Chapter Ten: Helping Others
Prosocial Behaviors: Actions intended to benefit others
Evolutionary perspectives emphasize not the survival of the fittest individuals but the survival of the individuals’ genes
The behavior can eventually become part of the common inheritance of the species
Kin Selection: The tendency to help genetic relatives
Could become an innate characteristic of humans
Preferential helping of genetic relatives should be strongest when the biological stakes are particularly high
Lower-risk helping scenario: participants rated themselves as likely to help a friend as a sibling
Higher-risk scenarios: participants were significantly more willing to help a sibling than a friend
Under high-risk scenarios, genetic relatedness became more important in decisions about helping
Reciprocal Altruism: Helping someone else can be in your best interests because it increases the likelihood that you will be helped in return
Individuals who engage in reciprocal altruism should survive and reproduce more than individuals who don’t
Learning to cooperate can be rewarding for both parties
Indirect Reciprocity: An individual who has helped someone becomes more likely to be helped by someone else
Individuals in the group are rewarded by others for being helpful and punished for being selfish
Empathy: Understanding or vicariously experiencing another individual’s perspective and feeling sympathy and compassion for that individual
Perspective Taking: Using the power of imagination to try to see the world through someone else’s eyes
Empathic Concern: Involves other-oriented feelings
Seeing someone else experience positive or negative emotion triggers in an empathic perceiver’s brain activation of neural structures associate with the actual experience of that emotion
This activation predicts individuals’ tendencies to actually engage in everyday helping behavior
Oxytocin is implicated in empathy and prosocial behaviors
The importance of caring for offspring may have played a critical role in the evolution of empathy
Helping often feels good
Improvements in mental and physical health
Engaging in altruistic behavior, even though it costs the self, activates areas of the brain associated with receiving actual material rewards
Negative state relief model: People who are feeling bad are inclined to help others in order to improve their mood
Even when the costs of helping are high enough that it doesn’t feel good immediately, it can pay off in the long run
Courageous Resistance: Thoughtful helping in the face of potentially enormous costs
When the help involves constant and exhausting demands, the effects on helpers’ physical and mental health can be quite negative
Most people often seem to conduct a cost-benefit analysis before deciding whether or not to help
Good Samaritan laws
Encourage bystanders to intervene in emergencies by offering them legal protection
Increase the costs of failing to help
Egoistic: Motivated by selfish concerns
Altruistic: Motivated by the desire to increase another’s welfare
If you perceive someone in need and imagine how that person feels, you are likely to experience other-oriented feelings of empathic concern, which in turn produce the altruistic motive to reduce the other person’s distress
It’s when your focus is on the other person that true altruism is possible
Empathy-Altruism Hypothesis: The proposition that empathic concern for a person in need produces an altruistic motive for helping
When a person’s motive is altruistic, help will be given regardless of the ease of escape
Too much empathy can be overwhelming if it’s not properly controlled
People tend to engage in more long-term helping behavior due to multiple motives
Both other-focused motivation and self-focused motivation predicted volunteerism
People remained active volunteers longer if they’d initially endorsed self-oriented motives, rather than other-oriented motives
Purely altruistic motives may not keep individuals motivated long enough to withstand the personal costs associated with some kinds of prolonged helping
Our default inclination may prime us to be helpful, and only if we have time might we reconsider this in light of the potential costs
When participants had to act really fast, they were more likely to cooperate with or help others than if they had time to think about the costs and benefits of their actions
The effect whereby the presence of others exhibits helping
Presence of others can sometimes be distracting and divert attention away from noticing a victim’s plight
Stimulus Overload: People may become so used to seeing people lying or sidewalks or hearing screams that they begin to tune them out
People must interpret the meaning of what they notice
The more ambiguous the situation is, the less likely it is that bystanders will intervene
Pluralistic Ignorance: As everyone looks at everyone else for clues about how to behave, the entire group may be paralyzed by indecision
The person needing help is the victim
Each bystander thinks that other people aren’t acting bc they somehow know there isn’t an emergency
Everyone is confused and hesitant, but taking cues from each other’s inaction, each observer concludes that help is not required
Diffusion of Responsibility: The belief that others will or should intervene
Cannot occur if an individual believes that only they are aware of the victim’s needs
The presence of others can even be imaginary and still produce some diffusion of responsibility
Obstacles:
Feeling a lack of competence in knowing how to help
Worrying that the potential costs of helping may be too great to justify taking the risk
The presence of other witnesses
Audience Inhibition: When observers don’t act in an emergency because they fear making a bad impression on other observers
The virtual presence of others reduced the likelihood that any one individual would intervene
Groups in which the members know or feel connected to each other are usually more helpful than groups of strangers
When effective helping would require multiple helpers, the presence of others can sometimes lead to more helping
The potential costs and benefits of helping would favor multiple helpers acting together
When people think they’ll be scorned by others for failing to help, the presence of an audience increases their helpful actions
Diffusion of responsibility can be defeated by a person’s role
A group leader is more likely than other group members to act in an emergency
Some occupational roles increase the likelihood of intervention
Nurses, teachers, etc.
