Overview of T-Level Technical Qualification in Management and Administration (Level 3)
Focus on Project and Change Management
By the end of this session, learners should be able to:
Discuss the use of project management approaches in organisations.
Explain the approaches of different types of methodologies.
Discuss the types of projects that would use a project management approach.
Explain the importance of using a suitable project management approach for different types of projects.
Explain the potential consequences of not following a project management approach.
Project Management (PM) is defined as the process of initiating, planning, and utilising all resources to achieve a specific, time-constrained goal successfully.
Key PM processes include:
Initiating the project.
Setting deliverables.
Scoping the project.
Creating an implementation plan.
Managing resources.
Risk management.
Monitoring and reporting.
Each project is defined by its specific purpose, having distinct start and end dates.
PM is crucial because it involves investments of time, money, and materials. Proper management is essential to avoid failures.
Key reasons why PM is important include:
Provides direction and leadership.
Ensures effective communication.
Plans budgets and contingencies.
Defines a blueprint to meet milestones.
Aligns actions and deliverables of the team.
Maintains project schedules.
Reduces project delivery risk.
Captures lessons learned for future projects.
The project life cycle is divided into four phases:
Initiation: Sets goals, scope, and risks.
Planning: Involves budgeting, resources, and timeline.
Implementation: Encompasses actions, team dynamics, and timelines.
Completion: Involves tracking, hand-over, and analysis.
Various PM methodologies provide tried and tested approaches, often tailored to an organisation's preferences.
The initiation phase involves feasibility testing of the project, with discussions among stakeholders about the plans and objectives before a decision is made to proceed.
Key activities in this phase:
Identify deliverables and project goals.
Assess priorities and constraints.
Define project scope (what is included and excluded).
Evaluate risks, including resources, budget, and time.
Present project proposal documents to clients.
The planning phase begins once the project proposal is approved. Key elements involve:
Creating a high-level project blueprint with milestones.
Developing a detailed task plan for each milestone.
Identifying responsible team members.
Including all necessary resources and information.
The planning process is ongoing, requiring adjustments as needed based on project developments.
During the implementation phase, the project team begins executing the required work.
Core activities include:
Setting up tasks and managing team members.
Tracking task completion status.
Monitoring the critical path to avoid bottlenecks.
Regular communication of project progress with clients.
Upon ensuring client satisfaction, the project enters the completion phase.
Important actions include:
Analyzing project performance against objectives.
Documenting lessons learned for future reference.
Handing over final project deliverables to clients.
Releasing team members and resources.
Project managers often prefer a specific methodology that suits their needs. Common methodologies include:
Agile
SCRUM
PRINCE2
Six Sigma
Regardless of the chosen methodology, the goal is to complete the project effectively, within time and budget constraints.
Agile project management emphasizes continuous improvement and responsiveness throughout the project lifecycle.
Key values of the Agile manifesto:
Valuing individuals and interactions over strict processes.
Favoring working products over detailed documentation.
Prioritizing customer collaboration over contract negotiation.
Welcoming change, even late in development.
The Agile manifesto comprises twelve guiding principles for effective project management, including:
Customer satisfaction through early delivery.
Welcome changes to enhance competitiveness.
Frequent delivery of working products for customer feedback.
Daily collaboration between clients and developers.
Agile divides projects into increments, with each increment representing a development cycle called an iteration. Key features:
Iterations of 1–4 weeks, non-changeable.
Results presented to clients at the end of each iteration.
Focus on collaborative development rather than surprise reveals.
Advantages:
Faster delivery of products.
Resource-efficient and up-to-date task allocations.
Rapid adaptation to change and quick issue resolution.
Disadvantages:
Challenges in progress measurement.
Potential neglect of documentation.
Continuous change complicates budgeting.
SCRUM is a framework for managing complex projects through adaptive processes focused on team collaboration.
Key SCRUM theories include:
Knowledge gained from experience.
Lean thinking to minimize waste.
Focus on essential project elements.
The SCRUM framework revolves around a process called the Sprint, encompassing four main elements:
Sprint planning
Daily SCRUMs
Sprint review meetings
Sprint retrospectives
Sprints typically last 1–4 weeks, maintaining consistency across project phases.
Important roles in a SCRUM team include:
Scrum Master: Facilitates communication and processes.
