EXTRA LESSONS BUSINESS
Added value - different between the selling price of a product and count of the raw materials used to make it
Increasing in the difference between the cost of purchasing bought materials and the price and the goods are sold
To add extra features to a product and the customer is willing to pay more after the value has be added
WAY OF ADDED VALUE
Creating a brand( brands represent quality and some times status )
Consumers are willing to pay more for products which have a strong brand attted to it for example why does of Nike selling better then it puma ) because of its brand image. The difference is not that much
Advertisements - through advertising the business can create a strong brand loyalty ( have relationships with our customers) if you create good loyalty you can charge more for good and services
Providing customized services - business providing better personalized services to there consumers add more value. Consumers are willing to pay more customized services
Provide additional features - a product or service with additional features or functionality can make the consumers pay extra. This very often seen in a car model. For example Toyota has 12 version of its innovation models the basic engine and built is the same but the price increases as additional features are added
Offering convenience- consumer love convenience if you get a product or service without much effort then you might pay a premium for it ( free home delivery of weekly groceries )
THE BENEFITS TO A BUSINESS OF ADDED VALUE
the business can charge more to its customers this leads to more profitability for the business in the long run
Through adde value the business can differentiate its self from its competitors. But added more value to the good and services a business can stand out among its competitors as product provideimg premium quality
A business can sever the cost of advertising and other promotional activities once it had created a prespertion of high quality and and brand loyalty among its customers. That added value helps cost cutting in the long run
BUSINESS ENVIRONMENT
the business is ever changing so it’s flexible to always change
The internal external environment
Internal environment
the operating environment of the business
Elemels Of internet environment ( they are controllable )
1 . Includes Same organization structure
Leadership and ,management style
Organizational resources
Vision ( how does the looks like ok )
Mission
Organization culture ( looking at there believe )
External environment
Market and micro environment
Challenges for this environment are not easy to control. And the environment is dynamic.. it’s elements keep on changing
ELEMENTS
physical environment
Global or international environment
Political environment
Economic environment
Business environment is ever changing which is dynamic and the businesses mush adaptive to the challenges and formulate strategies to copy with this challenges
WHAT A BUSINESS NEEDS TO SUCCEED
1 . Labour is skilled or unskilled temporarily or permanent workers
2 the business land required the side of builds renewable and non renewable goods resources to produce goods
Capital the business needs money factors and machinery
You need customers are agents which then purchases product made buy firms .
Supplier the business will raw materials or other services form other businesses
Government provide roads , foods , law and the business in one way or the other
WHY BUSINESS FAIL
1.poor planning, the business must set clear objectives aim full target that they seek to achieve
Lack of experience
Poor management new business owners frequently lack business and management expertise such as finance , purchasing , selling production and hiring management employees
Insufficient funds
Poor location - a good business location may enable a struggling business to untimalety to survive and thrive and bad location would spoil disaster to even best management of enterprise
Poor stock management- to much of cash being block also the stock brings in additional cost burned of matinging it and storage and if we keep stock in the warehouse… the risk of it getting damaged
Examples of we keep food stock for long of it will expire and it because a lost to the business
Over investment in fixed assiec like machinery these can’t be converted into cash
Poor credit arrangement management - business might take to much of debt and might find if difficult to services them. Poor credit arrangement , forward planning and cash flow problems might contribute to it
Personal use of business funds -owners of small businesses usually don’t differentiate business funds and personal funds if
ROLES OF ENTREPRENEUR
is a person who is willing and able to create a new business idea or invention and that’s risks in perusing success
Successful entrepreneur can identify and pursue opportunities, they create value for customers and build thriving businesses
These individuals bring unique entrepreneurial sprint into the business which helps drive it forward and expand
Entrepreneurs fulfill important roles in business which are organized resources including finance facilities people( employees) and equipment
They make divisions at the starts and throughout the life of the business.
Taking risks to maximize returns and maintain at a competitive advantage.
WHAT DO ENTREPRENEURS DO
They gather and coordinate the resources necessary to start and operate a business
Example Michael dell his computer company in garage organizing resources such as computer, software tools and employees
They take financial personal professional or conceptual risks
Example : an entrepreneur can invest Life savings or a quit Secure job and start there own business
these risks can pay off with great rewards but the can also lead to failure and financial loss
INTRAPRENEUR
Is an individual task with creating or innovative products or processes within a already established business. Intrapreneurship evolves encouraging employment to improve and think like entrepreneurs
The Business encourages them to take risks , innovate and develop new ideas and projects that may benefit the business.
Business can tap into the creative potential of there employees and generate new products or services or process that can drive growth and competitive advantage.
This helps to create a culture that generates a sense of ownership and engagement of more of employees which includes motivation and helps to retain help talent
To promote Intrapreneurs businesses may provide resources to employees or offer incentives or rewards to successful projects
Intrapreneurs for filled important roles in businesses that complement those of a entrepreneur. Innovative including resources in the most effective way developing new ideas and processes can identify new techniques.
