PIC INTERVIEW

Pool In Charge: 

 MUST BE ABLE TO SEE DISK AT 150MM  DIAMETER AT DEEPEST PART OF POOL. Must be visible 9m away from dot

Roles and Responsibilities During Emergency

 1. Follow emergency procedures outlined in   parks recreation emergency response binder

2. Maintain control of accident scene ie guiding patrons witnesses away into changeroom areas, clear entrance for ems

3. Coordinate staff action hand out detailed statement forms once victim is transferred to EMS

4. Ensure all parts of major emerg report are completed before opening facility again

5. If spinal board is taken, arrange for new board to be taken out on deck and organize retrieval of original

6. Contact supervisor and or on call supervisor immediately

7. Inform family of incident and where they are located specifically

8. Recovery and follow up

9. Prepare pool to open as early as possible

10. Treat your staff for shock as well as stress levels

11. Collect all documentation and ensure it is completed within 24 hours

12. Record environmental conditions

13. 

14. 

15. 

PIC Qualifications 

1. Lifesaving instructor

2. Swim instructor

3. Emergency first aid instructor

4. National lifeguard

5. Standard first aid cpr c

6. Principles of health child care development

Swim Instructor Qualifications 

1. Lifesaving instructor

2. Emergency first aid instructor 

3. Swim instructor

4. National lifeguard

5. Principles of health child care development

6.Standard first aid

Lifeguard Qualifications 

1. National Lifeguard

2. Standard First Aid

3. Principles of health child development

Aquatic Program Assistant 1. Bronze cross

2. Standard first aid

3. Emergency first aid

Acronyms: 

GK- Gatekeeper

CSR-  Customer service representative 

WPA- Wading pool 

APA- Aquatic program assistant

LG- Lifeguard

SI- Swim instructor

PIC- PART TIME pool in charge

PTAC- PART TIME aquatic coordinator

CRP - Community recreation programer

AED - Automated external defibrillator 

EAP- Employment assistance program

• Short term confidential counselling

PHCD- Principles of healthy child development

AODA - Accessibilities of ontarians with disabilities

• Accessible customer service, information communication, employment 

• Address ableism prevents barriers

HRAP- Human rights and anti-harassment policy

WSIB - Workplace safety 

MFIPPA- Municipal freedom information privacy protection ACT 

PF&R- Parks forestry and recreation

A&I - ADAPTED AND INCLUSIVE programs

• Inclusive leisure swims 

• Services in spirit of cooperation

• Recognition that adaptions may be necessary for participation

• Successful participation= positive attitude

PEL- Permissible exposure limit

MSD 

SDS - 

OHRC - Ontario health regulations commission

JHSC- Joint health and safety committee

Spinal Boarding Strapping Order: 1. Chest

2. Hips

3. Head

4. Legs

Opening Checklist 1. 3.65m reaching    pole

2. 2 Buoyant throwing aids attached to 6mm diameter rope not less than half the width of the pool +3m

3.  Spinal board for transporting a person who has a spinal injury (2 head pieces 2 head straps, beaver tail.

4. First aid - Copy of first aid manual

5. 12 safety pins

6. 24 adhesive dressings wrapped

7. 12 sterile gauze pads 3 inches square

8. 4 rolls of 50mm gauze

9. 4 rolls 100m gauze bandage

10. 4 sterile surgical pads

11. 6 triangular bandages

12. 2 rolls splint padding

13. roll up splint

14. scissors

15. gloves

• Resuscitation pocket mask

• Chairs lane rope

Closing Checklist 

1. Phone check date and time

2. Sign in sheet completed

3. Weather conditions noted

4. Staff attendance uniform qual check

5. Air water temp recorded

6. Shift change documented

7.Water quality readings ph chlorine alkalinity

8. Any incidents accidents fouling

9. Participant attendance

10. Pool closures

11. Deliveries

12. Equipment failure

13. 

14. 

15. 

Instructional Important Weeks: List things that need to be done for each week.

Camp Protocol/Wristband Ratios: 

3mo-5 years Pink

6-9 Orange

14 years of age do not need swim test to enter deep end

Learn Everything! 

Pool Chem, pH, Alkalinity is all the science stuff. 