Teaching participants about the research makes them less vulnerable to these effects
Make it very clear that you need help
Single out particular individuals for help
When we are in a hurry or have a lot on our minds, we may be so preoccupied that we
Fail to notice others who need help
Become less likely to accept responsibility for helping someone
Decide that the costs of helping are too high because of the precious time that will be lost
Weather
People answered more questions on sunny days than on cloudy ones
On sunny days restaurant customers gave more generous tips
Weather affects mood - sunny day cheers us up
Smell
Pleasant scents put people in a good mood
People approached in a pleasant-smelling location were much more likely to help than people approached in a neutral-smelling location
People were in a better mood when they were in the pleasant-smelling environments
Under many circumstances, negative feelings can elicit positive behavior toward others
People know that helping makes them feel good
Although negative moods can often boost helping, it’s not as strong and consistent a relationship as that between good moods and helping
Important variable: whether ppl accept responsibility for their bad feeling
If we feel guilty for something bad we caused to happen, we’re more likely to act prosocially
Participants who had played the prosocial game were more likely to help their partner by assigning easy puzzles than were the participants who’d played the violent or neutral game
Playing prosocial games at one point in time predicted increases several months or even two years later in empathy and in prosocial behavior
Prosocial television can also have positive impact
Observing helpful models increases helping in a variety of situations
Seeing models of selfish, greedy behavior can promote selfish, greedy behavior in turn
Why do people who exemplify helping inspire us to help?
They provide an example of behavior for us to imitate directly
When they’re rewarded for their helpful behavior, people who model helping behavior teach us that helping is values and regarding, which strengthens our own inclination to be helpful
The behavior of these models makes us think about and become more aware of the standards of conduct in our society
Parents’ prosocial attitudes and tendencies have an influence on their children’s corresponding attitudes and tendencies
Peer pressure and social influence
ex: encouraging people to match others’ contributions, making public lists of who’s contributed, pay it forward, publicly naming their friends (ALS challenge)
Reluctant Altruism: Altruistic kinds of behavior that result from pressure from peers or other sources of direct social influence
Some people tend to be more helpful than others across multiple situations and over time
Variation in helpfulness appears to be partly based on genetics
There may be a heritable component to helpfulness
People who tend to be very agreeable and relatively humble are more likely to be helpful
Children and adults who exhibit internalized and advanced levels of moral reasoning tend to behave more altruistically than others
Adhering to moral standards
Taking into account the needs of others when making decisions about courses of action
Being able to take the perspective of others and experience empathy is clearly associated with helping and other prosocial behaviors in children and adults
Empathy was associated with brain activation in individuals corresponding to the emotional experiences they saw other people were expressing in photos
This activation predicted the individuals’ degree of everyday helping behavior
Empathy can be developed and taught
The role of religion in promoting prosocial behavior is rather mixed
Buddhism is especially strong in emphasizing compassion and tolerance for contradiction, and these qualities encourage prosocial behavior
World Change Orientation: Motivator when people desire to make the world a better place
Self-Transcendence: A value that emphasizes care for the welfare of other others, whether close or distant, and disengagement from selfish concerns
Collectivism is not a predictor of helping
Collectivists may be more likely to help in-group members and less likely to help out-group members or to help in more abstract situations
People from the more individualistic states tended to exhibit greater charitable giving and volunteering than people from the more collectivistic states
When helping involves a more abstract kind of giving, individualism may be associated with greater helping
Lower social class predicted more prosocial behavior
Attractiveness
Attractive people are more likely to be offered help and cooperation across a number of different settings
People who seem particularly nice, sociable, or happy, are more likely to receive help
People help attractive others in the hope of establishing some kind of relationship with an attractive person
Attractive people receive more help even when the helper does it anonymously
If a person thinks that someone in need can be blamed for their situation, they’re less likely to help
People are usually more helpful to those they know and care about than to strangers or superficial acquaintances
The type of relationship people are in with each other can affect norms about helping
Exchange Relationship: People give help with the expectation of receiving comparable benefits in return