Organizing day to day decisions that drives a business forward in pursuit in business owners to take calculated cost and follow new parts
WHAT DO INTRAPRENURES DO
They find the best use of existing resources identifying new ideas and techniques and implement innovative processes
Example: an intrapreneur can I tend to find a used to reduce waste in the production process
Intrapreneurs make on going decisions to ensure the business achieve its objectives
Example:
They Pursue it by convincing business owners to the develop and introduce new products, enter new market, and implement know new ways working
Example : an intrapreneur may pursue a business owner to launch a new product in a new market
THE CHARACTERISTICS OF ENTREPRENEUR AND INTRAPURNEURS
Entrepreneur and intrapreneur‘s require a require a unique set of characteristics and skills
commutation
Team-working
Problem solving
Organization
Information technology
characteristics
they must be creative
Hard working
Must be risk taker ( nothing ventured nothing gained )
Entrepreneurs are innovators they usually identify the consumers needs and they are ever-changing
Entrepreneur‘s must be self confident
They must be dependable in the sense that they must be successful owners and must maintain a high standard
They must have positive attitude ( it helps them to be strong )
They must be resourceful
Optimism ( looking forward to a better future)
BARRIERS OF INTRAPRENEUR
Make a decision to start up a business is rarely easy They face a series of barriers that they must over come if they are a success of an enterprise
lack of finances ( they my not to able to invest there own money in a business)
Leander my be redundant to be able to approve loans due to the lack of a trading record
They may also be unaware of grants or other available financial support for new businesses
Lack of customers ( there is no guarantee that’s an unknown new business Will appeal to customers)
Failure to attract customers to but it’s products means that a business is unlikely to survive
Finding a sustainable location ( the best location are often to experience for new business) many entrepreneur run there business from their own homes to minimize operating costs
Lack of opportunities ( entrepreneur need to have good idea that has the potential to generate a profit , they also need time , experience and sufficient eidence to support there decisions to take the risk in pursuing it )
Existing competition ( well known businesses that offer a similar product or service may already exist, competition is likely to have greater market knowledge and existing customer base as well as financial resources to invest in promotional activities )
RISK AND Uncertainties
Business Uncertainty’s is when a business can’t predict what is going to happen or Direct influence.
Factors that causes uncertainty
Environmental factors such as Japanese tsunami March 2011
Economic changes such as Covid lock down
Collapses in the backing system
The entry of new competitor
changes in local and national legislation ( laws )
Changes in the publical party government the country ( risks can measured allowing businesses owners to make informed decision before taking action. Research market inside and creating a business plan can help reduce risk
Entrepreneurs have barriers levels of risks they are willing to accept. Risks entrepreneur may prefer to start small and achieve slow growth . Entrepreneur may prefer to share risks with others in partnership or protect there personal aspects of forming a private limited company. Successful entrepreneur is can mange risk and quickly to unfraternity’s in the business environment.
BUSINESS , ENTERPRISE ABD THE DEVELOPMENT OF A COUNTY
Government policy also includes support to entrepreneurs to encourage them to set up new business or take steps to grow there business.
The government recognizes the contribution that small business make to the economy and offers a range of incentives to entrepreneurs in including
Training programs to equip businesses owners with skills they need to operate an enterprise
A streamlined an application process for low cost government low cost loans. Mentor invectives where entrepreneurs are partnered with expert who can provide advice on training and business development services
Examination from income tax and minimum wage law for a limited period
HOW SMALL BUSINESSES CONTRIBUTE TO A COUNTRY ECONOMIC DEVELOPMENT
Roles of business enterprise development of the country
Business enterprise providers employment
They pay taxes ( they income taxes)
Enterprise businesses increase the of the company the of domestic growth products domestic Growth ( a measure of the total market value mangers value of financier total in a country at a given period time ( total market sales and how much we are obtained )
The satisfy the needs and wants of the people
They bring foreign currency if products sold the country ( reducing provety levels )l
SOICAL ENTERPRISE
Is to a business with mainly social objectives that reinvest most of its profits in benefiting in society maximizing return to it owners. The primarily for social enterprise is the common goods( shared interest sometimes is available and accessible to everyone in a society and benefits with in society
Ex : educational, roads, foods
They use the method and disciplined of business and the power of the marker place to advise there social environmental and human genders.
AIMS OF SOCIAL ENTERPRISE
they operate for the world being for society
Make profits is not main aim (the main aim is to solve social problems served by people) they aim at helping
Profit is kept to provide more services ( they normally provide health and education) it generates income through trade
THE MAIN OBJECTIVES OF SOICAL ENTERPRISE
This aims are often referred to as the triple bottom line . This line is used to measure the preforms of a business.
Economic ( profit that is economic)
Social ( people)
Environment ( planet ) to keep planet sustainable
BENEFITS OF SOICAL ENTERPRISE
Social enterprise put high Social returns or investment other. One hand there produces direct measurable public benefits
Classical employment focus on Soical enterprise for example might services for public aims Physical responsibility ( it reduces the margin cost of public support for people facing barriers by providing a pathway to economic self sufficient for those that are employed. Public safety makes the community in which of operates safer by disrupting cycles of proverrt trying. Incarcerations , chemical disaster, homeless safe
Economic opportunity it improves our pool of human capital and create job in communities in economic renewal
Social justice It gives a changes for those who are in need
BUSINESS STRUCTURES part 2
Economic sectors
3 stages
Primary sectors
Secondary sectors
Tertiary sectors
Primary sector
The first stage of production all business which are related with a instruction of raw materials from Mother Nature such as mining , fishes , farming
Raw material that obstructed are then sent to the secondary factory with then deal with the processing or convertIng raw material into in to finishes good
Secondary sector
All businesses which manufacture and processes the raw materials which can be used by earn customers are known as secondary businesses. These include clothing , buildings , construction, computer Assembly , shoe factories
Tertiary sector
The one that provide provision of services take place to the consumers
Transportation, banking , grocery store , education, show rooms , hotels
