GLOSSARY

100 per cent bar chart: The 100 per cent bar chart is very similar to the stacked bar chart. The only difference is that in the former the subcategories of a variable for a particular bar total 100 per cent and each bar is sliced into portions in relation to their proportion out of 100.

Accidental sampling: Like quota sampling, accidental sampling is based upon your convenience in accessing the sampling population. Whereas quota sampling attempts to include people possessing an obvious/visible characteristic, accidental sampling makes no such attempt. Any person that you come across can be contacted for participation in your study. You stop collecting data when you reach the required number of respondents you decided to have in your sample.

Action research: In common with participatory research and collaborative enquiry, action research is based upon a philosophy of community development that seeks the involvement of community members in planning, undertaking, developing and implementing research and programme agendas. Research is a means to action to deal with a problem or an issue confronting a group or community. It follows a cyclical process that is used to identify the issues, develop strategies and implement the programmes to deal with them and then again assessing strategies in light of the issues.

Active variable: In studies that seek to establish causality or association there are variables that can be changed, controlled and manipulated either by a researcher or by someone else. Such variables are called active variables.

After-only design: In an after-only design the researcher knows that a population is being, or has been, exposed to an intervention and wishes to study its impact on the population. In this design, baseline information (pretest or before observation) is usually 'constructed' either on the basis of respondents' recall of the situation before the intervention, or from information available in existing records (i.e. secondary sources).

Alternative hypothesis: The formulation of an alternative hypothesis is a convention in scientific circles. Its main function is to specify explicitly the relationship that will be considered as true in case the research hypothesis proves to be wrong. In a way, an alternative hypothesis is the opposite of the research hypothesis.

Ambiguous question: An ambiguous question is one that contains more than one meaning and can be interpreted differently by different respondents.

Applied research: Most research in the social sciences is applied in nature. Applied research is one where research techniques, procedures and methods that form the body of research methodology are applied to collect information about various aspects of a situation, issue, problem or phenomenon so that the information gathered can be utilised for other purposes such as policy formulation, programme development, programme modification and evaluation, enhancement of the understanding about a phenomenon, establishing causality and outcomes, identifying needs and developing strategies.

Area chart: For variables measured on an interval or a ratio scale, information about the subcategories of a variable can also be presented in the form of an area chart. This is plotted in the same way as a line diagram with the area under each line shaded to highlight the magnitude of the subcategory in relation to other subcategories. Thus an area chart displays the area under the curve in relation to the subcategories of a variable.

Attitudinal scales: Scales designed to measure attitudes towards an issue are called attitudinal scales. In the social sciences there are three types of scale: the summated rating scale (Likert scale), the equal-appearing interval scale (Thurstone scale) and the cumulative scale (Guttman scale).

Attitudinal score: A number that you calculate having assigned a numerical value to the response given by a respondent to an attitudinal statement or question. Different attitude scales have different ways of calculating the attitudinal score.

Attitudinal value: An attitudinal scale comprises many statements reflecting attitudes towards an issue. The extent to which each statement reflects this attitude varies from statement to statement. Some statements are more

important in determining the attitude than others. The attitudinal value of a statement refers to the weight calculated or given to a statement to reflect its significance in reflecting the attitude: the greater the significance or extent, the greater the attitudinal value or weight.

Attribute variables: Those variables that cannot be manipulated, changed or controlled, and that reflect the characteristics of the study population. Examples are age, gender, education and income.

Bar chart: The bar chart or diagram is one of the ways of graphically displaying categorical data. A bar chart is identical to a histogram, except that in a bar chart the rectangles representing the various frequencies are spaced, thus indicating that the data is categorical. The bar diagram is used for variables measured on nominal or ordinal scales.

Before-and-after design: A before-and-after design can be described as two sets of cross-sectional data collection points on the same population to find out the change in a phenomenon or variable(s) between two points in time. The change is measured by comparing the difference in the phenomenon or variable(s) between before and after observations.

Bias: A deliberate attempt either to conceal or highlight something that you found in your research or to use deliberately a procedure or method that you know is not appropriate but will provide information that you are looking for because you have a vested interest in it.

Blind studies: In a blind study, the study population does not know whether it is getting real or fake treatment or, modality in the case of comparative studies, which treatment. The main objective of designing a blind study is to isolate the placebo effect.

Case study: The case study design is based upon the assumption that the case being studied is typical of cases of a certain type and therefore a single case can provide insight into the events and situations prevalent in a group from where the case has been drawn. In a case study design the 'case' you select becomes the basis of a thorough, holistic and in-depth exploration of the aspect(s) that you want to find out about. It is an approach in which a particular instance or a few carefully selected cases are studied intensively.

To be called a case study it is important to treat the total study population as one entity. It is one of the important study designs in qualitative research.

Categorical variables: Variables where the unit of measurement is in the form of categories. On the basis of presence or absence of a characteristic, a variable is placed in a category. There is no measurement of the characteristics as such. In terms of measurement scales such variables are measured on nominal or ordinal scales. Rich/poor, high/low, hot/cold are examples of categorical variables.

Chance variable: In studying causality or association there are times when the mood of a respondent or the wording of a question can affect the reply given by the respondent when asked again in the post-test. There is no systematic pattern in terms of this change. Such variables are called chance or random variables.

Closed question: In a closed question the possible answers are set out in the questionnaire or interview schedule and the respondent or the investigator ticks the category that best describes a respondent's answer.

Cluster sampling: Cluster sampling is based on the ability of the researcher to divide a sampling population into groups (based upon a visible or easily identifiable characteristic), called clusters, and then select elements from each cluster using simple random sampling. Clusters can be formed on the basis of geographical proximity or a common characteristic that has a correlation with the main variable of the study (as in stratified sampling). Depending on the level of clustering, sometimes sampling may be done at different levels. These levels constitute the different stages (single, double or multiple) of clustering.

Code: The numerical value that is assigned to a response at the time of analysing the data.

Code book: A listing of a set of numerical values (set of rules) that you decide to assign to answers obtained from respondents in response to each question.

