Leader: someone who can influence others and who has managerial authority
Leadership: what leaders do; the process of influencing a group to achieve goals
Researchers have found specific characteristics which differentiated leaders from nonleaders:
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Behavioural Theories:
Include all of the actions to enhance the behavior of the employees, individually and in groups, choose behaviors which are personally fulfilling, productive, and socially acceptable in order to develop the organization.
→ involvement, high participation, feedback
→ centralised authority, low participation
→ hands-off management
→ Researchers found out that employees work better under a democratic leader than an autocratic leader
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Behaviour Dimensions:
→ Evidence indicated that situational factors appeared to strongly influence leadership effectiveness
Initiating structure: role of the leader in defining their role and the role of groups members
Consideration: the leader’s mutual trust and respect for group members’ ideas and feelings
→ Leaders who are employee oriented are strongly associated with high groups productivity and high job satisfaction.
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Managerial Grid:
Concern for people: measured leader’s concern for subordinates on a scale of 1 to 9
Concern for production: measured leader’s concern for getting job done on a scale of 1 to 9
→ leaders are able to perform well in both areas (balancing concern for both equally)
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Contingency Leadership:
→ Managing the team’s external boundary, facilitating the team process (coaching, communication)
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