A business may exist in all three sectors. For example the British petroleum has its own oil well . It’s oil is a primary factor this oil is then converted into petroleum and other buy products with is secondary and then after then processing oil into useable products, BT then sells it to the British consumers through it network of petroleum with falls under the tertiary
Some business might have a 3 economic sectors but usually some businesses only have one sector that they mainly focus on
PRIVATE AND PUBLIC SECTORS
Business organizations
Are classified into two public sector business and private sector business
PRIVATE SECTOR
This factor comprises businesses owned and controlled but individuals or groups of individuals. Some businesses are commonly found in the free market economy. There main aim is to make profit throughs the selling private goods
Example: one sold trader, two partnerships, 3 private limited companies, 4 public limited companies, 5 cooperatives
SOLD TRADER
A sold trader is a business owned and controlled by one person, it is a one man business
Formation:
( there is no legal formalities required ( so there are no laws… )
Ownership:
it’s owned by one person
Legal status :
the business is not recognized as a legal person it is referred as an unincorporated business . The business and the owners are two on separate equities meaning that business is is liable to its debt and then the owner is liable to its debt
Liability:
the owner suffers from unlimited liability if the business fails the owners lose personal property
Continuity:
( there so no continuation if the owner dies ) meaning the business
Tax issue:
it doesn’t doesn’t pay corporate taxes but it pays income taxes on the profits made
ADVANTAGES of SOLD TRADE
It’s easy to form there less capital investments and there’s no legal
The owner has direct control of the business mean you can make decisions by yourself
All profits goes to the owners
The owners had personal contact with customers
Also easy to quit the business
DISADVANTAGES
Unlimited liability ( the owners is personal for all debt in the business and pay )
Can raise lower capital investments ( they don’t have enough money to invest in the business)
Limited management expertise ( they don’t know how to manage to business)
Poor quality session making
Difficult in attracting. Quality employees
Lack of continuing when the owner dies
PARTNERSHIP
Is when two or more but not more than 20 are will to start there own business
With shared capital investment and usually shared responsibility. To enter a partnership, partners can have a verbal agreement or ugliness
A partnership agreement includes:
1 . I’m out of capital contribution by each member
Salaries are wages that are paid to each member
Write an obligation of the partner
Procedure for partnership is the solutions
The name of firm ( the name of the business)
Date of writing
Duration of partnership
The business to be done ( what exactly you will be doing in the business )
Formation :
there are fewer legal formalities
Onwership:
Owned by everyone in that business
Legal status:
Unincorporated ( meaning the business and the owners are not legal separate)
Liability:
They suffer from limited liability
Countuity :
When the key partner dies, the business may come to an end
ADVANTAGE
1 . Is easy to form
More capital is available
Diversity of skills and expertise
Decisions are made
Personal contact with employees and customer
Risk is spread over a number of people
The develop from a government
DISADVANTAGE
unlimited liability( all the owners assets are potentially at risk )
Disagreements can to windings of the business
All partners are responsible for the something of each other
If the key partners dies the business may fail
Profit on carrying the ratios necessarily equal
The owner can taken over the and Partner will lose Control of the business
LIMITED COMPANIES
know as joint stock companies
These are business where a number of owners ( shareholders) poll in there resources together and share the profits proportionately. The debt of the company are separate of the debt of the owner
Ownership:
Can be easily transferred to and many of companies can be passed down many of these generations
Features:
Separate legal entity
Limit liability
Owners are called shareholders ( buy shares)
Shareholders receive. Dividend payments
The board manger of the company. The company doesn’t of article of Association
Shareholders hold annual general meeting ( a share is a cefefication Concerning part ownerships of a company. This certificate is also entitled Shareholders dividends . A shareholder is a person who owns shares in a limited company
PRIVATE LIMITED COMPANIES
is small - medium sized business that is owned buy shareholders who are open members of a family business
These companies can not share sells to the general public they have 2 but not more than 50 shareholders. The business should submit Financial statements and put reports to the register of company.
Formation:
these are complex legal formalities and two documents should be drafted by the founders of the company. These documents include Memorandum of Association and Articles of Association
Ownership:
2 to a maximum of 50 shareholders
Management in control:
It is managed by the board of directors
Legal status:
The business is recognized as a legal person
Liability:
The shareholders enjoy limited liability and if the business fails the shareholders personal asses Can’t be taken they only lose The capital they have invested in the business
Continuity :
the business continue
Taxes :
double fixation the shareholders pay tax on their income and the business pays corporate tax
ADVANTAGES
easy to raise capital
Shareholders has limited liability
Greatest status then unicor business
Is it to transform to a public limited company ( change funds / status)
do not have to publicize annual accounts press
DISADVANTAGE
Not easy to form
Have to fill complex tax forms
Can’t raise capital through
PUBLIC LIMITED COMPANIES
Are large businesses with the right to sell Shares to the general public. The shared price are something on the stock . They have alert 2 shareholders to a maximum limit . Shares are easily transferred . The public can be invited to apprise the shares sometimes
Annual reposts are supposed to be public in the press they must keep a register for directors and investors shareholding
Formation :
They are more complex legal formality 3 document should be drafted by the owner of the company . The three documents include articles of association , memorandum of association , and the prospector
Ownership:
Owned by 2 or no maximum limit or numbers
Management in control:
By the board of Director
Legal status :
The business is recognized as a legal person and referred as incorporated business
Liability:
The shares holders enjoyed limited liability if the business fails the shareholders assets don’t be taken they only owe the capital that they have invest in the business
Continuity : there is continuing
Taxes issues: There is double taxation: shareholders pay tax on their dividends as well as the business paying corporation tax.
ADVANTAGE
easy to raise capital through plotting shares just stock change
Operate on a large scale
Unlimited life
employees can become shareholders including loyalty ,
Shareholders enjoy limited liability
DISADVANTAGE
Difficult to form
Files open for the members of the public
Decisions are hard to make due to the large size of the company
No personal type of customer
Conflict of interest
Shareholders are usually interested in expanding in the business
CORPORATIVE
Associations of people United voluntarily to meet common economic Social and cultural . Usually members join together. To purchase good they canT afford individual.