Code of conduct: A set of principles based upon ethical considerations that govern the professional practice in a profession.

Coding: The process of assigning numerical values to different categories of responses to a question for the purpose of analysing them.

Cohort studies: These are based upon the existence of a common characteristic such as year of birth, graduation or marriage, within a subgroup of a population that you want to study. People with the common characteristics are studied over a period of time to collect the information of interest. Studies could cover fertility behaviour of women born in 1986 or career paths of 1990 graduates from a medical school, for instance. Cohort studies look at the trends over a long period of time and collect data from the same group of people.

Collaborative enquiry is another name for participatory research that advocates a close collaboration between the researcher and the research participants.

Column percentages are calculated from the total of all the subcategories of one variable that are displayed along a column in different rows.

Community discussion forum: A community discussion forum is a qualitative strategy designed to find opinions, attitudes, and ideas of a community with regard to community issues and problems. It is one of the common ways of seeking a community's participation in deciding about issues of concern to it.

Comparative study design: Sometimes you seek to compare the effectiveness of different treatment modalities. In such situations a comparative design is used. With a comparative design, as with most other designs, a study can be carried out either as an experiment or as a nonexperiment. In the comparative experimental design, the study population is divided into the same number of groups as the number of treatments to be tested. For each group the baseline with respect to the dependent variable is established. The different treatment modalities are then introduced to the different groups. After a certain period, when it is assumed that the treatment models have had their effect, the 'after' observation is carried out to ascertain changes in the dependent variable.

Concept: In defining a research problem or the study population you may use certain words that are difficult to measure as such and/or the understanding of which may vary from person to person. These words are called concepts.

In order to measure them they need to be converted into indicators (not always) and then variables. Words like satisfaction, impact, young, old, happy are concepts as their understanding would vary from person to person.

Conceptual framework: A conceptual framework stems from the theoretical framework and concentrates, usually, on one section of that theoretical framework which becomes the basis of your study. The latter consists of the theories or issues in which your study is embedded, whereas the former describes the aspects you selected from the theoretical framework to become the basis of your research enquiry. The conceptual framework is the basis of your research problem.

Concurrent validity: When you investigate how good a research instrument is by comparing it with some observable criterion or credible findings, this is called concurrent validity. It is comparing the findings of your instrument with those found by another which is well accepted. Concurrent validity is judged by how well an instrument compares with a second assessment done concurrently.

Conditioning effect: This describes a situation where, if the same respondents are contacted frequently, they begin to know what is expected of them and may respond to questions without thought, or they may lose interest in the enquiry, with the same result. This situation's effect on the quality of the answers is known as the conditioning effect.

Confirmability: The degree to which the results obtained through qualitative research could be confirmed or corroborated by others. Confirmability in qualitative research is similar to reliability in quantitative research.

Constant variable: When a variable can have only one category or value, for example taxi, tree and water, it is known as a constant variable.

Construct validity: A more sophisticated technique for establishing the validity of an instrument. Construct validity is based upon statistical procedures. It is determined by ascertaining the contribution of each construct to the total variance observed in a phenomenon.

Consumer-oriented evaluation: The core philosophy of this evaluation rests on the assumption that assessment of the value or merit of an intervention —

including its effectiveness, outcomes, impact and relevance — should be judged from the perspective of the consumer. Consumers, according to this philosophy, are the best people to make a judgement on these aspects. An evaluation done within the framework of this philosophy is known as consumer-oriented evaluation or client-centred evaluation.

Content analysis: One of the main methods of analysing qualitative data. It is the process of analysing the contents of interviews or observational field notes in order to identify the main themes that emerge from the responses given by your respondents or the observation notes made by you as a researcher.

Content validity: In addition to linking each question with the objectives of a study as a part of establishing the face validity, it is also important to examine whether the questions or items have covered all the areas you wanted to cover in the study. Examining questions of a research instrument to establish the extent of coverage of areas under study is called the content validity of the instrument.

Continuous variables: These are variables that have continuity in their unit of measurement; for example, age, income and attitude score. They can take on any value of the scale on which they are measured. Age can be measured in years, months and days. Similarly, income can be measured in dollars and cents.

Control design: In experimental studies that aim to measure the impact of an intervention, it is important to measure the change in the dependent variable that is attributed to the extraneous and chance variables. To quantify the impact of these sets of variables another comparable group is selected that is not subjected to the intervention. Study designs where you have a control group to isolate the impact of extraneous and change variables are called control design studies.

Control group: The group in an experimental study which is not exposed to the experimental intervention is called a control group. The sole purpose of the control group is to measure the impact of extraneous and chance variables on the dependent variable.

Control of variance: When you design a study in such a way that enables you to ensure that the independent variable has a maximum chance of affecting the dependent variable(s) and the effect of extraneous variables is designed to be minimum and quantifiable. (See also the maxmincon principle of variance.)

Controlled: In order to reliably establish a cause-and-effect relationship, it is sometimes important to design a study in such a way that enables you to link cause(s) with the effect(s) and vice versa so that you can study the extent of the impact of the cause on the effect(s). 'Controlling'refers to desiging a study in such a way that enables you to control/quantify the effects of all other variables on the dependent variable so that the effect of the independent variable can accurately be assessed.

Controlled experiments: In a control experiment the study population is divided into two groups, one experimental and the other control. The control group does not receive any stimulus or intervention whereas the experimental is exposed to it. The intervention or stimulus is ether introduced by the researcher or someone else.

Convenience sampling: Convenience sampling is a non-probability sampling design which is primarily guided by the convenience to the

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researcher in terms of selecting the potential respondents whatever this might be: easy accessibility, geographical proximity, known contacts, ready approval for undertaking the study or being a part of the group.

Correlational studies: Studies which are primarily designed to investigate whether or not there is a relationship between two or more variables.

Cost—benefit evaluation: The central aim of a cost—benefit evaluation is to put a price tag on an intervention in relation to its benefits.

Cost-effectiveness evaluation: The central aim of a cost-effectiveness evaluation is to put a price tag on an intervention in relation to its effectiveness.

