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Strategic Analysis: SWOT & PESTLE

Strategic Analysis

Strategic analysis is the process of conducting research into a business to aid in forming future strategies.

SWOT Analysis

SWOT analysis involves examining a business's Strengths, Weaknesses, Opportunities, and Threats.

Purpose of SWOT

  • To gain a better understanding of a business's situation to make informed decisions.
  • To match the organization's resources and strengths to its competitive environment.
  • A way to analyse a business.
  • Used to make both tactical plans and strategic plans for your business.

SWOT Factors

  • Internal Factors:
    • Strengths
    • Weaknesses
  • External Factors:
    • Opportunities
    • Threats

Strengths

  • Definition: Internal factors that give the organization an edge over competitors.
  • Examples:
    • Excellent reputation for high-quality products.
    • Highly skilled staff selected through a well-organized recruitment process.
    • Good working environment.
    • Highly profitable compared to similar organizations.
    • New, innovative product or service
    • Location of your business
    • Quality products and processes
    • Any other aspect of your business that adds value to your product or service

Weaknesses

  • Definition: Internal factors that an organization could improve.
  • Examples:
    • Reputation of being a poor employer.
    • Product portfolio has too many products in decline stages or a shortage of products in maturity.
    • Limited training for staff.
    • High levels of staff turnover and absenteeism.
    • Poor quality products.
    • Lack of marketing expertise
    • Undifferentiated products or services (i.e. in relation to your competitors)
    • Poor-quality goods or services
    • Damaged reputation

Opportunities

  • Definition: External openings or chances for something positive for organizations to exploit.
  • Examples:
    • Main competitor experiencing financial difficulties.
    • Low wages and high unemployment levels among local people with appropriate skills.
    • New markets opening up in other parts of the world.
    • Social trends encouraging consumers to purchase more of certain products.
    • A developing market such as the internet
    • Mergers, joint ventures or strategic alliances
    • Moving into new market segments that offer improved profits
    • A new international market.
    • A market vacated by an ineffective competitor

Threats

  • Definition: External factors that can negatively affect the organization.
  • Examples:
    • New competitor in the market.
    • Pressure group activity against the opening of a new factory.
    • Downturn predicted in the business cycle.
    • New products being released by competitors.
    • Price wars with competition
    • UK leaving the European Union.
    • A new competitor in your home market
    • Price wars with competitors
    • A competitor has a new, innovative product or service
    • Competitors have superior access to channels of distribution
    • Taxation of your product or service

Advantages of SWOT Analysis

  • Highlight current and potential changes in the market.
  • Relate the present position and future potential of a business to the market to make decisions.
  • Influence strategies in order to achieve the organization’s aims and objectives.

Disadvantages of SWOT Analysis

  • Can be time-consuming, and the situation may change rapidly.
  • Subjectivity as no two managers would necessarily arrive at the same assessment of the organization.
  • Opportunities and threats are about the future and can change.

SWOT Conclusion

  • The value lies in the clarification and mutual understanding gained through focus.
  • Should be used as a management guide, not a prescription.
  • Not a quantitative form of assessment.

PESTEL Analysis

PESTEL analysis involves examining the Political, Economic, Social, Technological, Environmental, and Legal factors in a firm’s macro-environment.

PESTEL Factors

  • P: Political (Global, national, regional, local)

    • Tax policy, labor laws, environmental laws, trade restrictions, tariffs, and political stability.
    • Includes goods and services which the government wants to provide or are providing (merit goods) such as the education and Healthcare.
  • E: Economic (World, national and local trends, changes, events)

    • Related to the wealth of the country and to consumer’s ability to buy goods and services.
    • The labour market, employment and unemployment.
    • Interest rates and the cost of credit
    • Competitive pressures at home and abroad
    • Globalisation of markets
    • Changes in supply and demand
  • S: Social (Development in society, culture)

    • Social attitudes, behaviours, and trends that impact organizations.
    • Such as the characteristics of the population.
    • Social ‘class’ i.e. changing socio–economic groupings which can affect the demand for an organization's products and how that it operates.
    • Changes in the spending - habits of consumers are constantly changing making it important for businesses to respond to these changes.
    • Changing tastes – concern for ‘green’ production, attitudes to fur, wine versus beer, vegetarians (long term or short term?).
    • Changing lifestyles – convenience and fast foods, people becoming more health conscious, use of cars, amount of leisure time and how it is used, etc.
    • Culture and immigration - The enlargement of the EU has continued the trend for immigrants to seek a home and employment in the UK.
  • T: Technological (Developments in technology)

    • Advanced technology has affected the way organizations make, distribute, and market their goods and services.
    • The pace of change in technology is becoming more rapid and can impact the market in a variety of ways.
    • The rapid growth in networking capabilities both in terms of being more reliable and having extensive coverage internationally has allowed organisations to operate more efficiently.
  • E: Environmental (in some books Ethical).

    • Includes pollution, global warming/climate change, sustainable development and other elements of the ‘green’ agenda.
    • The growing awareness to climate change is affecting how companies operate and the products they offer.
  • L: Legal (Legislative)

    • Includes current and impending legislation that can affect organizations is areas such as competition and health and safety.
    • Legal factors also affect how organizations operate costs, facilitate business, and handle product demands.

Advantages of PESTEL Analysis

  • The framework for the analysis is simple and easy to use.
  • Helps to reduce the impact of potential threats to the organization.
  • Enables assessment of the impact of entering new markets (nationally or globally).
  • It can also help organizations to identify and exploit new opportunities.

Disadvantages of PESTEL Analysis

  • The process has to be done regularly to be effective.
  • Often organizations do not make the necessary investment identified.
  • Information collected is based on assumptions which can be subjective.
  • Costs may restrict who is involved in the process therefore key perspectives could be missed.

PESTEL Analysis Evaluation

  • The objective is to ensure that organizations do not overlook the important factors that can affect them.
  • To be effective organizations should use these techniques regularly.
  • They should also be used in conjunction with other strategic tools.