affect
any experience of feeling or emotion
approach-approach conflict
A situation involving a choice between two equally desirable but incompatible alternatives.
approach-avoidance conflict
A situation involving a single goal or option that has both desirable and undesirable aspects or consequences.
arousal theory
A theory of motivation emphasizing the importance of a balance in our levels of stimulation.
avoidance-avoidance conflict
A situation involving a choice between two equally objectionable alternatives.
boredom susceptibility
According to sensation-seeking theory, this quality represents a dislike of repetition, predictability and monotony
broaden-and-build theory of emotion
a positive psychology theory that suggests that positive emotions can help people build skills and resources over time
cognitive label/appraisal
A theory that cognitive evaluation (a thought) is involved in the generation of some emotions.
disinhibition
According to sensation-seeking theory, this quality represents impulsiveness, extraversion, and a hedonistic lifestyle
display rules
A socially learned standard that regulates the expression of emotion that vary by culture.
drive
A generalized state of readiness precipitating or motivating an activity or course of action, usually created by deprivation of a needed substance (e.g., food), the presence of negative stimuli (e.g., pain, cold), or the occurrence of negative events.
drive-reduction theory
The idea that a physiological need creates an aroused tension state that motivates an organism to satisfy the need and return to homeostasis.
emotion
A complex reaction pattern, involving experiential, behavioral, and physiological elements, by which an individual attempts to deal with a personally significant matter or event.
experience seeking
According to sensation-seeking theory, this represents a need for a variety of inner experiences
external cues
related to hunger
extrinsic motivation
An external incentive to engage in a specific activity, especially motivation arising from the expectation of punishment or reward.
facial feedback hypothesis
The effect of facial expressions on experienced emotions, as when a facial expression of anger or happiness intensifies feelings of anger or happiness.
ghrelin
Hormone involved in stimulating appetite
homeostasis
A tendency to maintain a balanced or constant internal state; the regulation of any aspect of body chemistry, such as blood glucose, around a particular level.
hypothalamus
structure in the limbic system that regulates many drive-related behaviors, including hunger
incentive theory
The theory that an external stimulus, such as a condition or an object, that enhances or serves as a motive for behavior.
instinct
A complex, innate behavior that is rigidly patterned throughout a species.
intrinsic motivation
An incentive to engage in a specific activity that derives from pleasure in the activity itself rather than because of any external benefits that might be obtained.
leptin
A protein, manufactured and secreted by fat cells, that may communicate to the brain the amount of body fat stored and may help to regulate food intake.
Lewin's motivational conflicts theory
Theory that proposes that choices create conflicts one must resolve (e.g., approach-approach, approach-avoidance, and avoidance-avoidance) as the basis of motivation
motivation
A need or desire that energizes and directs behavior.
optimal arousal
A motivational theory that an individual maintains contact with various stimuli so as to achieve and maintain a preferred level of stimulation.
pituitary gland
the master gland of the endocrine system; along with the hypothalamus, this regulates production of hormones that regulate feelings of hunger and satiety
satiety
the state of being fully satistfied to or beyond capacity; for example, when hunger or thirst has been fully satisfied
self-actualization
The complete realization of that of which one is capable, involving maximum development of abilities and full involvement in and appreciation for life.
self-determination theory
A theory that proposes that people are motivated by intrinsic (internal) or extrinsic (external) motivations.
sensation-seeking theory
A theory that proposes that one's level of need for varied or novel experiences is the basis of motivation; includes sensation-seeking types such as experience seeking, thrill or adventure seeking, disinhibition, and boredom susceptibility
thrill or adventure seeking
According to sensation-seeking theory, a desire to engage in unusual or risky physical activity
universal emotions
Anger, disgust, fear, happiness, sadness, surprise
Yerkes-Dodson Law
The principle that performance increases with arousal only up to a point, beyond which performance decreases.
agreeableness
A personality dimension that includes attributes such as trust, altruism, kindness, cooperation, and other prosocial behaviors.
Big Five theory
A model of the primary dimensions of individual differences in personality. The dimensions are usually labeled extraversion, neuroticism, agreeableness, conscientiousness, and openness to experience.
collectivist culture
Giving priority to the goals of one's group (often one's extended family or work group) and defining one's identity accordingly.
conscientiousness
A personality dimension that describes someone who is responsible, dependable, persistent, and organized.
denial
Defense mechanism by which people refuse to believe or even to perceive painful realities.
displacement
Defense mechanism that shifts negative impulses toward a more acceptable or less threatening object or person.
ego
The largely conscious "executive" part of personality that mediates among the demands of the other two parts of the psyche and ultimately operates on what is realistic.
ego defense mechanisms
The psyche's protective methods of reducing anxiety by unconsciously distorting reality.
emotional stability
A personality dimension in which a person
extraversion
A personality dimension describing someone who is sociable, gregarious, and assertive.