Credibility: Credibility in qualitative research is parallel to internal validity in quantitative research and refers to a situation where the results obtained through qualitative research are agreeable to the participants of the research. It is judged by the extent of respondent concordance whereby you take your findings to those who participated in your research for confirmation, congruence, validation and approval: the higher the outcome of these, the higher the credibility (validity) of the study.

Cross-over comparative experimental design: In the cross-over design, also called the ABAB design, two groups are formed, the intervention is introduced to one of them and, after a certain period, the impact of this intervention is measured. Then the interventions are 'crossed over'; that is, the experimental group becomes the control and vice versa.

Cross-sectional studies: The most commonly used design in the social sciences, also known as one-shot or status studies. This design is best suited to studies aimed at finding out the prevalence of a phenomenon, situation, problem, attitude or issue, by taking a cross-section of the population. They are useful in obtaining an overall 'picture' as it stands at the time of the study.

Cross-tabulation: A statistical procedure that analyses two variables, usually independent and dependent or attribute and dependent, to determine if there is a relationship between them. The subcategories of both the variables are cross-tabulated to ascertain if a relationship exists between them.

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Cumulative frequency polygon: The cumulative frequency polygon or cumulative frequency curve is drawn on the basis of cumulative frequencies. The main difference between a frequency polygon and a cumulative frequency polygon is that the former is drawn by joining the midpoints of the intervals, whereas the latter is drawn by joining the end points of the intervals because cumulative frequencies interpret data in relation to the upper limit of an interval.

Dependability: Dependability in qualitative research is very similar to the concept of reliability in quantitative research. It is concerned with whether we would obtain the same results if we could observe the same thing twice: the greater the similarity in two results, the greater the dependability.

Dependent variable: When establishing causality through a study, the variable assumed to be the cause is called an independent variable and the variables in which it produces changes are called the dependent variables. A dependent variable is dependent upon the independent variable that is assumed to be responsible for changes in the dependent variable.

Descriptive studies: A study in which the main focus is on description, rather than examining relationships or associations, is classified as a descriptive study. A descriptive study attempts systematically to describe a situation, problem, phenomenon, service or programme, or provides information about, say, the living conditions of a community, or describes attitudes towards an issue.

Dichotomous variable: A variable which can have only two categories (e.g. male/female, yes/no, good/bad, head/tail, up/down and rich/poor).

Disproportionate stratified sampling: When selecting a stratified sample, if you select an equal number of elements from each stratum without giving any consideration to its size in the study population, the process is called disproportionate stratified sampling.

Dominant/less dominant studies: A mixed methods study where one methodology dominates the study is classified as dominant/less dominant study.

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Double-barrelled question: A double-barrelled question is a question within a question.

Double-blind studies: A double-blind study is very similar to a blind study except that it also tries to eliminate researcher bias by not disclosing to the researcher the identities of experimental, comparative and placebo groups. In a double-blind study neither the researcher nor the study participants know which study participants are receiving real, placebo or other forms of interventions. This prevents the possibility of introducing bias by the researcher.

Double-control studies: Although the control group design helps quantify the impact that can be attributed to extraneous variables, it does not separate out other effects that may be due to the research instrument (such as the reactive effect) or respondents (such as the maturation or regression effects, or placebo effect). When you need to identify and separate out these effects, a double-control design is required. In a double-control study, you have two control groups instead of one. To quantify, say, the reactive effect of an instrument, you exclude one of the control groups from the 'before' observation.

Editing: Data editing involves scrutinising the completed research instruments to identify and minimise, as far as possible, errors in completeness, misclassification and gaps in the information obtained from respondents.

Elevation effect: Some observers when using a scale to record an observation may prefer to use certain section(s) of the scale in the same way that some teachers are strict markers and others are not. When observers have a tendency to use a particular part(s) of a scale in recording an interaction, this phenomenon is known as the elevation effect.

Equivalent status studies: A mixed methods study where both methodologies are equally applied is classified as an equivalent status study.

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Error of central tendency: When using scales in assessments or observations, unless an observer is extremely confident of his/her ability to assess an interaction, s/he may tend to avoid the extreme positions on the scale, using mostly the central part. The error this tendency creates is called the error of central tendency.

Ethics: The moral values of professional conduct that are considered desirable for good professional practice.

Ethical practice: Professional practice undertaken in accordance with the principles of accepted codes of conduct for a given profession or group.

Evaluation: A process that is guided by research principles for reviewing an intervention or programme in order to make informed decisions about its desirability and/or identifying changes to enhance its efficiency and effectiveness.

Evaluation for planning: This addresses the issue of establishing the need for a programme or intervention.

Evidence-based practice: A service delivery system that is based upon research evidence as to its effectiveness; a service provider's clinical judgement as to its suitability and appropriateness for a client; and a client's preference as to its acceptance.

Experimental group: An experimental group is one that is exposed to the intervention being tested to study its effects.

Experimental studies: In studying causality, when a researcher or someone else introduces the intervention that is assumed to be the 'cause' of change and waits until it has produced — or has been given sufficient time to produce

— the change. In experimental studies a researcher starts with the cause and waits to observe its effects.

Expert sampling: The selection of people with demonstrated or known expertise in the area of interest to become the basis of data collection. Your sample is a group of experts from whom you seek the required information. It is like purposive sampling where the sample comprises experts only.

Explanatory research: In an explanatory study the main emphasis is to clarify why and how there is a relationship between two aspects of a situation or phenomenon.

Exploratory research: This is when a study is undertaken with the objective either to explore an area where little is known or to investigate the possibilities of undertaking a particular research study. When a study is carried out to determine its feasibility it is also called a feasibility or pilot study.

Extraneous variables: In studying causality, the dependent variable is the consequence of the change brought about by the independent variable. In everyday life there are many other variables that can affect the relationship between independent and dependent variables. These variables are called extraneous variables.

Face validity: When you justify the inclusion of a question or item in a research instrument by linking it with the objectives of the study, thus providing a justification for its inclusion in the instrument, the process is called face validity.

Feasibility study: When the purpose of a study is to investigate the possibility of undertaking it on a larger scale and to streamlining methods and procedures for the main study, the study is called a feasibility study.

