Information Systems Management Notes

Functions and Organization of the IS Department

• MIS integrates hardware, software, data, procedures, and people to process and produce useful information.

• Supports various functional areas like operations, SCM, finance, HR, engineering, and sales/marketing.

• Strategic alignment between corporate, business unit, and IT/IS strategies is crucial.

Strategic IS Planning

• Defines how to use and manage IS/IT resources to meet strategic goals.

• Alignment of IS with organizational strategy.

• Development/enforcement of standards and policies.

IT Management Focus

• Focuses on qualifiers (cost, efficiency, agility), improvements (operations, effectiveness, innovation), and competitive advantages.

IS Department Organization

• Establishes standards and data management practices.

• Manages computing infrastructure and new IS development.

• Handles outsourced systems and corporate security.

IS Operations

• Includes network management, computer center management, data warehouse management, and user support.

IS Development

• Manages new application development, maintains legacy systems, and adapts systems to changing requirements.

Outsourcing Information Systems

• Advantages: Obtain expertise, reduce costs, cap financial exposure, improve quality.

• Disadvantages: Loss of control, mismatched priorities, high long-term costs, no easy exit.

• Alternatives: IaaS, HaaS, PaaS, SaaS.

User Rights and Responsibilities

• Rights: Hardware/software to perform job, reliable network, secure environment, contribute to system features, prompt attention to problems.

• Responsibilities: Learn basic computer skills, follow security procedures, protect passwords, adhere to computer-use policies, install authorized programs, apply software patches.

202X Trends

• Green Computing, Mobile Computing, Quantum Computing, Artificial Intelligence, Machine Learning, Block Chain.