factor analysis
A statistical procedure that identifies clusters of related items on a test; used to identify different dimensions of performance that underlie a person's total score.
humanistic psychology
In addition to patterns and characteristics, this perspective aims to understand personality by considering what it is like to be that person, what makes that person essentially himself or herself, and what gives the person's life meaning from the person's own subjective perspective.
id
A reservoir of unconscious psychic energy that, according to Freud, strives to satisfy basic sexual and aggressive drives, demanding immediate gratification.
openness to experience
A personality dimension that characterizes someone in terms of a sense of curiosity, open-mindedness, and acceptance of novel situations.
personality
An individual's characteristic pattern of thinking, feeling, and acting.
personality inventories
A questionnaire on which people respond to items designed to gauge a wide range of feelings and behaviors.
preconscious mind
according to psychodynamic theory, the level of the psyche that contains thoughts, feelings, and impulses not presently in awareness but that can more or less readily called into consciousness
projection
Psychoanalytic defense mechanism by which people disguise their own threatening impulses by attributing them to others.
projective test
A personality test, such as the rorschach or tat, that provides ambiguous stimuli designed to trigger projection of one's inner dynamics.
psychodynamic theory
View personality with a focus on the unconscious and the importance of childhood experiences.
rationalization
Psychoanalytic defense mechanism that offers self-justifying explanations in place of the real, more threatening, unconscious reasons for one's actions.
reaction formation
Defense mechanism by which the ego unconsciously switches unacceptable impulses into their opposites. Thus, people may express feelings that are the opposite of their anxiety-arousing unconscious feelings.
reciprocal determinism
The interacting influences of behavior, internal cognition, and environment.
regression
Defense mechanism in which an individual faced with anxiety retreats to a more infantile psychosexual stage, where some psychic energy remains fixated.
repression
The basic defense mechanism that banishes anxiety-arousing thoughts, feelings, and memories from consciousness.
Rorschach test
The most widely used projective test - seeks to identify people's inner feelings by analyzing their interpretations of inkblots.
self-actualization
The complete realization of that of which one is capable, involving maximum development of abilities and full involvement in and appreciation for life.
self-concept
One's description and evaluation of oneself, including psychological and physical characteristics, qualities, skills, roles and so forth.
self-efficacy
An individual's subjective perception of his or her capability to perform in a given setting or to attain desired results.
self-esteem
The degree to which the qualities and characteristics contained in one's self-concept are perceived to be positive.
social-cognitive theory
A personality theory stating that our traits and social environments interact with one another and how mental processes such as interpretation further impact our behavior.
sublimation
Defense mechanism by which people re-channel their unacceptable impulses into socially approved activities.
superego
Represents internalized ideals and provides standards for judgement (the conscience)and for future aspirations.
Thematic Apperception Test (TAT)
A projective test in which people express their inner feelings and interests through the stories they make up about ambiguous scenes.
trait
A characteristics pattern of behavior or a disposition to feel and act, as assessed by self-report inventories and peer reports.
trait theories
A theory of personality that emphasizes the lasting nature of personal characteristics and an individual's tendency to respond in a certain way in many different kinds of situations.
unconditional positive regard
According to Carl Rogers, an attitude of total acceptance toward another person.
unconscious
According to Freud, a reservoir of mostly unacceptable thoughts, wishes, feelings, and memories.
actor/observer bias
The tendency to blame our actions on the situation and blame the actions of others on their personalities
altruism
Unselfish regard for the welfare of others
attributions
an inference regarding the cause of a person's behavior or an interpersonal event.
belief perseverance
Clinging to one's initial conceptions after the basis on which they were informed has been discredited
burnout
physical, emotional, or mental exhaustion accompanied by decreased motivation, lowered performance, and negative attitudes toward oneself and others.
bystander effect
The tendency for any given bystander to be less likely to give aid if others are present; research on this phenomenon indicates that both situational and attentional variables impact whether someone is likley to help (or not)
central route to persuasion
Attitude change path in which interested people focus on the arguments and respond with favorable thoughts
cognitive dissonance
We act to reduce discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent
cognitive load
the relative demand imposed by a particular task, in terms of mental resources required. Also called mental load; mental workload.
collectivism
a social or cultural tradition, ideology, or personal outlook that emphasizes the group or community rather than each person's individuality.
confirmation bias
A tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence
conformity
Adjusting one's behavior or thinking to coincide with a group standard
deindividuation
The loss of self-awareness and self-restraint occuring in group situations that foster arousal and anonymity
diffusion of responsibility
The tendency for individuals to feel diminished responsibility for their actions when they are surrounded by others who are acting the same way
discrimination
the unjust and differential treatment of the members of different age, gender, racial, ethnic, religious, national, ability identity, sexual orientation, socioeconomic, and other groups
dispositional attributions
A concept phrase in psychology that refers to the tendency to assign responsibility for others' behaviors due to their inherent characteristics, such as their motives, beliefs or personality, rather than the external (situational) influences, such as the individual's environment or culture.