Know how to fill out: 

Minor, Major, WSIB Form 6 Staff Injury, Supervisor's Report of Injury, Letter to Health Care Professional, Workplace Violence Form, Suspected Child/Abuse Form, Humidex Chart, Logbook, Testsheets, Lesson Plan Tracker, Facility Orientation Form… 

STAFF INJURY MINOR

• Administer first aid as required

• Fill out WSIB form 6

• Fill out supervisor report of injury/witness form

• Supervisor fax to health and safety and disability management unit

• If any broken bones Hand S unit must be called

MAJOR STAFF INJURY

• Provide first aid (CPR, bleeding etc)

• Call 9-911

• Meet ambulance and taken badge, unit #, destination

• Document

• Rope off area for JHSC AND MOL

• Witness forms completed as required

• Call full time staff and on call to notify

• Supervisor calls HandS unit to report

• Meet employee at hospital with

• Return to work form, WSIB FORM 6, SUPERVISOR REPORT OF INJURY, CITY LETTER TO HCP

• Supervisor or designate fill part a of form forwards to H&S

If a worker

Write a short phone script to notify participants of Ultra Swim 1 on Thursdays from 5:00pm-5:30pm of pool closure.

Know Every Form/Signage/Thing Needed in a pool to open… where/what the health and safety board is, pool fouling procedures, reports, Ontario Health Regs 565 sign…, lifeguard tubes, buoys, chairs, spinal board, lane rope, reaching pole, skimmer, Adaptive and exclusive recreation programs, how to access AIMs reports, what AIMs reports are. 

Aquatic incident monitoring reports- Located in staff office or supervisor binder

Instructionals Class Ratios with and without APA. 

• Preschool 1-4  4 kids with instructor, with apa 6 kids max

• Ultra 1-3 6 kids with apa 8 kids

• Ultra 4-5 8 and 10

• Ultra 6-7 10, 12

• Ultra 8-9 10

Lane Swim, Aquafit, Leisure Swim Guard to Patron Ratios 

How long can you guard until you need a break? And break for how long? - Can guard for 2 hours until needed break, 10 min break

Who are our District Supervisors?? Gabby and Matt! 

Closure for lightning and thunder= 30 mins of last sound/sight of lightning/thunder 

Know in general what skills are assessed in every swimming level from Guardians, Preschools, Ultras Adults, Bronzes and Youths 

For example: When is whip kick introduced? When are participants expected to know how to swim 25m front crawl? 

• Guardian 1 Floats glides front and back support with assistance kicks pfd movement

• Guardian 2 same with assisted

• PS1 ALL SKILLS ASSISTED L PENGUIN

• PS2 INDEPENDENT STINGRAY

• PS3 OTTER side glide assisted distance 5m and front back swim 3m

• PS4 DOLPHIN scull head first on back PFD HELP POSITION 10m independent 

***Ultra 4 Whip kick introduced vertical position

25m swim expected in ultra 4

What is the buddy system for participants to go to the washroom/changeroom? 

• Notify caregiver to take participant to washroom applies to kids under 7

• IF CAREGIVER IS NOT AVAILABLE

• Staff may have to escort the child. If possible, get 2 staff to do so

• Send children in pairs

• Staff would notify pic and secure coverage then wait for child outside of bathroom in public view

When to contact PTAC, CRP, Supervisor, On-Call Supervisor, Corporate Security, 911 Services (Ambulance, Police, Fire) 

When to do 16.1 and what it is and why we do it. 

- We do 16.1 once every 30 days and the reason is to do inspection of pool fittings and outlet covers.

• Contact maintenance to be on deck

• Use a screwdriver, swim goggles or mask needed to do testing underwater

• 3 people needed to perform testing

• Person 1 should shut down filter system ensuring there is no suction, system is locked down or supervised

Person 2 is responsible for supervision. Only confirm to start once second person is present

Know all roles responsibilities of APAs, Lifeguards, Swim Instructors in general but also what their roles and responsibilities are in an emergency. 