Feminist research: Like action research, feminist research is more a philosophy than design. Feminist concerns and theory act as the guiding framework for this research. The main characteristics of feminist research are a focus on the viewpoints of women, the aim of reducing the power imbalance between researcher and respondents, and attempts to change social inequality between men and women.

Fishbowl draw: This is one of the methods of selecting a random sample and is useful particularly when N is not very large. It entails writing each element number on a small slip of paper, folded and put into a bowl, shuffling thoroughly, and then taking one out till the required sample size is obtained.

Focus group: The focus group is a form of strategy in qualitative research in which attitudes, opinions or perceptions towards an issue, product, service or programme are explored through a free and open discussion between members of a group and the researcher. The focus group is a facilitated group discussion in which a researcher raises issues or asks questions that stimulate discussion among members of the group. Issues, questions and different perspectives on them and any significant points arising during these discussions provide data to draw conclusions and inferences. It is like collectively interviewing a group of respondents.

Frame of analysis: The proposed plan for analysing the data to operationalise your major concepts and the statistical procedures you intend to use.

Frequency distribution: The frequency distribution is a statistical procedure in quantitative research that can be applied to any variable that is measured on any one of the four measurement scales. It groups respondents into the subcategories in which a variable has been measured or coded.

Frequency polygon: The frequency polygon is very similar to a histogram. A frequency polygon is drawn by joining the midpoint of each rectangle at a height commensurate with the frequency of that interval.

Graphs: Graphs are a way of displaying analysed data that makes it easier to understand and effectively communicate.

Group interview: A group interview is both a method of data collection and a qualitative study design. The interaction is between the researcher and the group with the aim of collecting information from the group collectively rather than individually from members.

Guttman scale: The Guttman scale is one of the three attitudinal scales and is devised in such a way that the statements or items reflecting an attitude are arranged in perfect cumulative order. Arranging statements or items to have a cumulative relation between them is the most difficult aspect of constructing this scale.

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Halo effect: When making an observation, some observers may be influenced to rate an individual on one aspect of the interaction by the way s/he was rated on another. This is similar to something that can happen in teaching when a teacher's assessment of the performance of a student in one subject may influence his/her rating of that student's performance in another. This type of effect is known as the halo effect.

Hawthorne effect: When individuals or groups become aware that they are being observed, they may change their behaviour. Depending upon the situation, this change could be positive or negative — it may increase or decrease, for example, their productivity — and may occur for a number of reasons. When a change in the behaviour of persons or groups is attributed to their being observed, it is known as the Hawthorne effect.

Histogram: A histogram is a graphic presentation of analysed data presented in the form of a series of rectangles drawn next to each other without any space between them, each representing the frequency of a category or subcategory.

Holistic research is more a philosophy than a study design. The design is based upon the philosophy that as a multiplicity of factors interacts in our lives, we cannot understand a phenomenon from one or two perspectives only. To understand a situation or phenomenon we need to look at it in its totality or entirety; that is, holistically from every perspective. A research study done with this philosophical perspective in mind is called holistic research.

Hypothesis: A hypothesis is a hunch, assumption, suspicion, assertion or idea about a phenomenon, relationship or situation, the reality or truth of which you do not know, and you set up your study to find this truth. A researcher refers to these assumptions, assertions, statements or hunches as hypotheses and they become the basis of an enquiry. In most studies the hypothesis will be based either upon previous studies or on your own or someone else's observations.

Hypothesis of association: When as a researcher you have sufficient knowledge about a situation or phenomenon and are in a position to stipulate the extent of the relationship between two variables and formulate a hunch

that reflects the magnitude of the relationship, such a hypothesis formulation is known as a hypothesis of association.

Hypothesis of difference: A hypothesis in which a researcher stipulates that there will be a difference but does not specify its magnitude.

Hypothesis of point-prevalence: There are times when a researcher has enough knowledge about a phenomenon that he/she is studying and is confident about speculating almost the exact prevalence of the situation or the outcome in quantitative units. This type of hypothesis is known as a hypothesis of point-prevalence.

Independent variable: When examining causality in a study, there are four sets of variables that can operate. One of them is a variable that is responsible for bringing about change. This variable which is the cause of the changes in a phenomenon is called an independent variable. In the study of causality, the independent variable is the cause variable which is responsible for bringing about change in a phenomenon.

In-depth interviewing is an extremely useful method of data collection that provides complete freedom in terms of content and structure. As a researcher you are free to order these in whatever sequence you wish, keeping in mind the context. You also have complete freedom in terms of what questions you ask of your respondents, the wording you use and the way you explain your questions to your respondents. You usually formulate questions and raise issues on the spur of the moment, depending upon what occurs to you in the context of the discussion.

Indicators: An image, perception or concept is sometimes incapable of direct measurement. In such situations a concept is 'measured' through other means which are logically 'reflective' of the concept. These logical reflectors are called indicators.

Informed consent implies that respondents are made adequately and accurately aware of the type of information you want from them, why the information is being sought, what purpose it will be put to, how they are expected to participate in the study, and how it will directly or indirectly affect them. It is important that the consent should also be voluntary and without pressure of any kind. The consent given by respondents after being

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adequately and accurately made aware of or informed about all aspects of a study is called informed consent.

Interrupted time-series design: In this design you study a group of people before and after the introduction of an intervention. It is like the before- andafter design, except that you have multiple data collections at different time intervals to constitute an aggregated before-and-after picture. The design is based upon the assumption that one set of data is not sufficient to establish, with a reasonable degree of certainty and accuracy, the before-and- after situations.

Interval scale: The interval scale is one of the measurement scales in the social sciences where the scale is divided into a number of intervals or units. An interval scale has all the characteristics of an ordinal scale. In addition, it has a unit of measurement that enables individuals or responses to be placed at equally spaced intervals in relation to the spread of the scale. This scale has a starting and a terminating point and is divided into equally spaced units/intervals. The starting and terminating points and the number of units/intervals between them are arbitrary and vary from scale to scale as it does not have a fixed zero point.