Communal Relationship: People feel responsibility for each other’s needs and are more likely to help, and are less likely to be concerned with keeping track of rewards and costs, than people in an exchange relationship are
We are more likely to help others who are similar to us
Empathy Gap: People consistently show greater empathy for the needs and suffering of in-group members than out-group members
People who experience identity fusion with a group are more likely to help group members
Identity Fusion: A strong sense of “oneness” and shared identity with a group and its individual members
In-group biases in helping can be reduced significantly if the members of the different groups can perceive themselves as members of a common group
No consistent overall relationship between racial similarity and helping
In emergency situations, men are more helpful than women and women receive more help than men
Men also may be more likely to help in dramatic ways when they feel in competition with another man
Women are more likely to provide support for their friends and loved ones
Overall, there doesn’t seem to be a general and consistent gender difference in who is more likely to help others
Men ask for help less frequently than do women
Social Norms: General rules of conduct established by society
Norm of Reciprocity: If someone has helped us, we should help them in return
Norm of Equity: When people are in a situation in which they feel over-benefited, they should help those who are under-benefited
A person is over-benefited when: they received more benefits than they earned
A person is under-benefited when: they receive fewer benefits than they earned
Norm of Social Responsibility: People should help those who need assistance
Norms of justice or fairness emphasize that people should help those who deserve their assistance rather than simply because they need help
Perceptions of how much the person in need contributes to society might affect the helping decisions of collectivists more than individualists
Implicit Social Support: Support that comes from just thinking about close others but that doesn’t involve actually seeking or receiving their help in coping with stressful events
Helping requires the recognition of individual human beings with whom we can have a meaningful connection
Prosocial Behaviors: Actions intended to benefit others
Evolutionary perspectives emphasize not the survival of the fittest individuals but the survival of the individuals’ genes
The behavior can eventually become part of the common inheritance of the species
Kin Selection: The tendency to help genetic relatives
Could become an innate characteristic of humans
Preferential helping of genetic relatives should be strongest when the biological stakes are particularly high
Lower-risk helping scenario: participants rated themselves as likely to help a friend as a sibling
Higher-risk scenarios: participants were significantly more willing to help a sibling than a friend
Under high-risk scenarios, genetic relatedness became more important in decisions about helping
Reciprocal Altruism: Helping someone else can be in your best interests because it increases the likelihood that you will be helped in return
Individuals who engage in reciprocal altruism should survive and reproduce more than individuals who don’t
Learning to cooperate can be rewarding for both parties
Indirect Reciprocity: An individual who has helped someone becomes more likely to be helped by someone else
Individuals in the group are rewarded by others for being helpful and punished for being selfish
Empathy: Understanding or vicariously experiencing another individual’s perspective and feeling sympathy and compassion for that individual
Perspective Taking: Using the power of imagination to try to see the world through someone else’s eyes
Empathic Concern: Involves other-oriented feelings
Seeing someone else experience positive or negative emotion triggers in an empathic perceiver’s brain activation of neural structures associate with the actual experience of that emotion
This activation predicts individuals’ tendencies to actually engage in everyday helping behavior
Oxytocin is implicated in empathy and prosocial behaviors
The importance of caring for offspring may have played a critical role in the evolution of empathy
Helping often feels good
Improvements in mental and physical health
Engaging in altruistic behavior, even though it costs the self, activates areas of the brain associated with receiving actual material rewards
Negative state relief model: People who are feeling bad are inclined to help others in order to improve their mood
Even when the costs of helping are high enough that it doesn’t feel good immediately, it can pay off in the long run
Courageous Resistance: Thoughtful helping in the face of potentially enormous costs
When the help involves constant and exhausting demands, the effects on helpers’ physical and mental health can be quite negative
Most people often seem to conduct a cost-benefit analysis before deciding whether or not to help
Good Samaritan laws
Encourage bystanders to intervene in emergencies by offering them legal protection
Increase the costs of failing to help
Egoistic: Motivated by selfish concerns
Altruistic: Motivated by the desire to increase another’s welfare
