IOPSY Item Rationalization

Marites is working at Praktour & Gambling Corp. Whenever she gets a juicy scoop whether personal of corporate related, Marites would relay it to her inner circle namely Marivic, Maricon, Maricar. What type of communication is this?

}}TYPES OF GRAPEVINES}}

• Gossip grapevine: Passed only to a select group of people
  • ONE messenger
  • NOT ALL gets to receive the message

Others:

• Single-strand grapevine: A → B → C
  • either received by everyone or something breaks the chain
  • Similar to children’s game called “Telephone”
• Probability grapevine: A → other employees → random pass to anyone
• Cluster grapevine: A → select few others → select few others

A process in which an employee files a complaint with the organization and a person or committee within the organization makes a decision regarding the complaint.

Grievance System: Employee files a complaint with the organization; a person/committee within the org makes a decision regarding the complaint

• Conflict resolution in the IO setting

Others:

• Dispute management
• Conflict resolution
• Violent reactions

Camille was just recently hired in a company. One of her selling line to build herself up is she graduated Magna Cum Laude. The company noted this and has set its expectations to her so she can translate her being a Latin honor graduate achievement into a high level of performance. What I/O concept is applied here?

Galatea effect: High self-expectations result in higher levels of performance

• relationship between self-expectations and performance
• Loosely based on the principle of self-fulfilling prophecy: if he thinks he is smart, he will pass; if he thinks he is dumb, he will fail
• Experience-with-success approach: Giving an easy task that will certainly see success
  • Goal: Increase self-esteem → self-performance → self-esteem → cycle

Others:

• Barnum effect
• Hawthorn effect
• Halo effect

After basketball, Eugene is tired but in a good way because he feels so good and he knows that basketball results in positive energy and may continue to improve his performance and health. This type of stress is called.

Eustress: Stressors → feelings of challenge or achievement

• stress → positive energy+ motivating
• root word eu- (proper)
• Ex: anxiety before test; no anxiety → no motivation/energy to study

Others:

• Distress
• Mistress
• Semistress

Emilio as the employer wants to make the salary of every employee who works with the same length of hour and has similar job description at the same platform in order ensure satisfaction. What theory in IO will this be should Emilio successfully execute this?

Equity theory: Based on premise that levels of motivation & job satisfaction are related to how fairly we believe we are treated in comparison with others.

Equity theory is based on the premise that our levels of motivation and job satisfaction are related to how fairly we believe we are treated in comparison with others. If we believe we are treated unfairly, we attempt to change our beliefs or behaviors until the situation appears to be fair. Three components are involved in this perception of fairness: inputs, outputs, and input/output ratio. Inputs are those personal elements that we put into our jobs. Obvious elements are time, effort, education, and experience. Less obvious elements include money spent on child care and distance driven to work. Outputs are those elements that we receive from our jobs. A list of obvious outputs includes pay, benefits, challenge, and responsibility. Less obvious outputs are benefits such as friends and office furnishings.

Others:

• Self-regulation theory
• Needs theory
• Motivation theory