Intervening variables: In certain situations the relationship between an independent and a dependent variable does not eventuate till the intervention of another variable — the intervening variable. The cause variable will have the assumed effect only in the presence of an intervening variable.

Intervention—development—evaluation process: This is a cyclical process of continuous assessment of needs, intervention and evaluation.You make an assessment of the needs of a group or community, develop intervention strategies to meet these needs, implement the interventions and then evaluate them for making informed decisions to incorporate changes to enhance their relevance, efficiency and effectiveness. Reassess the needs and follow the same process for intervention—development—evaluation.

Interview guide: A list of issues, topics or discussion points that serves as a reminder of what you want to cover in an in-depth interview. Note that these points are not questions.

Interview schedule: A list of questions, open-ended or closed, prepared for use by an interviewer in a person-to-person interaction (this may be face to face, by telephone or by other electronic media). Note that an interview schedule is a research tool/ instrument for collecting data, whereas interviewing is a method of data collection.

Interviewing: One of the commonly used methods of data collection in the social sciences. Any person-to-person interaction, either face to face or otherwise, between two or more individuals with a specific purpose in mind is called an interview. It involves asking questions of respondents and recording their answers. Interviewing spans a wide spectrum in terms of its structure, from highly structured to extremely flexible.

Judgemental sampling: The primary consideration in this sampling design is your judgement as to who can provide the best information to achieve the objectives of your study. You as a researcher only go to those people who in your opinion are likely to have the required information and are willing to share it with you. This design is also called purposive sampling.

Leading question: A question which, by its contents, structure or wording, leads a respondent to answer in a certain direction.

Likert scale: The Likert scale, also known as the summated rating scale, is one of the attitudinal scales designed to measure attitudes. This scale is based upon the assumption that each statement/item on the scale has equal attitudinal 'value', 'importance' or 'weight' in terms of reflecting attitude towards the issue in question. Comparatively it is the easiest to construct.

Literature review: This is the process of searching the existing literature relating to your research problem to develop theoretical and conceptual frameworks for your study and to integrate your research findings with what the literature says about them. It places your study in perspective to what others have investigated about the issues. In addition, the process helps you to improve your methodology.

Longitudinal study: In longitudinal studies the study population is visited a number of times at regular intervals, usually over a long period, to collect the required information. These intervals are not fixed, so their length may vary from study to study. Intervals might be as short as a week or longer than a

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year. Irrespective of the size of the interval, the information gathered each time is identical.

Matching is a technique that is used to form two groups of patients to set up an experiment—control study to test the effectiveness of a drug. From a pool of patients, two patients with identical predetermined attributes, characteristics or conditions are matched and then randomly placed in either the experimental or control group. The matching continues for the rest of the pool. The two groups thus formed are supposed to be comparable, thus ensuring uniform impact of different sets of variables on the patients.

Maturation effect: If there is a significant time lapse between the before and after data sets, the study population may change simply because it has grown older. This is particularly true when you are studying young children. The effect of this maturation, if it is significantly correlated with the dependent variable, is reflected in the after observation.

Maxmincon principle of variance: When studying causality between two variables there are three sets of variables that impact upon the dependent variable. Since your aim as a researcher is to determine the change that can be attributed to the independent variable, you need to design your study to ensure that the independent variable has the maximum opportunity to have its full impact on the dependent variable, while the effects that are attributed to extraneous and chance variables are minimised. Setting up a study to achieve the above is known as adhering to the maxmincon principle of variance.

Measurement scales: A system of classifying objects, responses, characteristics and attributes into different categories. These categorisations could be very subjective or objective depending upon the scale used. The four commonly used scales are nominal, ordinal, interval and ratio.

Mixed/multiple methods approach: In extremely simple terms, the mixed methods approach to social research is when you combine two or more

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methods to collect and analyse data pertaining to your research problem. When these methods are from both paradigms, that is, when a study uses both quantitative and qualitative methods, it is classified as mixed methods approach. However, when these are from one paradigm only, it is called multiple methods approach. The approach is based upon the rationale that for certain situations qualitative techniques are better and for others quantitative ones are better. Hence, to get the best outcome for a research study you need to combine both approaches or use more than one method.

Narratives: The narrative technique of gathering information has even less structure than the focus group. Narratives have almost no predetermined content except that the researcher seeks to hear the personal experience of a person with an incident or happening in his/her life. Essentially, the person tells his/her story about an incident or situation and you, as the researcher, listen passively, occasionally encouraging the respondent.

Nominal scale: The nominal scale is one of the ways of measuring a variable in the social sciences. It enables the classification of individuals, objects or responses based on a common/shared property or characteristic. These people, objects or responses are divided into a number of subgroups in such a way that each member of the subgroup has the common characteristic.

Non-experimental studies: There are times when, in studying causality, a researcher observes an outcome and wishes to investigate its causation. From the outcomes the researcher starts linking causes with them. Such studies are called non-experimental studies. In a non-experimental study you neither introduce nor control/manipulate the cause variable. You start with the effects and try to link them with the causes.

Non-participant observation: When you, as a researcher, do not get involved in the activities of the group but remain a passive observer, watching and listening to its activities and interactions and drawing conclusions from them, this is called non-participant observation.

Non-probability sampling designs: These do not follow the theory of probability in the selection of elements from the sampling population. Nonprobability sampling designs are used when the number of elements in a population is either unknown or they cannot be individually identified. In

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such situations the selection of elements is dependent upon other considerations. Non-probability sampling designs are commonly used in both quantitative and qualitative research.

Null hypothesis: A hypothesis stipulating that there is no difference between two situations, groups, outcomes, or the prevalence of a condition or phenomenon; it is usually written as Ho.

Objective-oriented evaluation: This is when an evaluation is designed to ascertain whether or not a programme or a service is achieving its objectives or goals.

Observation is one of the methods for collecting primary data. It is a purposeful, systematic and selective way of watching and listening to an interaction or phenomenon as it takes place. Though predominantly used in qualitative research, it is also used in quantitative research.

Observer's bias is when, as an observer, you purposely do not accurately report what you observe because of your own vested interest. It is both illegal and unethical.