Main features:
Formed by people who want to work together
It is voluntary
Member s make a fit-able contributions
Risk and benefits are shared equally
They are democratically control
The name ends with CO’OP
FORMATION : members have a common goal and these Members with draft a Constitution and the management formation is selected at the general meeting
ADVANTAGES
IT IS EASY TO FORM ( any adult can form a corporate)
No legal are formalities
It’s open to everyone
Members enjoy limited liability
Members get good and services at reasonable prices
There is continuity
Government provide special assistance
They are usually taxes exempted
DISADVANTAGE
unable to raise large amount of financial resources
It is managed by people who lack on required management skills
Can be affected by conflict
Franchise
Are agreement where one party ( franchisor run another party which is the franchisees right to use if trade marks or trade names as well as certain businesses suitable)
The franchisee sells the franchise product or service
Trades under the franchises trademark or trade name and benefits from the franchises help and support
In return The franchisees usually pays fee to the franchisor and the precent of the sells revenue . The franchisees owes the outlet they run but the franchisor it keeps control over how products are marketed.
Well-known businesses that also franchises identify include
Butter , McDonald’s, chick inn, nandos , kfc
Contractual obligations :
A franchise agreement can be drafted and signed by both parties. This is a legal contract in which the franchiser gives the franchisees the right to us the business trade mark.
The franchisor is not allowed to open a similar Business close by
It must specify the franchisee in its monthly loyalty payments
They agreement lays out details of what duties each party perform
It also spreads the duration of the franchise contact
Advantages to the franchisees
Franchisees benefit from free open support( for example site selection and designing financing )
Franchisor assist in training staff ( franchisee won’t have the cost to train because it is the franchisor duty)
The franchisor advertisement on behalf of the franchisees ( saves money
Risk is reduced and can be shared by the franchiser
Relationship with suppliers have already established
DISADVANTAGE
The franchise might go out of business or change they way they do things
The franchise agreement usually includes restrictions on how you run the business
The franchisees must pay and initial Fee and continuing fee to continue to use the trademark
Franchisees cannot sell goods to other suppliers
Bridge of contract and results into a penalty charge
ADVANTAGES TO THE FRANCHISOR
It is the source of income to the franchiser( loyalty)
Risk of business is spread around different franchises
A network of outlets gives the business a better support
DISADVANTAGE OF A FRANCHISOR
Other franchises can give the brand a bad reputation
The franchise or must provide franchisees and on going support with then requires Constant research
Setting up a franchisees cost a lots of money
JOINT VENTURES
two or more business agree to work closely together on a particular project and create a separate business division to do so.
Joint venture is a long term business relationship but a short term relationship o a business single project.
The business is not a separate legal entity once the joint venture made it’s goal
Look for a example
They a joint venture agreement such cover
The parties goal
The objectives of the joint venture
Contribution made by its each party
Its solution procedures
How to joint venture is terminated
No disclosure agreement
Day to day management
ADVANTAGES
Provide companies with opportunities to gain capacity and expertise
companies to have access to new technology
Access to better resources including personalized stuff and Technology
Sharing risks with a convention partners
DISADVANTAGE
The business fail of a partner will put the whole project at risk
Tiles of management encounter but be different that the two won’t blend will together
The parties don’t provide enough support in the early stages
Errors and mistakes might lead to one blaming the other
Strategic alliances
In agreement between Two companies that have decided shared resources to start a project
Strategic alliances is less involved then a joint venture
The main purpose is to my allow to organizations, individuals or other entities to work together common goal
Example:
An agreement with a local university
agreement with the supplier
Agreement with the competitor
HOLDING COMPANIES
this refers to a business organization that own and control a number of separate business that’s something in a companies.
There are not a different legal form of business organizations but they are an increasingly common to own.
FMAILY OWNED BUSINESSES
these are business that are actively owed and management but at least two members of the same family.
Destion making:
is influenced by multiple generations of the family sometimes
STRENGTHENS:
Look it up
Commitment- There is a great is a greater sense of commitment and countability
The family owners offer show decircation to see the business grow, p prosper and passed on the future generations. This level of dedication is almost impossible to generate in nun family firm
Long term out look- non family firms think about reaching each goals while family firms think years and and sometimes decades ahead ( this something and something allow for good strategies and decision making.
Increased cost - family members working at family businesses are willing to contribute there own finance and insure the long term organization. This could mean contributing capital or taking a pay card this advantages comes in handing during economic down turns where it is necessary to personal something in order for the firm to survive
WEAKNESS
Family conflict - family member long have bitter fights that can affect every single person within the firm . These conflicts are usually difficult to solve and the business can end quickly
Unstructured government - government issues starts as internal hierarchy and rules as well as the ability to follow and listen to the law. It as taking less sometimes and can lead to efficiency
Tunnel vision - the lack of outside opinion and diverse on how to operate the business family members for which the lack on required skills education and experience this has got have far reaching effects on the success of the business
PUBLIC SECTOR BUSINESSES -
also the businesses are owned but the government on behalf of the public. They can be districts counsels or public corporates. These are established by an act of Parliament they are corporate With a separate legal something and management by board a pointed by the mister . The mister can be questioned by parliament over activities of the corporate
ADVANTAGES
They provide important need and services at reasonable prices
Provide employees to the majority
Enplament government policy ( charging low prices to reduce inflation)
They are a source of income the government
DISADVANTAGE
There are ensiffient and very wasteful due the lack of the profit sometimes
They tend to provide poor quality goods and services due the access of competition
Lack of motivation to the workers leads to enffiecy
They suffer from excessive political internfies
PUBLIC AND PRIVATE SECTOR CONTRACTS
Usually to provide services to the community ( if the transportation system is owed by the government and it running a bus services to a village and it is not getting enough customers, the government might still countiue as the main objectives to provide service and not to maximize profit ). Private sector business gives priority to profits and may end the service of it doesn’t it find it profitable to run the service.