If you perceive someone in need and imagine how that person feels, you are likely to experience other-oriented feelings of empathic concern, which in turn produce the altruistic motive to reduce the other person’s distress
It’s when your focus is on the other person that true altruism is possible
Empathy-Altruism Hypothesis: The proposition that empathic concern for a person in need produces an altruistic motive for helping
When a person’s motive is altruistic, help will be given regardless of the ease of escape
Too much empathy can be overwhelming if it’s not properly controlled
People tend to engage in more long-term helping behavior due to multiple motives
Both other-focused motivation and self-focused motivation predicted volunteerism
People remained active volunteers longer if they’d initially endorsed self-oriented motives, rather than other-oriented motives
Purely altruistic motives may not keep individuals motivated long enough to withstand the personal costs associated with some kinds of prolonged helping
Our default inclination may prime us to be helpful, and only if we have time might we reconsider this in light of the potential costs
When participants had to act really fast, they were more likely to cooperate with or help others than if they had time to think about the costs and benefits of their actions
The effect whereby the presence of others exhibits helping
Presence of others can sometimes be distracting and divert attention away from noticing a victim’s plight
Stimulus Overload: People may become so used to seeing people lying or sidewalks or hearing screams that they begin to tune them out
People must interpret the meaning of what they notice
The more ambiguous the situation is, the less likely it is that bystanders will intervene
Pluralistic Ignorance: As everyone looks at everyone else for clues about how to behave, the entire group may be paralyzed by indecision
The person needing help is the victim
Each bystander thinks that other people aren’t acting bc they somehow know there isn’t an emergency
Everyone is confused and hesitant, but taking cues from each other’s inaction, each observer concludes that help is not required
Diffusion of Responsibility: The belief that others will or should intervene
Cannot occur if an individual believes that only they are aware of the victim’s needs
The presence of others can even be imaginary and still produce some diffusion of responsibility
Obstacles:
Feeling a lack of competence in knowing how to help
Worrying that the potential costs of helping may be too great to justify taking the risk
The presence of other witnesses
Audience Inhibition: When observers don’t act in an emergency because they fear making a bad impression on other observers
The virtual presence of others reduced the likelihood that any one individual would intervene
Groups in which the members know or feel connected to each other are usually more helpful than groups of strangers
When effective helping would require multiple helpers, the presence of others can sometimes lead to more helping
The potential costs and benefits of helping would favor multiple helpers acting together
When people think they’ll be scorned by others for failing to help, the presence of an audience increases their helpful actions
Diffusion of responsibility can be defeated by a person’s role
A group leader is more likely than other group members to act in an emergency
Some occupational roles increase the likelihood of intervention
Nurses, teachers, etc.
Teaching participants about the research makes them less vulnerable to these effects
Make it very clear that you need help
Single out particular individuals for help
When we are in a hurry or have a lot on our minds, we may be so preoccupied that we
Fail to notice others who need help
Become less likely to accept responsibility for helping someone
Decide that the costs of helping are too high because of the precious time that will be lost
Weather
People answered more questions on sunny days than on cloudy ones
On sunny days restaurant customers gave more generous tips
Weather affects mood - sunny day cheers us up
Smell
Pleasant scents put people in a good mood
People approached in a pleasant-smelling location were much more likely to help than people approached in a neutral-smelling location
People were in a better mood when they were in the pleasant-smelling environments
Under many circumstances, negative feelings can elicit positive behavior toward others
People know that helping makes them feel good
Although negative moods can often boost helping, it’s not as strong and consistent a relationship as that between good moods and helping
Important variable: whether ppl accept responsibility for their bad feeling
If we feel guilty for something bad we caused to happen, we’re more likely to act prosocially
Participants who had played the prosocial game were more likely to help their partner by assigning easy puzzles than were the participants who’d played the violent or neutral game
Playing prosocial games at one point in time predicted increases several months or even two years later in empathy and in prosocial behavior
Prosocial television can also have positive impact
Observing helpful models increases helping in a variety of situations
Seeing models of selfish, greedy behavior can promote selfish, greedy behavior in turn
Why do people who exemplify helping inspire us to help?