Open-ended questions: In an open-ended question the possible responses are not given. In the case of a questionnaire the respondent writes down the answers in his/her words, whereas in the case of an interview schedule the investigator records the answers either verbatim or in a summary describing a respondent's answer.

Operational definition: When you define concepts used by you either in your research problem or in the study population in a measurable form, they are called working or operational definitions. It is important to understand that the operational definitions that you develop are only for the purpose of your study.

Online survey: Online surveys have become reasonably common in collecting data and, in some situation, its analysis. There are three common options for data collection through online: e-mail, websites and mobile phones.

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Oral history: More a method of data collection than a study design; however, in qualitative research, it has become an approach for studying a historical event or for gaining information about a culture, custom or story that has been passed on from generation to generation. It is a picture of something in someone's own words. Oral histories, like narratives, involve the use of both passive and active listening. However, they are more commonly used for learning about cultural, social or historical events whereas narratives are more about a person's own experiences.

Ordinal scale: An ordinal scale has all the properties of a nominal scale plus one of its own. Besides categorising individuals, objects, responses or a property into subgroups on the basis of a common characteristic, it ranks the subgroups in a certain order. They are arranged in either ascending or descending order according to the extent that a subcategory reflects the magnitude of variation in the variable.

Outcome evaluation: The focus of an outcome evaluation is to find out the effects, impacts, changes or outcomes that the programme has produced in the target population.

Outcome variable: see Dependent variable

Panel studies: These are prospective in nature and are designed to collect information from the same respondents over a period of time. The group of individuals selected becomes a panel that provides the required information. In a panel study the period of data collection can range from once only to repeated data collections over a long period.

Participant observation: This is when you, as a researcher, participate in the activities of the group being observed in the same manner as its members, with or without their knowing that they are being observed. Participant observation is principally used in qualitative research and is usually done by developing a close interaction with members of a group or 'living' in with the situation which is being studied.

Participatory research: Participatory research and collaborative enquiry are not study designs per se but signify a philosophical perspective that advocates

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an active involvement of research participants in the research process. Participatory research is based upon the principle of minimising the 'gap' between the researcher and the research participants. The most important feature is the involvement and participation of the community or research participants in the research process to make the research findings more relevant to their needs.

Pie chart: The pie chart is a way of representing data graphically. A full circle of 360 degrees can be used to represent 100 per cent or the total population. The circle is divided into sections in accordance with the magnitude of each subcategory comprising the total population. Hence each section is in proportion to the size of each subcategory of a frequency distribution.

Pilot study: see Feasibility study

Placebo effect: A patient's belief that s/he is receiving a treatment plays an important role in his/her recovery even though the treatment may be fake or ineffective. The change occurs because a patient believes that s/he is receiving the treatment. This psychological effect that helps a patient to recover is known as the placebo effect.

Placebo study: A study that attempts to determine the extent of a placebo effect is called a placebo study. A placebo study is based upon a comparative study design that involves two or more groups, depending on whether or not you want to have a control group to isolate the impact of extraneous variables or other treatment modalities to determine their relative effectiveness.

Plagiarism: Use of someone else's work, academic or non-academic, claiming it to be yours, is called plagiarism and is considered unethical in research.

Polytomous variable: A variable consisting of more than two categories, for example religion (Christian, Muslim, Hindu), political parties (Labour, Liberal, Conservative), and attitudes (strongly in favour, in favour, uncertain, against, strongly against).

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Population mean: From what you find out from your sample (sample statistics) you make an estimate of the prevalence of these characteristics for the total study population. The estimates about the total study population made from sample statistics are called population parameters or the population mean.

Predictive validity: This form of validity is judged by the degree to which an instrument can correctly forecast an outcome: the higher the correctness in the forecasts, the higher the predictive validity of the instrument.

Pre-test: In quantitative research, pre-testing is a practice whereby you test something that you have developed before its actual use to ascertain the likely problems with it. Mostly, the pre-test is done on a research instrument or on a code book. The pre-test of a research instrument entails a critical examination of each question as to how clear it is and how it is understood by potential respondents with a view to removing possible problems with it. It ensures that a respondent's understanding of each question is in accordance with your intentions. The pre-test of an instrument is only done in structured studies. Pre-testing a code book entails actually coding a few questionnaires/interview schedules to identify any problems with the code book before coding the data.

Primary data: Information collected for the specific purpose of a study either by the researcher or by someone else.

Primary sources: Sources that provide primary data such as interviews, observations and questionnaires.

Probability sampling: When selecting a sample, if you adhere to the theory of probability, that is, you select the sample in such a way that each element in the study population has an equal and independent chance of selection in the sample, the process is called probability sampling.

Process evaluation: The main emphasis of process evaluation is on evaluating the manner in which a service or programme is being delivered in order to identify ways of enhancing the efficiency of the delivery system.

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Programme planning evaluation: Before starting a large-scale programme it is desirable to investigate the extent and nature of the problem for which the programme is being developed. When an evaluation is undertaken with the purpose of investigating the nature and extent of the problem itself, it is called programme planning evaluation.

Proportionate stratified sampling: In proportionate stratified sampling, the number of elements selected in the sample from each stratum is in relation to its proportion in the total population.

Prospective studies refer to the likely prevalence of a phenomenon, situation, problem, attitude or outcome in the future. Such studies attempt to establish the outcome of an event or what is likely to happen. Experiments are usually classified as prospective studies because the researcher must wait for an intervention to register its effect on the study population.

Pure research is concerned with the development, examination, verification and refinement of research methods, procedures, techniques and tools that form the body of research methodology.

Purposive sampling: see Judgemental sampling

Qualitative research: This is embedded in the philosophy of empiricism; follows an open, flexible and unstructured approach to enquiry; aims to explore diversity rather than to quantify; emphasises description and narration of feelings, perceptions and experiences rather than their measurement; and communicates findings in a descriptive and narrative rather than analytical manner, placing no or less emphasis on generalisations.