Public sector sometimes for employment while private sectors main aim is to become efficient and cut costs in the process they might find something
Public sector business usually located in areas where is under development and create jobs like and income for local population. Private sector might not keep this things in consideration and may end and look for external economic of scales
SIZE OF BUSINESS (3)
the business are classified as small medium and large businesses and that the business are compared using there size
IMPORTANT OF BUSINESS SIZE
Government: the government may want to give assistance to small firms , also what to charge different tax rates to different firms
Investors: they may want to compare with its close competitors and what to know how safe it is into invest in a business
Customers : may prefer to deal with large sometimes they are the most something and less likely to see production in the near future
Workers: may want to be employed in large firms and since they are confirm about job security
Banks : they use business size to determine the maximum loan they can give to the business
(Some stakeholders)
MEASUREMENT OF BUSINESS SIZE
They are many ways of measuring business size
The number of employees (Small business employee few workers then large businesses since they operate on a small scale
The about of capital invested ( these business have large capital investments in form of properties and equipment all of the properties are bought of capital employees referred to the total value of all term finance invested. As business might not use a lot of investment in machinery and investment properties may be big
The sales turned over : these firms have a high turn over then small firm : the have a good reputation and more outlets and they can afford to advertise there product
Market capitalization: the total value share issues by the company and higher capitalization appeals to these firms . It is caulated by its formula ( current share price x total number of shared issued
Market share : the sales of the business as the proportion of the total market shares . Market measures as a percentage( total sales of business over total sales in the market x 100 )
WHAT IS A SMALL BUSINESS
a business that depends or that is independently owned and operate with a small number or individuals . Small business are privately owned for partnership or local some. Amount of capital employed
IMPORTANT OF SMALL BUSINESSES IN THE ECONOMIC
CREATES JOBS: small businesses employes the majority in any country
They can grow to become big firms : every business starts small. These small businesses will become large businesses tomorrow
Small business are flexible and response easily to changes and demand. They are owned by one or 2 individuals and they are more flexible adaptable to day to day operations
Small forms often cater to local demand . Local and something can place there orders
Small firms provide niche products and services which in large firm might over look .
In difficulty economic times blank and sometimes small businesses are important source of providing employment
They improve efficiency in the economic.
Small firm provide competition to larger firms through providing customized good and services
Small business provide informal presence ( they offer something facilities to well known customers
They build economic growth ( they increases the production in the economy that the growth domestic product of economy with increase
DISADVANTAGE
Lack of capital they don’t have enough capital to stock enough goods
They sell poor goods
It is managed by employees who are less
Small
The risk of failure is high
Customer are unwilling to buy from small firms something are reluctant
Difficult to raise finance ( small businesses struggle to get loans from financial institutions and this will fulfill business growth
PROBLEMS FACED BY SMALL FIRMS
Poor funds ( lack of finance)
Poor debt management
Lack of mandernal skills of the owner
Small business can not reatire experience staff ( not have enough funds to pay them )
They find it difficult to arttract skilled staff
Poor stock management
HOW SMALL BUSINESS CAN SURVIVE
Being different ( product is different)
Sometimes The market by income . They can target niche market segments of high income customers posting there products as a permuim brand at high permuim ( modern sport cars , clothing
Small firms have the advantages of being able to respond quickly from being detain
The internet also allows small firms to direct access to consumers by passing inter something . The world gives more firms opportunities of international marketing
Small firms can independent can join together to form a buying group to negotiate on joint orders
Small firms can survive by speciation a perium leach and offering an inclusive brand that exactly meant s the required means of there target segment.
You need to be customers orientated
Keep will documentation
BUSINESS GROWTH
It refers to increase in the operations , expanding production, and increasing the sale and the profit of the same
REASONS WHY A BUSINESS WANTS TO GROW:
To increase profits ( the chances of business success rising when the business grown internal an external
To reduce risk ( business growth where the business introduces a product that is total is different from the existing ones lower the risk of failure
To domains a business where it is a market leader has the power to take price
4. Reduces cost increase the output lead to economic scale . Economic scale refer to the cost saving advantage enjoy by a business in a relazte of an large operation
To fulfill the objectives of management ( it can be a planned move by the management to spread the will of its business into the new market
TYPES OF BUSINESS GROWTH
External and internal (organic)
Organic growth - expanding the business from within by using its own internal resources. It involves expanding the business through increasing the number of employees , increase production of a product , opening new outlets and increasing quantity also
Exmaple: look for it
ADVANTAGES
It can be financed through internal funds
Less risk than taking over other businesses
Allow business to growth at a more senseable rate
Builds on business strengths
DISADVAeNTAGES
SLOW GROWTH AND MY PERFER MORE RAPID GROWTH
Harder to do market share if the business is a marker leader
The business can be affected by cash problem
EXTERNAL GROWTH
growth achieved through integrating that is major and take overs .
