Edited by Matthew Martell and E. Anne Macdonald.
Authors: Lawrence J. Gitman et al.
OpenStax "Introduction to Business," published September 19, 2018.
Available online under Creative Commons Attribution License.
Microeconomics: Concepts of demand, supply, and pricing.
Market Structure: Types of market structures (four types).
Retail Operations: Various retail types.
Pricing Strategies: Different strategies and emerging trends.
Ethics: Influence of personal philosophies on ethics in business.
Corporate Social Responsibility (CSR): Encouraging ethical behavior and meeting social responsibilities.
Trends in Ethics: Current trends in ethics and CSR.
Demand: The quantity of goods/services consumers are willing to buy at various prices.
Example: At $100, demand for snowboard jackets is 600 units.
Demand Curve: Downward slope indicates inverse relationship between price and demand.
Supply: The quantity of goods/services suppliers are willing to produce at various prices.
Example: At $100, supply of snowboard jackets is 800 units.
Supply Curve: Upward slope reveals that higher prices increase quantity supplied.
Equilibrium: Where quantity demanded equals quantity supplied. Example: Equilibrium price at $80 for 700 jackets.
Surplus and Shortage: Changes in prices lead to adjustments in demand/supply.
Perfect Competition: Many firms, similar products, easy entry/exit.
Pure Monopoly: Single seller controls all market sales.
Monopolistic Competition: Many firms, close substitutes, product differentiation.
Oligopoly: A few firms dominate.
Characteristics, Ability to Control Price, Barriers to Entry, Product Differentiation.
Price Skimming: High initial price, decreased over time.
Penetration Pricing: Low initial price aimed at high volume sales.
Leader Pricing: Below-cost pricing of select items to draw customers.
Bundling: Grouping related products to enhance appeal.
Psychological Pricing: Odd/even pricing to influence perception.
Prestige Pricing: High prices to denote quality.
CSR: Obligations beyond profit, including ethical and philanthropic duties.
Responsibilities to Stakeholders: Employees, customers, communities, investors.
Examples: Starbucks’ FoodShare program, Salesforce volunteer initiatives.
Strategic corporate philanthropy linked to business objectives.
Evolving social contract between employers and employees.
Emphasis on global ethics when operating internationally.
Demand and supply dynamics determine pricing and market equilibrium.
Understanding market structures aids in recognizing competitive landscapes.
Retail operations vary widely but can be categorized as in-store or nonstore.
Pricing strategies must align with perceived value and market conditions.
Ethics and CSR are integral to business operations and stakeholder relationships.