Levels and Areas of Management
Top Managers: Determining the Overall Direction
- normally called CEO’s (chief executive officers), COO, president, and senior vice president
- determine what organizations long-term goals should be for the next 1-5 years with resources they expect to have available * must be future-oriented, strategic, and able to deal with uncertain, highly-competitive conditions * must have leadership skills, profesional experience, good communication skills, knowledge, organization, time-management skills, delegation techniques, and confidence
Middle Managers: Implementing Policies and Plans
- implement policies and plans of the top managers above them and supervise and coordinate activities of first-line managers below them * critical for organizational success
First-Line Managers: Directing Daily Tasks
- aka supervisors
- make short-term operating decision, directing the daily tasks of non-managerial personnel
Team Leaders
- facilitate team members’ activities to help teams achieve their goals
- most successful teams have 4 key elements:
1. compelling direction 2. strong structure 3. supportive context 4. shared mindset
- must have honesty, integrity, and humility and be able to hold you and your team accountable
- must be able to be decisive and make hard decisions for you and your team
Non-managerial Employees
- people who either work alone on tasks or with others on a variety of teams
Areas of Management
- manager responsible for one organizational activity
- responsible or several organizational activities
\