door-in-the-face technique
Asking for a large commitment and being refused and then asking for a smaller commitment
elaboration likelihood model
Theory identifying two ways to persuade: a central route and a peripheral route
ethnocentrism
Belief in the superiority of one's nation or ethnic group.
explanatory style
an individual's unique way of describing and explaining some phenomenon, event, or personal history.
external locus of control
The perception that chance or outside forces beyond your personal control determine your fate.
false consensus effect
Observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
foot-in-the-door technique
People who have first agreed to a small request to comply later with a larger request
fundamental attribution error
the tendency to overestimate the degree to which an individual's behavior is determined by their abiding personal characteristics, attitudes, or beliefs and, correspondingly, to minimize the influence of the surrounding situation on that behavior (e.g., financial or social pressures).
group polarization
Enhancement of a group's prevailing inclinations through discussion within the group
groupthink
The mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives.
halo effect
A rating bias in which a general evaluation (usually positive) of a person, or an evaluation of a person on a specific dimension, influences judgments of that person on other specific dimensions. For example, a person who is generally liked might be judged as more intelligent, competent, and honest than he or she actually is.
implicit attitudes
attitudes that individuals hold but may be unaware of or may not acknowledge
in-group bias
The tendency to favor our own group
individualism
Giving priority to one's own goals over group goals and defining one's identity in terms of personal attributes rather that group identifications.
industrial-organizational (I/O) psychologists
the branch of psychology that studies human behavior in the work environment and applies general psychological principles to work-related issues and problems
informational social influence
Influence resulting from one's willingness to accept others opinions about reality
internal locus of control
The perception that you control your own fate
just-world phenomenon
People believe the world is just and that people therefore get what they deserve and deserve what they get
mere-exposure effect
Repeated exposure to novel stimuli increases liking of them
multiculturalism
the promotion or celebration of cultural diversity within a society
normative social influence
Influence resulting from a person's desire to gain approval or avoid disapproval
obedience
A form of compliance that occurs when people follow direct commands, usually from someone in a position of authority
optimistic explanatory style
An attributional style characterized by external and unstable factors to explain negative events in life., but oppostite for positive life events. For example, a student may blame recent changes in their work hours for their bad grade.
out-group homogeneity bias
The tendency to view outgroup members as less varied than ingroup members
peripheral route to persuasion
Attitude change path in which people are influenced by incidental cues, such as a speaker's attractiveness
person perception
the processes by which people think about, appraise, and evaluate other people; this includes attributions of motives (attribution theory), perception of liking (mere exposure), self-fulfilling prophecies, and social comparison
persuasion
an active attempt by one person to change another persons' attitudes, beliefs, or emotions associated with some issue, person, concept, or object
pessimistic explanatory style
an attributional style characterized by internal and stable attributions when negative life events occur (but opposite for positive life events). For example, a person with this style might interpret a low grade as resulting from a lack of intelligence that will not change.
prejudice
An unjustifiable (and usually negative) attitude toward a group and its members
prosocial behavior
Positive, constructive, helpful behavior - the opposite of antisocial behavior
relative deprivation
the perception by an individual that the amount of a desired resource (e.g., money, social status) they have is less than some comparison standard
role
Set of expectations (norms) about a social position, defining how those in the position ought to behave
self-fulfilling prophecy
a belief that leads to its own fulfillment
self-serving bias
the tendency to interpret events in a way that assigns credit for success to oneself but denies one's responsibility for failure, which is blamed on external factors
situational attributions
ascribing one's own behavior or another's behavior to causes outside the person concerned (such as luck, pressure from other people, or external circumstances)
social comparison
Evaluating one's own abilities and circumstances in relation to those of others. This impacts self-image and subjective well-being. Includes "upward social comparison" (comparing oneself with someone judged to be better than oneself) and "downward social comparison" (comparing oneself with someone judged to be not as good as oneself).
social facilitation
Stronger responses on simple or well-learned tasks in the presence of others
social influence theory
proposes that social pressure to behave or think in certain ways can be normative or informational
social loafing
People in a group exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
social norms
Understood rule for accepted and expected behavior - norms prescribe "proper" behavior
social psychology
The scientific study of how we think about, influence, and relate to one another
social reciprocity norm
the social standard that people who help others will receive equivalent benefits from them in their return
social responsibility norm
People will help those dependent upon them
social trap
A situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
stereotype
a set of cognitive generalizations (e.g., beliefs, expectations) about the qualities and characteristics of the members of a group or social category
superordinate goals
Shared goals that override differences among people and require their cooperation