TYPES OF INTREGRATIONG
Horizontal internal
Vertical
Conglomerate
horizontal integration- it appears when two firms which are in exactly the Line of business and same stage of production joined together . It is the joining of rivals firms sales the same price of good
Exmaple: Nike and adidas because of shoe
ADVANTAGES
Reduces the risk of failure
Enjoy economic of scale
Eliminates competition
Have more power over suppliers
Easy to mange as in conglomerate majors
To strengthen financial sometimes
DISADVANBES
Pervious
Vertical integration- ouccurs when two firms in the same industry but have different stages of production join together to form one business
Ex:
Vertical integration can be forward or backward
FORWARD VERTICAL INTEGRATION
occurs when a business joins with another which is in the same industry but some in production that is joining with a customer of existing business
Examples :
ADVANTAGES
Business control promotion and pricing of their own product
Gives a secure outlet for the products of the business and may now exclude competitors products from retailers outlets
DISADVANTAGE
Consumers
BACKWARDS
It occurs when a business joins with another business which is operating as a pervious stage of production. Business joins with another which used to be a supplier
Ex: realtor made in manufacture this a movement from triart sector to secondary sector
ADVANTAGES
Greater control over quality , price and
Emilates
DISADVANTAGE
Lack of control of the customers
Conglomerate
This ingtration is between firms in complete different line of businesses or industries . A firm will be trying to explore different opportunities and minimize or diversity something
Ex : Nike and Whole Foods
ADVANTAGES
Profit margins can be increased due to other businesses
Market share can be increased
DISADVANTAGES
Risk of failure due to lack of experience in the new market
If the business is new it difficult to lower down the prices compared to established firms
REASONS FOR MAJOR
Expectations of higher profit
To reduce competition
Easy and quick ways to expand businesses easily increase there market in a period of time
Enter a international market
Asset increase
Complay with the law of captail requirements to join with something
TAKEOVERS
When a company buys more than 50% of the shares of another company and becomes its controlling owner . It usually found on public limited companies because there shares open and any on can buy them. When a take over is complete the company that has been bought loses its identity and becomes apart from the buy company , the buying company is know as the acquire ( bidder and the company that has been bought loses its is know as the target )
WHY DO BUSINESSES STAY SMALL
The type of industry the business is operating in some industries it is not buyable for the firms to expand since they will be offering personal services. Example hair dressing, plumber , car repairs etc. if they were to grow to larger they would find the difficult to offer the close and personal services demand by customers
Market size the number of customers will determine the size of the firms if the number of customers are small the businesses in that industry will remain small
Owners objectives some owners prefer to keep there firms small and would like to avoid the stress of a large firm
BUSINESS OBJECTIVES(4)
Measurable targets of how to achieve business aims or the targets that must be achieved in order to realize the aim of the business. Objective can be seen as the most specific and quantifiable aims designed to assist in the achievement of the goals identified in the mission statement
Objective must state what the organization is tryna to achieve how this can be done when it must be done and how they will know that it has successes
IMPORTANCE OF BUSINESS OBJECTIVES
They clarify to everyone what this business is working to achieve
They aim in decstion making and chose or strategy
they enable checks on progress and corrections actions
They provide needs by which performance that can be measured
Motivate employees
They can be broken down targets for each organization
They provide shared holders with a clear idea of the business of which they have invested
They facilitate the resolution between the something
Ojectives should be smart
Must be SPECIFIC
MUST HE MEASURABLE
MUST BE ACHIEVABLE
MUST BE REALISTIC
MUST BE TIME SPECIFIC
SPECIFIC
ojectives should be more presised. Having a bunch of something statements is not very helpful at all. You must make your project tangible by saying how you going do it .
Ex:
MEASURABLE
define your Ojectives using accessible terms . Express it in terms or quantities , cost and dead lines. It refers to the extant to which something can be sometimes the some standard
Ex:
Realistic
Ralvent the objectives should be challenging but it shone also able to achieved by the person using the available resources the objectives should be realistic when compared with the resources of the company and should be expressed in terms realvant to the people who have carry them out
Ex
TIME SEPECIFE
an object should have end points and check points build into it . They may have a time limit of when the objects the objects should be achieved.. time specific answers the question, when it should it will be done?
Ex by the end of the month or end of year
HIGHERICHY OF OJECTIVES
Where the business wants to go it the future aims and state and sometimes in the project it is
Mission: a formal summary of the aims and values of a company and explain the organization purpose what stands for and why it exists. It’s a statement of the business full aims praise to motivate employees and simulate interest by outside groups . It’s should state things related to the business such as industry, products or services and culture and customer and the odernates like quality, efficiency or pricing and social responsibility
Ex: Facebook is to give people the power to share and make the world more open and connected
Ford company one team, one plan one goal and ford mission statement
TYPES OF OJECTIVES
Stragertic objectives those That are very risky and are likely to influence the overall long term policy
Ex: what new products to develop
Practical Ojectives - fairly retain . Predictable short term decisions for ex what price to charge to a product
Operational Ojectives: decision which are repation , day to day and risk free ex: how long should the tea break be
PURPOSE OF A MISSION STATEMENT
A quickly informed groups outside the business what the central aim and what vision are
Helps to guide and direct idviidvals employees at work
To motivate employees
They help to establish in the something on other groups what the business is all about
COOPERATE OBJECTIVES
A detailed plan of step you plan to take in order to achieve statement aim .. mission statements and aims Compliances.. because they have specific details for operations decisions and they are rarely explained in quainted terms
Aims and mission statements should be turned into objectives that are specific to the business that can be broken down stratic departments.
They provide more detailed about the cost acting or strategy to follow
Include
Profit maximization
Profit satisfaction
Growth
Increasing market shares
Survival
Cooperate social responsibility) CSR)
Maximum share holders
PORFIT MAXIZATION
IS THE MAIN AIM FOR Most private firms . It refers to the greatest position difference between total revenue and total sales . Total revenue x total sales
Profit is very important to business because it is used for rewarding investors
Used to for business expansion in the future challenges faced by firms as they persuase Profit maximization
Maximum profit will encourage new competitors to enter in the industry and chances for business success will be reduced
These Ojectives will be achieved in profit tolero the owner happy but not to maximum profits these Ojectives are persuade by owners small businesses who which to have more liseire time. The business will be satisfied make making a level of profit
CHALLENGES FACED BY FIRMS ( profit maximization)
The business wont be having money to grow in the future
The business may lack funds to implant social responsibility programs
GROWTH
increasing the operation of the business
Expanding to other regions or countries
Measured by the number of employees and number of products sold
Growth benefits in mangers in terms of higher salery
It helps the business to avoid takeovers
The business benefits for the economic of scale and it becomes more appealing to investors
CHALLENGING
Rapid growth can lead to economic of scale EX: financial in economics and management of of scale
Increasing market shares ( referred to something in the market) ex :
MAXIMIZING SHARE VALUE
objective to of a public limited companies management will be concerned abt increasing the company shared prices and deviation paid to shareholders but the interest must be considered as first priority
Increasing shareholder value is increased in profit maximization
CHALLENGES FACED BY FIRMS AS THEY PREUSASE
the Ojectives conflict with something of stakeholders
COOPERATE SOICAL ABILITY
refers to a set of policies to demonstrate the commitment of a business to world being of society and others by taking responsibility for the impact of decisions of all stakeholders. Some businesses have objectives which are based on there beliefs of how one should treats the environment should treat the people.