Incorporate Principles of Healthy Child Development (5 High Five Principles) 

1. Mastery

2. Participation

3. Caring Adult

4. Friends

5. Play

When dealing with pool fouling close pool for one hour (Feces, vomit, blood)

• Vacuuming not recommended due to spreading fecal matter throughout the pool

• Complete incident report regarding

• Type of stool

• Free available chlorine

• pH level at time of fouling

• Procedures followed

• Time of reopening pool

• Record in daily logbook

• CHEMICALS MUST BE IN BETWEEN 0.5ppm and 4ppm (Close if 10ppm or higher) 7.2-7.8 Range

Liquid stool close for 12hr dispose in toilet

Backwash at 8-12 mark, take chem readings 3 times from 3 different areas

Do not vacuum 

Include date and time of fouling, type of stool, FREE AVAILABLE CHLORINE AT TIME OF FOULING AND START OF DA, ph level at the time, procedures followed, time of reopening, record in daily logbook

Max time in hot tub 15 min, 40°

Reaching pole 3.65m

• Maintenance must notify supervisor

Free available chlorine 1-3ppm in indoor pool, 3-5ppm

Ph level- 7.2-7.8 ideal range 7.4-7.6

Alkalinity- 80 mg/l to120 mg/l (recommended 90 – 120 mg/l)

Pool in charge 

• Follow procedures maintain control of accident scene and witnesses move patrons to change room if appropriate, clear entrance area for emergency vehicles and staff

• hand major emergency detailed statement forms to all staff members directly involved in situation

• Arrange for equipment retrieval arrange replacement spinal board

• Contact supervisor of aquatics and or on call supervisor

• Inform family of incident and details of what hospital patron is being transported to. If under 18 staff must notify family of incident

• Treat staff for shock and prepare facility to normal operation

Minor report 

• Disturbance disciplinary action, minor first aid, occurrences not resulting in personal injury

• If theft, patrons must call police. staff to notify corporate security. Submit to crp

Major emerg report

• Completed within 24 hours

• Discusses emergency categories, facility specifics, action plan, witness information, follow up

• Includes rough floor plan showing where incidence occurred and tracks movement of all staff on duty

• When filling form, staff must not discuss among each other 

Logbook contains

• Staff attendance, uniform, qualification check

• Phone check

• Rec worker sign in sheet

• Weather conditions

• Air and water changes, shift changes

• Building cleanliness, makeup water readings

• Incidents, pool fouling

• Changes in operating procedures, pool closures

• Equipment failures ie tot docks in detail

• Maintenance staff, supervisor visits 

Additional documentation required

• Quals of all staff on duty

• Staff training attendance

• In service training agenda, training records, dates trainers

• Staff change accords

• Staff facility orientation records

• 16.1

• Instructional program schedules

Emergency procedures (posted)Emergency phone contact list

• Lifeguard scanning charts (to be posted)

• Seizure information (to be posted)

• Hand and Whistle signal Charts (to be posted)

• Joint Health and Safety bulletin boards

• Job descriptions

• City of Toronto Aquatic Staff Manual

• Part-Time Recreation Workers' Handbook

• Ontario Health Regulations 565 and amendments

• Amusement Devices Act (where applicable)

• Ontario Regulation 428/05 Public Spas (where applicable)

• Staff contact list and relief list

• City of Toronto Facility Emergency and Operational Procedures binder

• Workplace Violence Binder

• Admittance Policy

• Heat Stress Safe Working Procedures

Give yourself random Scenario Questions for practice, and answer the questions as a PIC, not a lifeguard/instructor. YOU ARE THE BOSS. 

Freebies: Notify PTAC, CRP, Supervisor, On-Call Supervisor if after 4pm or Weekend. Document in Logbook. 

Good Luck Studying!!! (A lot of the Aquatic Staff Manual)

Emergency procedures must be posted

Lifeguard scanning charts, seizure information, hand and whistle sign THESE MUST BE POSTED.

 charts city staff manual, workplace violence binder 

SIGNS MUST BE POSTED

• Deep end/ No diving 

• Shallow end no diving

• Not responsible for lost or stolen articles

• Ontario health regulations 

• Hours of operation

• Bathers only beyond this point

• No smoking

• No food or glass allowed in pool or deck area

• No trespassing

• Admission signage 

• No street shoes allowed on pool deck

• Designated spectator area

• No running

• Videotaping photography policy

• Emergency phone

• Code of conduct

Electrical system malfunction

• Clear pool

• Assign person to find maintenance personnel report incident

• Clear changerooms

• Record in logbook complete incident report form

• Notify supervisor so they can update 311

How to make sure your visitors have a positive experience?

• Ensure everything is safe doing the opening checklist for pics

• Set up equipment appropriately ensure all equipment is in working order

• Using high five PCHD

• Mastery

• Caring adult

• Friends 

• Play

• Participation

• Doing check ups with patrons and inform that if they have questions or concerns to not hesitate to reach out