This step-by-step guide will help you perform a systematic and thorough HEENT examination, ensuring you capture all important clinical findings.
Before starting the detailed examination, take a moment to observe the patient’s general appearance and any visible abnormalities.
Ensure the patient is seated comfortably in a well-lit room.
Explain the procedure to the patient.
Wash your hands and gather necessary tools: penlight, otoscope, ophthalmoscope, tongue depressor, gloves.
Observe the patient’s posture, facial symmetry, skin condition, and any obvious abnormalities.
Look for scalp lesions, swelling, bruising, or deformities.
Observe for asymmetry, involuntary movements, or signs of trauma.
Inspect the hair for distribution, thinning (e.g., hypothyroidism), or lice infestations.
Feel the skull for lumps, tenderness, or deformities.
Palpate the temporomandibular joint (TMJ):
Ask the patient to open and close their mouth.
Check for crepitus, tenderness, or limited movement.
Assess facial sensation:
Lightly touch the forehead, cheeks, and jawline (CN V - Trigeminal Nerve).
Observe for asymmetry, swelling, redness, discharge, or lesions.
Look at the eyebrows and eyelashes for thinning or missing hair.
Assess eyelid positioning (ptosis in CN III palsy).
Check for conjunctival pallor (anemia) or icterus (jaundice).
Use a Snellen chart at 6 meters (20 feet).
Test each eye separately (cover one eye at a time).
Normal vision: 20/20 (6/6).
Shine a light into one pupil at a time.
Observe direct response (same eye constricts) and consensual response (other eye constricts).
Ask the patient to follow your finger in an “H” pattern.
Look for nystagmus, strabismus, or limited movement.
Ask the patient to cover one eye.
Move your fingers from the periphery to center and ask them to indicate when they see them.
Dim the lights and use an ophthalmoscope.
Look for red reflex, optic disc clarity, retinal hemorrhages, or papilledema.
Observe ear symmetry, skin lesions, discharge, redness, or swelling.
Check the pinna and mastoid process for tenderness (mastoiditis?).
Press the tragus and mastoid → Tenderness suggests infection (otitis externa/media).
Pull the auricle upward and backward (adults) or downward and backward (children).
Insert the otoscope and inspect:
External canal (wax, foreign bodies, discharge).
Tympanic membrane (should be pearly gray and intact).
Bulging, redness, perforation? → Otitis media.
Stand behind the patient and whisper a number.
Ask them to repeat it.
Strike a tuning fork and place it on the mastoid bone.
When they stop hearing it, move it near the ear canal.
Normal: Air conduction > bone conduction.
Conductive hearing loss: Bone > Air (e.g., otitis media, wax impaction).
Strike the tuning fork and place it on the forehead.
Ask if the sound is louder in one ear.
Conductive loss: Louder in affected ear.
Sensorineural loss: Louder in normal ear.
Look for nasal symmetry, septal deviation, discharge, swelling.
Check external nasal skin for lesions.
Press over the frontal (forehead) and maxillary (cheeks) sinuses for tenderness.
Tender sinuses? → Suggests sinusitis.
Ask the patient to occlude one nostril and breathe in through the other.
If airflow is reduced → Consider nasal polyps, septal deviation.
Look inside for mucosal swelling, discharge, septal deviation, or polyps.
Red mucosa? → Infection.
Pale, boggy mucosa? → Allergies.
Ask the patient to open their mouth and say “ahh”.
Use a tongue depressor and penlight to inspect:
Tongue (ulcers, atrophy, coating, tremors).
Buccal mucosa (lesions, thrush, leukoplakia).
Teeth & gums (cavities, gingival inflammation, bleeding).
Tonsils (enlarged, red, exudates?).
Uvula (midline or deviated?).
CN IX & X (Glossopharyngeal & Vagus)
Ask the patient to say “ahh”.
Uvula deviates to one side? → CN X lesion.
Check gag reflex (touch the back of the throat).
CN XII (Hypoglossal Nerve - Tongue Movement)
Ask the patient to stick out their tongue.
Deviates to one side? → CN XII lesion.
Use gentle, circular movements.
Check the following nodes bilaterally:
Preauricular
Postauricular
Submandibular
Submental
Anterior cervical
Posterior cervical
Supraclavicular (Virchow’s node → Gastric cancer metastasis).
Inspect the neck for swelling or asymmetry.
Palpate the thyroid gland while standing behind the patient.
Ask the patient to swallow and feel for movement.
Auscultate for bruits (suggests hyperthyroidism).
Ensure the patient is comfortable.
Summarize findings if needed.
Wash your hands.