Planning a vacation on a Royal Caribbean cruise is an exciting experience. However, unforeseen circumstances can sometimes force us to change our plans. Knowing the exact cancellation policy of Royal Caribbean is essential to avoid unnecessary charges or penalties. This comprehensive guide will help you understand how much time you have to cancel your Royal Caribbean cruise and the steps involved in the process.
Royal Caribbean's cancellation policy depends on when you cancel relative to your cruise's departure date. The amount refunded or the penalties applied vary based on the timing of your cancellation. Below, we break down the policy into clear timelines and the associated refund percentages.
If you cancel your Royal Caribbean cruise 91 days or more before the departure date, you are eligible for a 100% refund of your cruise fareγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ. This is the most flexible period for cancellations, ensuring that you can adjust your plans without financial penalties.
For cancellations made within 90 to 75 days prior to the departure date, you are entitled to a partial refundγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ. Typically, the cancellation fee during this period is equivalent to the deposit amount, with the remaining balance refunded.
90 to 75 days before departure: Forfeiture of the deposit; the rest is refundedγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
74 to 61 days before departure: Penalty increases to 50% of the total cruise fareγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
60 to 31 days before departure: The cancellation fee rises to 75% of the cruise fareγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
30 days or fewer before departure: No refund is providedγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
If you cancel your cruise 30 days or less before the departure date, you will not be eligible for any refundγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ. At this stage, Royal Caribbean retains the entire cruise fare as a cancellation penalty.
Royal Caribbean offers two types of deposits when booking a cruise: refundable and non-refundableγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ. The cancellation policies differ based on the type of deposit you selected.
Refundable Deposits: These allow for a full refund if the cancellation is made within the specified full refund window (91 days or more before departure)γ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
Non-Refundable Deposits: If you cancel, you will lose the deposit amount, regardless of when the cancellation occursγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
Canceling your Royal Caribbean cruise is a straightforward process. Hereβs how you can do it:
Contact Your Travel Agent or Royal Caribbean Directly
If you booked through a travel agent, reach out to them to process the cancellation. Alternatively, if you booked directly through Royal Caribbean, contact their customer service teamγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
Provide Booking Information
Have your booking number, passenger details, and departure date ready to ensure a smooth cancellation processγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
Review Cancellation Fees and Refund Details
Confirm the applicable cancellation fees and how your refund will be processed. Refunds typically return to the original payment method and may take several business days to processγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
Request Confirmation
Always ask for a written confirmation of the cancellation to keep for your records.
Royal Caribbean offers flexibility in certain scenarios, such as:
Cruise with Confidence Program
This program allows passengers to cancel up to 48 hours before the departure date and receive a Future Cruise Credit instead of a cash refund. This credit can be applied to a future bookingγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
Travel Insurance
If you purchased travel insurance, you might be eligible for reimbursement of cancellation fees under specific circumstances, such as illness, injury, or unforeseen eventsγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
Medical Emergencies or Extenuating Circumstances
In rare cases, Royal Caribbean may make exceptions for cancellations due to medical emergencies or other extenuating circumstancesγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ. You will need to provide documentation to support your claim.
Book with Travel Insurance: Investing in travel insurance can protect you from losing your money if you need to cancel unexpectedlyγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
Understand the Terms of Your Deposit: Choose a refundable deposit option if you anticipate potential changes to your plansγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
Act Early: If you need to cancel, do so as early as possible to maximize your refundγ+π-πππ-πππ-ππππ [ππ] πΎπ β-οΌΡ²Κ-οΌβΊΡ²-βΉβΉοΌβΆγ.
Canceling a Royal Caribbean cruise doesnβt have to be a stressful experience if you are familiar with the cruise line's cancellation policy. By understanding the timelines and penalties, you can make informed decisions and minimize financial loss. Whether youβre canceling months in advance or closer to the departure date, acting promptly and following the necessary steps is crucial.