Lecture Notes on Compliance Tactics and Close Relationships

Charity Compliance Techniques

  • Charities often use a series of compliance techniques to encourage donations from potential donors.

    Petition Signing

    • Organizations might first request individuals to sign a petition.

    • This initial commitment creates a sense of obligation, making it more likely for individuals to donate when subsequently approached. For example:

    • Someone signs a charity's petition, and a week later, they might feel compelled to donate after they've already agreed to support a cause.

Free Trials

  • Companies may offer no-obligation free trials of products or services.

  • Upon experiencing the product, consumers are more likely to purchase it later.

    • Common practice among streaming services.

Lowball Technique

  • This technique involves getting a person to commit to an attractive proposition before revealing hidden costs.

    • Example:

    • Car salespeople might get buyers to agree on a car price before revealing additional fees related to the purchase, such as taxes and dealer fees.

    • Once a customer has committed, they often feel disinclined to back out.

Hidden Costs in Non-Monetary Terms

  • Example:

    • A friend invites someone to stay at a cabin for a weekend, and later requests them to perform laborious tasks in exchange, exploiting the initial commitment to attend the gathering.

Reciprocity Principle

  • The principle that individuals feel an obligation to return favors or kindness.

    • When someone receives something (like a free book from a charity), there is typically a psychological expectation to reciprocate.

    • This obligation exists even when the gift is from a person one does not particularly like.

Door-In-The-Face Technique

  • This involved making a large request likely to be declined, which sets the stage for a smaller, more reasonable request.

  • Key understanding is that there should be no significant delay between requests.

    • Example:

      • A teenager asks their mother for $50 knowing she will refuse, and then immediately follows with a request for $20, making the smaller request seem more agreeable.

    • Another example is seen in restaurant patrons who decline dessert but are then more likely to order coffee when prompted immediately afterward.

Scarcity Principle

  • The concept that items or opportunities seem more attractive when they are perceived as scarce or limited.

    • This principle drives demand because people inherently desire what they cannot readily obtain.

    • Example Practices:

    • Marketing tactics include phrases like “limited supply available” or “going out of business sales” to urge immediate purchases.

    • Reference to a specific store that falsely advertised a bankruptcy sale for an extended time, leading to continual customer engagement.

    • Limited edition products also leverage this principle to heighten perceived value.

Awareness of Compliance Techniques

  • Recognizing these persuasive tactics can help individuals reduce the likelihood of being manipulated into compliance.

Transition to Course Content

  • The next section discusses the emotional and social dynamics of friendship and relationships as outlined in a new chapter.

Close Relationships Overview

  • Definition: Close relationships are characterized as important, interdependent, and long-lasting, significantly impacting well-being.

  • These relationships can encompass various forms, not only romantic interests but also friendships and family ties.

  • They can yield both positive outcomes like health improvements and negative outcomes like emotional distress.

Relationship Development Stages

  • The stages of close relationships are classified into three main sections:

    1. Initial Encounters

    2. Becoming Acquainted

    3. Maintaining Relationships

Initial Encounters

  • Attraction serves as the foundational catalyst for developing close relationships.

    • Three major factors influencing initial attraction include:

    1. Proximity: Geographic and spatial closeness which allows for interaction.

      • Example: Classes, workplaces, and neighborhoods.

    2. Familiarity: The mere exposure effect, leading to increased attraction through repeated interactions.

      • Note: Prolonged exposure can diminish attraction if the person becomes annoying.

    3. Physical Attractiveness: Often noted as a significant factor, especially in romantic situations.

      • Differences between genders; while men emphasize this feature more than women do, attractiveness remains crucial for friendships too.

Similarity in Preferences

  • Familiarity also includes attraction to individuals who share similar traits or qualities, such as:

    • Shared interests, personal backgrounds, or physical attributes.

    • Research confirms people may be more attracted to faces resembling their own.

    • An example study: Participants found composite images of their partners—mixed with their features—more attractive than those mixed with random features.

Factors of Physical Attractiveness

  • Cunningham’s Four Categories of Qualities:

    1. Baby facial features (neonate type)

    2. Mature facial features

    3. Facial Expressiveness

    4. Grooming Standards and practices

  • Women rated most attractive have a blend of youthful and mature features while men with strong jawlines are considered attractive.

  • Grooming influences perceived attractiveness—cosmetics, hairstyles, and clothing play a key role.

  • Evolutionary perspective: Women’s beauty amplified by factors like wearing red, indicating sexual availability.

Matching Hypothesis

  • Suggests individuals of similar attractiveness tend to form romantic relationships.

  • Observations confirm couples often display comparable levels of physical attractiveness and body types.

  • In heterosexual relationships, men may prioritize physical attractiveness, whereas women may prioritize social and economic status.

Reciprocity in Relationships

  • Reciprocal liking occurs when individuals perceive mutual attraction, enhancing their interest in one another.

  • Self-disclosure (sharing personal information) is crucial for relationship development, especially when it reciprocates between parties.

    • Self-exploration correlates positively with relationship satisfaction, notably in face-to-face settings compared to online interactions.

Importance of Similarity

  • Presence of similar attitudes, belief systems, and values fosters stronger connections among individuals.

  • Benefits of similarity in relationships include:

    • Easier alignment on interests, shared values, and predictability in behaviors, leading to reduced conflict and enhanced validation.

Established Relationships

  • Acquaintance relationships can grow into established friendships or romantic partnerships.

  • Relationships require maintenance through various strategies:

    • Common approaches among college students include effective communication, openness, maintaining commitment, and using technology like email to stay connected.

Antisocial Behaviors Observation

  • Not all relationship maintenance strategies are positive; some strategies may involve manipulative behaviors (such as teasing or controlling actions).

Relationship Satisfaction and Social Exchange Theory

  • Relationships are evaluated based on the perceived rewards and costs involved.

    • Social Exchange Theory: Relationships are maintained when rewards outweigh costs; abandonment occurs when costs exceed rewards.

  • Importance of benefits vs. costs in determining satisfaction and commitment to relationships.

    • Benefits of relationships include emotional support, companionship, and shared experiences.

    • Costs may include emotional burden, time, or negative experiences in partnerships.

Comparison Level Concept

  • In social exchange, personal standards of acceptable rewards and costs are known as a comparison level.

  • A higher satisfaction rate is associated with high reward perception paired with low cost valuation.