Product Owner: Responsible for prioritizing tasks and overseeing the product backlog.
Developers: Skilled individuals who handle project tasks effectively.
SCRUM offers several advantages and disadvantages:
Advantages: Flexibility for varying project outcomes, creative collaboration, cost-effectiveness with small teams.
Disadvantages: Requires thorough training, can be challenging to implement on larger projects, and may need cultural adjustments within the organisation.
PRINCE (PRojects IN Controlled Environments) is a globally recognized process-based methodology for project management.
Features include:
Stage-based approach for managing projects of all sizes.
Flexibility and integration with other methodologies like Agile.
PRINCE2 was developed in the UK for government projects and adapted for broader industry use. Its principles include:
Continuous justification for project viability
Regular lesson reviews
Defined roles and responsibilities
Stage-based planning and monitoring.
Roles in PRINCE2 include:
Project Board: Composed of the paying client, senior user, and senior supplier.
Project Manager: Responsible for budget, planning, and project delivery.
Project Team: Executes project tasks, reporting on progress.
Six Sigma serves as both a quality improvement tool and a project management methodology, focusing on process efficiency.
Initial questions for project assessment include potential efficiency gains and operational changes.
The DMAIC subprocess is for refining existing processes:
Define, Measure, Analyze, Improve, and Control.
Applicable to operations aimed at improving efficiency in processes.
The DMADV subprocess caters to new processes or product developments:
Define, Measure, Analyze, Design, and Verify.
Ideal for projects focused on creating new offerings or services.
Six Sigma's advantages and disadvantages include:
Advantages: Maximizes customer satisfaction, proven success in metrics, and focuses on process improvement.
Disadvantages: Can be rigid, resource-intensive, and may stifle creativity.
Project management can be classified for identifying suitable methodologies:
Examples include community projects, public infrastructure, IT projects, and manufacturing.
Successful project management aims to deliver projects efficiently.
Consequences of poor management include:
Increased costs, missed milestones, and potential damage to organisational reputation.
Overview of the discussed project management approaches and methodologies, along with their importance and consequences of non-implementation.
Encouragement for questions regarding the content covered in the session.
8715_300_uko6_ppt_8
Overview of T-Level Technical Qualification in Management and Administration (Level 3)
Focus on Project and Change Management
By the end of this session, learners should be able to:
Discuss the use of project management approaches in organisations.
Explain the approaches of different types of methodologies.
Discuss the types of projects that would use a project management approach.
Explain the importance of using a suitable project management approach for different types of projects.
Explain the potential consequences of not following a project management approach.
Project Management (PM) is defined as the process of initiating, planning, and utilising all resources to achieve a specific, time-constrained goal successfully.
Key PM processes include:
Initiating the project.
Setting deliverables.
Scoping the project.
Creating an implementation plan.
Managing resources.
Risk management.
Monitoring and reporting.
Each project is defined by its specific purpose, having distinct start and end dates.
PM is crucial because it involves investments of time, money, and materials. Proper management is essential to avoid failures.
Key reasons why PM is important include:
Provides direction and leadership.
Ensures effective communication.
Plans budgets and contingencies.
Defines a blueprint to meet milestones.
Aligns actions and deliverables of the team.
Maintains project schedules.
Reduces project delivery risk.
Captures lessons learned for future projects.
The project life cycle is divided into four phases:
Initiation: Sets goals, scope, and risks.
Planning: Involves budgeting, resources, and timeline.
Implementation: Encompasses actions, team dynamics, and timelines.
Completion: Involves tracking, hand-over, and analysis.
Various PM methodologies provide tried and tested approaches, often tailored to an organisation's preferences.
The initiation phase involves feasibility testing of the project, with discussions among stakeholders about the plans and objectives before a decision is made to proceed.
Key activities in this phase:
Identify deliverables and project goals.
Assess priorities and constraints.
Define project scope (what is included and excluded).
Evaluate risks, including resources, budget, and time.
Present project proposal documents to clients.
The planning phase begins once the project proposal is approved. Key elements involve:
Creating a high-level project blueprint with milestones.
Developing a detailed task plan for each milestone.
Identifying responsible team members.
Including all necessary resources and information.
The planning process is ongoing, requiring adjustments as needed based on project developments.
During the implementation phase, the project team begins executing the required work.