Quantitative research: This is rooted in the philosophy of rationalism; follows a rigid, structured and predetermined set of procedures to explore; aims to quantify the extent of variation in a phenomenon; emphasises the measurement of variables and objectivity of the process; believes in substantiation on the basis of a larger sample size; gives importance to validity  and  reliability  of  findings;  and  communicates  findings  in  an

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analytical and aggregate manner, drawing conclusions and inferences that can be generalised.

Quasi-experimental studies: Studies which have the attributes of both experimental and non-experimental studies are called quasi- or semiexperiments.

Questionnaire: A written list of questions, the answers to which are recorded by respondents. Respondents read the questions, interpret what is expected and then write down the answers. The only difference between an interview schedule and a questionnaire is that in the former it is the interviewer who asks the questions (and, if necessary, explains them) and records the respondent's replies on an interview schedule, while in the latter replies are recorded by the respondents themselves.

Quota sampling: The main consideration in quota sampling is the researcher's ease of access to the sample population. In addition to convenience, the researcher is guided by some visible characteristic of interest, such as gender or race, of the study population. The sample is selected from a convenient location, and whenever a person with this visible relevant characteristic is seen, that person is asked to participate in the study. The process continues until the required number of respondents (quota) have been contacted.

Random design: In a random design, the study population groups as well as the experimental treatments are not predetermined but randomly assigned to become control or experimental groups. Random assignment in experiments means that any individual or unit of the study population has an equal and independent chance of becoming a part of the experimental or control group or, in the case of multiple treatment modalities, any treatment has an equal and independent chance of being assigned to any of the population groups. It is important to note that the concept of randomisation can be applied to any of the experimental designs.

Random sampling: For a design to be called random or probability sampling, it is imperative that each element in the study population has an equal and independent chance of selection in the sample. Thus the probability of selection of each element in the study population is the same, and the choice

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of one element is not dependent upon the choice of another element in the sampling.

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Random variable: When collecting information from respondents, there are times when the mood of a respondent or the wording of a question can affect the way a respondent replies. There is no systematic pattern in terms of this change. Such shifts in responses are said to be caused by random or chance variables.

Randomisation: In experimental and comparative studies, you often need to study two or more groups of people. In forming these groups it is important that they are comparable with respect to the dependent variable and other variables that affect it so that the effects of independent and extraneous variables are uniform across groups. Randomisation is a process that ensures that each and every person in a group is given an equal and independent chance of being in any of the groups, thereby making groups comparable.

Ratio scale: A ratio scale has all the properties of nominal, ordinal and interval scales plus a property of its own: the zero point of a ratio scale is fixed, which means it has a fixed starting point. Therefore, it is an absolute scale. As the difference between the intervals is always measured from a zero point, arithmetical operations can be performed on the scores.

Reactive effect: Sometimes the way a question is worded informs respondents of the existence or prevalence of something that the study is trying to find out about as an outcome of an intervention. This effect is known as reactive effect of the instrument.

Recall error: Error that can be introduced in a response because of a respondent's inability to recall its various aspects correctly.

Reflective journal log: This is a method of data collection in qualitative research that entails keeping a log of your thoughts as a researcher whenever you notice anything, talk to someone, participate in an activity or observe something that helps you understand or add to whatever you are trying to find out about. This log becomes the basis of your research findings.

Reflexive control design: In experimental studies, to overcome the problem of comparability in different groups, sometimes researchers study only one population and treat data collected during the non-intervention period as representing a control group, and information collected after the introduction

of the intervention as if it pertained to an experimental group. It is the periods of non-intervention and intervention that constitute control and experimental groups.

Regression effect: Sometimes people who place themselves on the extreme positions of a measurement scale at the pre-test stage may, for a number of reasons, shift towards the mean at the post-test stage. They might feel that they have been too negative or too positive at the pre-test stage. Therefore, the mere expression of the attitude in response to a questionnaire or interview has caused them to think about and alter their attitude towards the mean at the time of the post-test. This type of effect is known as the regression effect.

Reliability: A research instrument that is able to provide similar results when used repeatedly under similar conditions is described as 'reliable'. Reliability indicates accuracy, stability and predictability of a research instrument: the higher the reliability, the higher the accuracy.

Replicated cross-sectional design: This study design is based upon the assumption that participants at different stages of a programme are similar in terms of their socioeconomic-demographic characteristics and the problem for which they are seeking intervention. Assessment of the effectiveness of an intervention is done by taking a sample of clients who are at different stages of the intervention. The difference in the dependent variable among clients at the intake and termination stage is considered to be the impact of the intervention.

Research: One of the ways of finding answers to your professional and practice questions. It is characterised by the use of tested procedures and methods and an unbiased and objective attitude in the process of exploration.

Research design: A research design is a procedural plan that is adopted by the researcher to answer questions validly, objectively, accurately and economically. A research design therefore addresses questions that determine the path you are proposing to take for your research journey.

Through a research design you decide for yourself and communicate to others your decisions regarding what study design you propose to use, how you will collect information from your respondents, how you will select your

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respondents, how the information you will collect is to be analysed and how you will communicate your findings.

Research instrument: Anything that becomes a means of collecting information for your study is called a 'research instrument' or a 'research tool', for example interview schedules, questionnaires, notes on field observations, field diaries, information collected from secondary notes, interview guides.

Research journey: The process that you follow to find answers to your research questions.

Research objectives: Specific statements of goals that you set out to be achieved at the end of your research journey.

Research participants: Those respondents or subjects who participate in a research study.

Research problem: Any issue, problem or question that becomes the basis of your enquiry. It is what you want to find out about during your research endeavour.

Research proposal: A research proposal details your operational plan as to how you are going to find answers to your research questions. It outlines the various tasks you plan to undertake to fulfil your research objectives or obtain answers to your research questions.

Research questions: Questions that you would like to find answers to through your research, such as 'What does it mean to have a child with ADHD in a family?' or 'What is the impact of immigration on family roles?' Research questions become the basis for research objectives. The main difference between research questions and research objectives is the way they are worded. Research questions take the form of questions whereas research objectives are statements of achievements expressed using action-oriented words.

