

30 seconds

1 point

Edit

Technology impacts just-in-time inventory management by

Answer choices

increasing warehouse storage costs

eliminating the need for supplier relationships

causing disruptions in the supply chain

allowing inventory to be monitored regularly

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75. Multiple Choice

30 seconds

1 point

Edit

Supply chain networks encompass the flow and movement of __________ among __________.

Answer choices

classified information; protest groups

employees and customers; governments

government officials; Fortune 500 companies

materials and information; organizations

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76. Multiple Choice

30 seconds

1 point

Edit

An American car manufacturer exports many of its automobiles to Asia. A recent delivery to China was detained at Chinese customs due to a miscommunication between the English-speaking barge operator and the Mandarin-speaking shipyard receiver. This is an example of which of the following global supply chain issues:

Answer choices

cultural conflicts

accountability and compliance

time zone differences

language barriers

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77. Multiple Choice

30 seconds

1 point

Edit

How can a company hold employees accountable for protecting digital assets?

Answer choices

encryption software

an effective laptop security policy

project management software

background checks

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78. Multiple Choice

30 seconds

1 point

Edit

Riley is working with a design firm on a promotional campaign. The designer gives her a USB drive with some possible layouts to review. To ensure she is protecting the customer data on her computer, Riley should

Answer choices

fire the design firm

refuse to open the files

delete customer information before opening it

scan the drive for viruses before opening it

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79. Multiple Choice

30 seconds

1 point

Edit

When it gets noisy in her workspace, Olivia puts on her headphones and listens to soft music while she works. What principle of time management is Olivia following?

Answer choices

dividing large projects into smaller parts

knowing how she works best

making the most of her down time

focusing on personal goals rather than work tasks

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80. Multiple Choice

30 seconds

1 point

Edit

Which of the following is an example of an employee who is meeting his/her employer's expectations:

Answer choices

Tom spends the first half hour of the workday chatting with Kate

Allison focuses on her work tasks so she can meet her deadlines

Rachel sends a text message to her roommate during a meeting.

Calvin tells a customer about his issues with a difficult coworker.

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81. Multiple Choice

30 seconds

1 point

Edit

Cameron supervises the transportation, storage, and handling of his company's products. Which type of business management and administration career does Cameron have?

Answer choices

office management

business analytics

supply chain management

human resources management

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82. Multiple Choice

30 seconds

1 point

Edit

What would be the best response to write on a job application form for the reason that you left your last job if you quit because you felt your supervisor was unfair?

Answer choices

unable to get along with supervisor

left for a better job

unfair supervisor

unpleasant working environment

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83. Multiple Choice

30 seconds

1 point

Edit

Last week, Marcus attended a friend's birthday party and talked with Lynnette, a manager with the Trendall and Young accounting firm. Marcus mentioned that he is a technology major and will be looking for a job after he graduates in June. Lynnette gave Marcus her business card, and told him that her firm might be hiring during the summer months. The interaction between Marcus and Lynnette is an example of A

Answer choices

social etiquette

professional networking

informal interviewing

community resourcing

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84. Multiple Choice

30 seconds

1 point

Edit

An organization's product goals often involve setting standards for

Answer choices

the variety of its goods and services

behavior in the workplace

expenses and income

the target market's expectations

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85. Multiple Choice

30 seconds

1 point

Edit

Which of the following is the sequential order of a project's work breakdown structure:

Answer choices

subtask, task, and work assignment

work assignment, task, and subtask

task, subtask, and work assignment

work assignment, subtask, and task

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86. Multiple Choice

30 seconds

1 point

Edit

Which of the following is a primary responsibility of the project manager during the execution phase of a project:

Answer choices

developing a list of work tasks

assembling a steering committee

keeping the project on track

acquiring project supplies and equipment

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87. Multiple Choice

30 seconds

1 point

Edit

Which of the following is an example of a project manager motivating a project team:

Answer choices

Zoey sends an email requesting each team member provide her with a weekly activity report.

Marcus tells Thomas that he might work more efficiently if he performed one task before another one.

Ryan advises Samantha that she will need to perform additional duties while Maggie is on vacation.

Tamara recognizes how hard her team is working, so she provides lunch for the team members.

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88. Multiple Choice

30 seconds

1 point

Edit

After providing the stakeholders with the project deliverables, Lisa analyzed and documented the project's actual results with the initial project goals. What did Lisa do?

Answer choices

prepare a lessons-learned report

conduct a post-implementation review

develop a project-issues log

compose final delivery instructions

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89. Multiple Choice

30 seconds

1 point

Edit

A manufacturing company uses Six Sigma as a quality management framework. This means that the company

Answer choices

produces only 3.4 defects per million parts

follows the plan-do-check-adjust approach

uses an IT-oriented approach to quality management

has created its own quality management framework

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90. Multiple Choice

30 seconds

1 point

Edit

Which of the following is a potential benefit of implementing continuous quality improvement processes:

Answer choices

decreased demand

lower productivity

increased revenue

higher costs

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91. Multiple Choice

30 seconds

1 point

Edit

Madelyn is responsible for selecting Elite Manufacturing Company's new payroll-processing vendor. Madelyn has narrowed down her selection to three vendors and is favoring Pay Day Enterprises, the small company where her brother works. The primary concern with Pay Day is that it has never handled payroll for a company as large as Elite, which presents a business risk to the manufacturing company. This situation illustrates an ethical issue related to

Answer choices

levels of service

financial reporting methodology

a conflict of interest

the company's structure

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92. Multiple Choice

30 seconds

1 point

Edit

Using computer-data backup procedures on a regular basis reduces a company's level of risk because the process

Answer choices

detects noncompliance issues

prevents hackers from accessing the computer system

saves information when computer failures occur

allows employees to use many applications

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93. Multiple Choice

30 seconds

1 point

Edit

What can a business do if it is exposed to risks that commercial insurance companies do not cover?

Answer choices

establish a risk-management committee

acquire a professional association

create a trade union

form a captive insurance company

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94. Multiple Choice

30 seconds

1 point

Edit

Which of the following levels of managers spend most of their time staffing, directing, and controlling the day-to-day activities of the business:

Answer choices

mid-level

first-line

executive

regional

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95. Multiple Choice

30 seconds

1 point

Edit

What is an advantage of managerial planning?

Answer choices

reduces uncertainty

eliminates errors

decreases the need to delegate work

lessens the need to monitor employees

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96. Multiple Choice

30 seconds

1 point

Edit

What management function is responsible for coordinating resources in ways that maximize efficiency?

Answer choices

organzing

staffing

directing

controlling

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97. Multiple Choice

30 seconds

1 point

Edit

Which task in the staffing process ensures that employees are knowledgeable and productive?

Answer choices

determining need

recruiting

training and developing

developing compensation plans

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98. Multiple Choice

30 seconds

1 point

Edit

A primary activity of the directing function of management is

Answer choices

evaluating performance

identifying skills

initiating action

establishing authority

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99. Multiple Choice

30 seconds

1 point

Edit

A primary activity in managerial control is

Answer choices

evaluating

delegating

coaching

forecasting

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100. Multiple Choice

30 seconds

1 point

Edit

What occurs during the first stage of the change-management life cycle?

Answer choices

Organizations carry out a strategic plan for implementing desired change

Organizations engage in dialogue to determine how to best implement change.

Organizations agree on a strategic plan for implementing the desired change.

Organizations identify and communicate the need for change to employees.

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