Core activities include:
Setting up tasks and managing team members.
Tracking task completion status.
Monitoring the critical path to avoid bottlenecks.
Regular communication of project progress with clients.
Upon ensuring client satisfaction, the project enters the completion phase.
Important actions include:
Analyzing project performance against objectives.
Documenting lessons learned for future reference.
Handing over final project deliverables to clients.
Releasing team members and resources.
Project managers often prefer a specific methodology that suits their needs. Common methodologies include:
Agile
SCRUM
PRINCE2
Six Sigma
Regardless of the chosen methodology, the goal is to complete the project effectively, within time and budget constraints.
Agile project management emphasizes continuous improvement and responsiveness throughout the project lifecycle.
Key values of the Agile manifesto:
Valuing individuals and interactions over strict processes.
Favoring working products over detailed documentation.
Prioritizing customer collaboration over contract negotiation.
Welcoming change, even late in development.
The Agile manifesto comprises twelve guiding principles for effective project management, including:
Customer satisfaction through early delivery.
Welcome changes to enhance competitiveness.
Frequent delivery of working products for customer feedback.
Daily collaboration between clients and developers.
Agile divides projects into increments, with each increment representing a development cycle called an iteration. Key features:
Iterations of 1–4 weeks, non-changeable.
Results presented to clients at the end of each iteration.
Focus on collaborative development rather than surprise reveals.
Advantages:
Faster delivery of products.
Resource-efficient and up-to-date task allocations.
Rapid adaptation to change and quick issue resolution.
Disadvantages:
Challenges in progress measurement.
Potential neglect of documentation.
Continuous change complicates budgeting.
SCRUM is a framework for managing complex projects through adaptive processes focused on team collaboration.
Key SCRUM theories include:
Knowledge gained from experience.
Lean thinking to minimize waste.
Focus on essential project elements.
The SCRUM framework revolves around a process called the Sprint, encompassing four main elements:
Sprint planning
Daily SCRUMs
Sprint review meetings
Sprint retrospectives
Sprints typically last 1–4 weeks, maintaining consistency across project phases.
Important roles in a SCRUM team include:
Scrum Master: Facilitates communication and processes.
Product Owner: Responsible for prioritizing tasks and overseeing the product backlog.
Developers: Skilled individuals who handle project tasks effectively.
SCRUM offers several advantages and disadvantages:
Advantages: Flexibility for varying project outcomes, creative collaboration, cost-effectiveness with small teams.
Disadvantages: Requires thorough training, can be challenging to implement on larger projects, and may need cultural adjustments within the organisation.
PRINCE (PRojects IN Controlled Environments) is a globally recognized process-based methodology for project management.
Features include:
Stage-based approach for managing projects of all sizes.
Flexibility and integration with other methodologies like Agile.
PRINCE2 was developed in the UK for government projects and adapted for broader industry use. Its principles include:
Continuous justification for project viability
Regular lesson reviews
Defined roles and responsibilities
Stage-based planning and monitoring.
Roles in PRINCE2 include:
Project Board: Composed of the paying client, senior user, and senior supplier.
Project Manager: Responsible for budget, planning, and project delivery.
Project Team: Executes project tasks, reporting on progress.
Six Sigma serves as both a quality improvement tool and a project management methodology, focusing on process efficiency.
Initial questions for project assessment include potential efficiency gains and operational changes.
The DMAIC subprocess is for refining existing processes:
Define, Measure, Analyze, Improve, and Control.
Applicable to operations aimed at improving efficiency in processes.
The DMADV subprocess caters to new processes or product developments:
Define, Measure, Analyze, Design, and Verify.
Ideal for projects focused on creating new offerings or services.
Six Sigma's advantages and disadvantages include:
Advantages: Maximizes customer satisfaction, proven success in metrics, and focuses on process improvement.
Disadvantages: Can be rigid, resource-intensive, and may stifle creativity.
Project management can be classified for identifying suitable methodologies:
Examples include community projects, public infrastructure, IT projects, and manufacturing.
Successful project management aims to deliver projects efficiently.
Consequences of poor management include:
Increased costs, missed milestones, and potential damage to organisational reputation.
Overview of the discussed project management approaches and methodologies, along with their importance and consequences of non-implementation.
Encouragement for questions regarding the content covered in the session.