it apples to those businesses that consideres the interests of society by taking responsibility of their decisions and activities on consumers and employees and communities and the environment. Some businesses activities are very damaging to other stakeholders
BEFNEFITS OF SOICAL RESPONSIBLE
The business can be given government contacts or tender
The business can easily attract highly skilled personnel
Business will gain public acceptance and reduce the risk of negative publicity
Employees commitment to the same values
Customers loyalty
CHALLAGES FACED By FIRMS
Conflicts with the profit maximization objectives
Time is waste on SOICAL problems
The business won’t have enough money for expansion
Greater crisism and loss of loyalty if things go wrong
DEPARTMENTAL OBJECTIVES
Idvidivcl OBJECTIVES
Look at audio
OBJECTIVES IN THE PRIVATE SECTOR ANd PUBLIC SECTOR
To earn high profits ( all they want profit in the private sector)
To maximize wealth of shareholders
To fulfill needs and wants of the people
PUBLIC SECTOR OBJECTIVES
TO create employment
To operate even if no profit is generated
To provide certain products such as publicity, trust ,
To provide goods and services at affordable prices
OBJECTIVES OF NON PROFIT ORGANIZATIONS
Is to provide services to members
Provide employment
Operating the world fairs of members
Eliminate porvety in communities
Conflicting OBJECTIVES
often times 2 or more objectives will crash and we call this conflicting objectives
COMMON CONFLICTING OBJECTIVES
Clashes between key stakeholders ( owners of a company objectives may clash with those of managers or employees. Owner may want the business to minimize cost will employees mind for a pay mind
Growth ventures profits ( achieving higher scores in the stock sale probably by cutting will lead to reduction in short term profit
Clash between short term and long term objectives ( a business may decide to accept lower cash flow in the short term while it invests in new products plans in the business)
Clash between environment and profit ex :
STAKEHOLDERS IN A BUSINESS (5)
Any person or group or organization that there’s and intersect in or affected by the activities of a business .. also can be defined as individuals or groups with an interest in the activities of a business.
Introducing business stakeholders
Owners
Employees
Customer
Local community
Mangers
Suppliers
Pressure groups
The government
A BUSINESS needs to take into account of needs and interests of its stakeholders in order to operate successfully and ensure long success. Different stakeholders may have different priorities which means that at times it may be difficult for the business to please all stakeholders
Stakeholders can be involved into two
INTERNAL AND EXTERNAL STAKEHOLDER
internal - is some who is directly involved within organizations and is affected by its day to day decisions
Owners they provide and take over responsibility of the business
They invest in companies by buying shares
RIGHTS OF OWNERS
they have the right to profit , right to make decisions ( especially in small firms ) , right to close the business
The owners have the right to dividends
They should hav access to key financial information
RESPONSIBILITY OF THE ONWERS
they run to business and ethical and legally
They reinvest or distribute profits
They ensure long term success
They bought responsibility, they monitor performance and long term growth
EMPLOYEES
They work in the business and carry out tasks assigned to them
RIGHT OF EMPLOYEES
must have a right to get fair pay
The right to safe working
Job security
Non discrimination
RESPONSIBILITY
They should work effectively
They should follow company rules
Must respect colleagues and customers
MANGERS
They lead the team and run daily operations
RIGHTS OF MANGERS
Right to make a decision within there department brand
RESPONSIBILITY
they meet targets , manage the resources
They report senior leaders
EXTERNAL STAKEHOLDERS
a person or group outside the business who is affected by or has a interest in its activities and performance
CUSTOMERS
They take used good and services
RIGHTS OF CUSTOMERS
They have the right to serve, good quality products, fair pricing and clear information
RESPONSIBILITY
They us products correctly
Pay on time
Give feedback
SUPPLIERS
they provide goods , materials or services need production
RIGHT IF SUPPLIES
Right to be paid on time
Far contract
For communication
RESPONBITYILY
Deliver on time
Matain quality
Must be reliable
CERDITS
they lend money or provide trade verify to the business
RIGHTS
Right to be paid on time, to receive interest if agree
Responsibility
they provide funds as agreed assets risk before lending
Local communities
leads near or is affected by the business of operations . They may be employed by the business
RIGHTS
They have the right to please the environment. Job , reduce noise and traffic
RESPONSIBILITY
They participate in Constantino
Give feedback
Supports local where it’s possible
GOVERNMENT
It regulates business activities and collect tax and search loans.