They provide an example of behavior for us to imitate directly
When they’re rewarded for their helpful behavior, people who model helping behavior teach us that helping is values and regarding, which strengthens our own inclination to be helpful
The behavior of these models makes us think about and become more aware of the standards of conduct in our society
Parents’ prosocial attitudes and tendencies have an influence on their children’s corresponding attitudes and tendencies
Peer pressure and social influence
ex: encouraging people to match others’ contributions, making public lists of who’s contributed, pay it forward, publicly naming their friends (ALS challenge)
Reluctant Altruism: Altruistic kinds of behavior that result from pressure from peers or other sources of direct social influence
Some people tend to be more helpful than others across multiple situations and over time
Variation in helpfulness appears to be partly based on genetics
There may be a heritable component to helpfulness
People who tend to be very agreeable and relatively humble are more likely to be helpful
Children and adults who exhibit internalized and advanced levels of moral reasoning tend to behave more altruistically than others
Adhering to moral standards
Taking into account the needs of others when making decisions about courses of action
Being able to take the perspective of others and experience empathy is clearly associated with helping and other prosocial behaviors in children and adults
Empathy was associated with brain activation in individuals corresponding to the emotional experiences they saw other people were expressing in photos
This activation predicted the individuals’ degree of everyday helping behavior
Empathy can be developed and taught
The role of religion in promoting prosocial behavior is rather mixed
Buddhism is especially strong in emphasizing compassion and tolerance for contradiction, and these qualities encourage prosocial behavior
World Change Orientation: Motivator when people desire to make the world a better place
Self-Transcendence: A value that emphasizes care for the welfare of other others, whether close or distant, and disengagement from selfish concerns
Collectivism is not a predictor of helping
Collectivists may be more likely to help in-group members and less likely to help out-group members or to help in more abstract situations
People from the more individualistic states tended to exhibit greater charitable giving and volunteering than people from the more collectivistic states
When helping involves a more abstract kind of giving, individualism may be associated with greater helping
Lower social class predicted more prosocial behavior
Attractiveness
Attractive people are more likely to be offered help and cooperation across a number of different settings
People who seem particularly nice, sociable, or happy, are more likely to receive help
People help attractive others in the hope of establishing some kind of relationship with an attractive person
Attractive people receive more help even when the helper does it anonymously
If a person thinks that someone in need can be blamed for their situation, they’re less likely to help
People are usually more helpful to those they know and care about than to strangers or superficial acquaintances
The type of relationship people are in with each other can affect norms about helping
Exchange Relationship: People give help with the expectation of receiving comparable benefits in return
Communal Relationship: People feel responsibility for each other’s needs and are more likely to help, and are less likely to be concerned with keeping track of rewards and costs, than people in an exchange relationship are
We are more likely to help others who are similar to us
Empathy Gap: People consistently show greater empathy for the needs and suffering of in-group members than out-group members
People who experience identity fusion with a group are more likely to help group members
Identity Fusion: A strong sense of “oneness” and shared identity with a group and its individual members
In-group biases in helping can be reduced significantly if the members of the different groups can perceive themselves as members of a common group
No consistent overall relationship between racial similarity and helping
In emergency situations, men are more helpful than women and women receive more help than men
Men also may be more likely to help in dramatic ways when they feel in competition with another man
Women are more likely to provide support for their friends and loved ones
Overall, there doesn’t seem to be a general and consistent gender difference in who is more likely to help others
Men ask for help less frequently than do women
Social Norms: General rules of conduct established by society
Norm of Reciprocity: If someone has helped us, we should help them in return
Norm of Equity: When people are in a situation in which they feel over-benefited, they should help those who are under-benefited
A person is over-benefited when: they received more benefits than they earned
A person is under-benefited when: they receive fewer benefits than they earned
Norm of Social Responsibility: People should help those who need assistance
Norms of justice or fairness emphasize that people should help those who deserve their assistance rather than simply because they need help
Perceptions of how much the person in need contributes to society might affect the helping decisions of collectivists more than individualists
Implicit Social Support: Support that comes from just thinking about close others but that doesn’t involve actually seeking or receiving their help in coping with stressful events
Helping requires the recognition of individual human beings with whom we can have a meaningful connection