Levels and Areas of Management

Top Managers: Determining the Overall Direction

  • normally called CEO’s (chief executive officers), COO, president, and senior vice president
  • topmanagers:top managers: determine what organizations long-term goals should be for the next 1-5 years with resources they expect to have available   * must be future-oriented, strategic, and able to deal with uncertain, highly-competitive conditions   * must have leadership skills, profesional experience, good communication skills, knowledge, organization, time-management skills, delegation techniques, and confidence

Middle Managers: Implementing Policies and Plans

  • middlemanagers:middle managers: implement policies and plans of the top managers above them and supervise and coordinate activities of first-line managers below them   * critical for organizational success

First-Line Managers: Directing Daily Tasks

  • aka supervisors
  • firstlinemanagers:first-line managers: make short-term operating decision, directing the daily tasks of non-managerial personnel

Team Leaders

  • teamleaders:team leaders: facilitate team members’ activities to help teams achieve their goals
  • most successful teams have 4 key elements:

     1. compelling direction   2. strong structure   3. supportive context   4. shared mindset

  • must have honesty, integrity, and humility and be able to hold you and your team accountable
  • must be able to be decisive and make hard decisions for you and your team

Non-managerial Employees

  • nonmanagerialemployees:non-managerial employees: people who either work alone on tasks or with others on a variety of teams

Areas of Management

  • functionalmanager:functional manager: manager responsible for one organizational activity
  • generalmanager:general manager: responsible or several organizational activities

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