RIGHT
It’s right over government to collect tax’s
Inspect of compilers
Informe regulations
RESPONSIBLITLY
to in force laws
Support economic stability
Provide public services ( education, health care transportation)
Pressure groups
They campaign to influence business behavior especially on social issues
RIGHT
protesting
Raise awareness
Organization campaigns
RESPONSIBILITY
they act lawfully
They communicate concerns clearly
Represents public or ectical fully
COMPETITORS
They offer similar products and services in the same market
RIGHTS
to compete fairly and legally
Complete ecticaly as a competition and avoid misleading and copying innovation
BUSINESS IN ITS ACCOUNTABILITY TO ITS STAKEHOLDERS
The business being responsible for its actions and decisions and is willing to explain them those stakeholders affect
WHY DO BUSINESS NEED TO ACCOUNTABILITY
Stakeholders have power and influence ( if stakeholders feel ignored or treated unfairly they can harm the business)
Shareholders can vote at meetings and sell shares affecting the share price
Employees can strike , resign or lower there productivity
Customer can stop buying products and damage the brand
Pressure group can launch companies that can make bad publicity
Government can fine or close business that break laws
Accountability Matains trust and reputation ( being open and honest helps build trust )
A good reputation attracts skilled works and local customers
Its support long term success ( listening to stakeholders helps businesses to avoid conflict and make better decisions it encourages ethical behavior and reduces the risk of breaking laws or damaging the environment
ACCOUNTBILTY TO DIFFERENT STAKEHOLDERS GROUPS
EMPLOYEES
business responsibilities
the business pay fair wages and offer job security
The business provides safe place
It’s support training and development
They treat all employees equally
DEMONSTRATE ACCOUNTABILITY
they share updates there meets and emails
They follow employment laws
They support unions and employees voice
They respond to HRD
OWNER
business responsibilities
they make good use of there investment
They aim for strong profits and they must be transparent to business preforms
DEMONSTRATE ACCOUNTABILITY
they publish financial reports and forecasts
Hold AGMS for questions and voting
They pay dividends when profits allow
CUSTOMERS
business responsibilities
they provide on business responsibilities and they business can rely able products
Offer good customer service
They charge fair prices
Advertise honestly
DEMONSTRATE ACCOUNTABILITY
they respond to complaints and offer refunds
They is quality control systems
They provide warranty and clear information
SUPPLIES
business responsibilities
they place clear and fair orders
They pay on time
They build respectful long term relationships
DEMONSTRATE ACCOUNTABILITY
they owners contracts
they communicate about delays
They avoid forcing and fair cuts
LOCAL COMMUNITY
Business responsibilities
they suppose to reduce pollution, traffic and noise
Create local jobs
Supports local course and projects
DEMONSTRATE ACCOUNTABILITY
they consult the public on expansion plans
Sponsored local events
Minimum negative environmental impact
GOVERNMENT
business responsibilities
follow laws and regulations
They pay taxes on time
They report accurate business data
DEMONSTRATE ACCOUNTABILITY
they coordinate with inspection and orders
They submit tax returns
They follow correct procedures when expanding or closing size
PRESSURE GROUPS
business responsibilities
they respect concerns of ethics of the environment
They avoid controversial practices
They meet with group leaders
They adapt policies if necessary
They respond to companies or negative publicity
CONFLICTING AIMS OR OBJECTIVES
Stakeholders groups can have conflicting objectives which can lead to tension and disagreements
They can arise when stakeholders have different levels of power and influence ex: pressure groups which a strong public supports maybe be able to influence
business may be might need to buy the compltion demands of the stakeholders group ex: a company might need to invest incostly to meet the. Demand of the local community but this may reduce profitability and unset shareholder
EXAMPLES IF STAKEHOLDERS CONFLICT
employees and employers ( in 2022 workers at Apple Chinese factor operated fox con against the. Covid -19 regulations
Unpaid bonuses and poor living arrangements .
Employees clashed with security forces and video of the rapid spread
Apple first delay of Apple production and fix con have to provide extra pay to stock holder
PRESSURE GROUP AND GOVERNMENT
in 2021 environmental groups the government handling of the derivation in the Amazon rainforest
Organization such as GREEN PEACE and www.f
The groverment was supported the economy developments but it group and affected other countries . The government argued that it was in something
LOCAL COMMUNITIES AND DELEVOPLEMTS
in 2018 in India someone states local community protest against the expansion of the smelling plant on the still light copper . Residents claim that the plant cause pollution and health problems
Protest escalated
HOW STAKEHOLDERS MAY BE AFFECTED CHANGES AND OBJECTIVES
Business objectives can change over time depending on the business situation such as during a resashing after a major or facing plubic pressure.. any changes to a objective will impact stakeholders in different ways
employees … if the business changes its objectives to focus on cost cutting employees may face lower wages or job losses if the new aim is growth employees may see more job opportunities, promotion or training
Owners … at shift towards maximumtsion maybe resulting in higher dividends and increased shared prices if the business aims to become more sustainable profit might drop in the short term which some share holder may not like
Customers… if the forecast is on lower costs product quality or customers services might suffer. If the aim shift to ethical business customers may benefit from better service and feel loyal to the brand
Supplies…. If the business wants to reduce spending it may demand lower prices or reduce order which negatively affects suppliers… if the business focuses on ethical sourcing, suppliers who meant fair trade or quality standards will benefit
Local communities ….if a business changes its objectives to focus on environmental impact tthe local area may benefit from cleaner operations and more community support if the goal becomes global expanision the business might relocate reducing local investment or jobs
BUSINESS DECISIONS AFRECT STAKEHOLDERS INTACTLY
stakeholders do not all react in the same way as business decision.internal stakeholder are involved in job changing roles , business income or strategy
External stakeholders may feel the impact in the form of prices , supplies , local jobs or reputation…
CHANGING BUSINESSES OBJECTIVES AND STAKEHOLDER REACTIONS
Business decisions | Stakeholders | Impact and likely reaction |
Relocate production abroad | Employees | They loss jobs in home counties… they protect, strike or leave the job… |
Local communities | Fewer local jobs or appeal to local officials | |
Suppliers | Loss contracts and could raise prices or seek new buyers | |
Raising prices | Owners | They want higher profits if sales remain strong and likely the move .. customers they are unhappy with higher cost and also complain and switch to competitors |
Creditors | They are concerned on over reduced sales over reduced sales may tying lending terms… launching a new product line.. employees more opportunities and training and more positive response .. shareholders potential for higher profits and share value and likely to support and invest further .. competitors may lose customers and likely to respond new marketing or products | |