Retrospective study: A retrospective study investigates a phenomenon, situation, problem or issue that has happened in the past. Such studies are

usually conducted either on the basis of the data available for that period or on the basis of respondents' recall of the situation.

Retrospective—prospective study: A retrospective—prospective study focuses on past trends in a phenomenon and studies it into the future. A study where you measure the impact of an intervention without having a control group by 'constructing' a previous baseline from either respondents' recall or secondary sources, then introducing the intervention to study its effect, is considered a retrospective—prospective study. In fact, most beforeand-after studies, if carried out without having a control — where the baseline is constructed from the same population before introducing the intervention — will be classified as retrospective—prospective studies.

Row percentages are calculated from the total of all the subcategories of one variable that are displayed along a row in different columns.

Sample: A sample is a subgroup of the population which is the focus of your research enquiry and is selected in such a way that it represents the study population. A sample is composed of a few individuals from whom you collect the required information. It is done to save time, money and other resources.

Sample size: The number of individuals, usually denoted by the letter n, from whom you obtain the required information.

Sample statistics: Findings based on the information obtained from your respondents (sample) are called sample statistics.

Sampling: The process of selecting a few respondents (a sample) from a bigger group (the sampling population) to become the basis for estimating the prevalence of information of interest to you.

Sampling design: The way you select the required sampling units from a sampling population to obtain your sample is called the sampling design or sampling strategy. There are many sampling strategies in both quantitative and qualitative research.

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Sampling element: Anything that becomes the basis of selecting your sample such as an individual, family, household, members of an organisation, residents of an area, is called a sampling unit or element.

Sampling error: The difference in the findings (sample statistics) that is due to the selection of elements in the sample is known as sampling error.

Sampling frame: When you are in a position to identify all elements of a study population, the list of all the elements is called a sampling frame.

Sampling population: The entire group, such as families living in an area, clients of an agency, residents of a community, members of a group, people belonging to an organisation about whom you want to find out about through your research endeavour, is called the sampling population or study population.

Sampling strategy: see Sampling design Sampling unit: see Sampling element

Sampling with replacement: When you select a sample in such a way that each selected element in the sample is placed back into the sampling population before selecting the next, this is called sampling with replacement. Theoretically, this is done to provide an equal chance of selection to each element so as to adhere to the theory of probability to ensure randomisation of the sample. If an element is selected again, it is discarded and the next one is selected. If the sampling population is fairly large, the probability of selecting the same element twice is fairly remote.

Sampling without replacement: When you select a sample in such a way that an element, once selected to become a part of your sample, is not placed back into the study population, this is called sampling without replacement.

Saturation point: The concept of saturation point refers to the stage in data collection where you, as a researcher, are discovering no or very little new

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information from your respondents. In qualitative research this is considered an indication of the adequacy of the sample size.

Scale: This is method of measurement and/or classification of respondents on the basis of their responses to questions you ask of them in a study. A scale could be continuous or categorical. It helps you to classify a study population in subgroups or as a spread that is reflective on the scale.

Scattergram: When you want to show graphically how one variable changes in relation to a change in another, a scattergram is extremely effective. For a scattergram, both the variables must be measured either on an interval or ratio scale and the data on both the variables needs to be available as absolute values for each observation. Data for both variables is taken in pairs and displayed as points in relation to their values on both axes. The resulting graph is known as a scattergram.

Secondary data: Sometimes the information required is already available in other sources such as journals, previous reports, or censuses, and you extract that information for the specific purpose of your study. This type of data is called secondary data.

Secondary sources: Sources that provide secondary data are called secondary sources. Sources such as books, journals, previous research studies, records of an agency, client or patient information already collected and routine service delivery records all form secondary sources.

Semi-experimental studies: see Quasi-experimental studies.

Sensitive information: Any information that a respondent considers personal or private, and does not want to share, is considered as sensitive information. This could be about drug use, sexuality, income, criminal history, etc. Asking for sensitive information may upset or embarrass a respondent and should be done skilfully and having developed a good rapport.

Simple random sampling: This is the most commonly used method of selecting a random sample. It is a process of selecting the required sample size from the sampling population, providing each element with an equal and

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independent chance of selection by any method designed to select a random sample.

Snowball sampling: A process of selecting a sample using networks. To start with, a few individuals in a group or organisation are selected using purposive, random or network sampling to collect the required information from them. They are then asked to identify other people in the group or organisation who could be contacted to obtain the same information. The people selected by them become a part of the sample. The process continues till you reach the saturation point in terms of information being collected.

Stacked bar chart: A stacked bar chart is similar to a bar chart except that in the former each bar shows information about two or more variables stacked onto each other vertically. The sections of a bar show the proportion of the variables they represent in relation to one another. Such a chart can be drawn only for categorical data.

Stakeholders in research: Those people or groups who are likely to be affected by a research activity or its findings. In research there are three stakeholders: the research participants, the researcher and the funding body.

Stem-and-leaf display: The stem-and-leaf display is an effective, quick and simple way of displaying a frequency distribution. The stem and leaf for a frequency distribution running into two digits is plotted by displaying digits 0 to 9 on the left of the display, representing the tens of a frequency. The figures representing the units of a frequency are displayed on the right.

Stratified random sampling: One of the probability sampling designs in which the total study population is first classified into different subgroups based upon a characteristic that makes each subgroup more homogeneous in terms of the classificatory variable. The sample is then selected from each subgroup either by selecting an equal number of elements from each subgroup or selecting elements from each subgroup equal to its proportion in the total population.

Structured interviews: Interviews in which the questions that you ask of your respondents, their wording and sequence are pre-determined. Everything that

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forms part of the interview is fixed and pre-determined and any deviation from it is not permitted.

Stub: The stub is part of the structure of a table. It is the subcategories of a variable, listed down the left-hand column of the table. Information about these subcategories is provided to the right of the stub.

Study design: This term is used to describe the type of design you are going to adopt to undertake your study; that is, if it is going to be experimental, correlational, descriptive, or before and after. Each study design has a specific format and attributes.

Study population: Every study in the social sciences has two aspects: study population and study area (subject area). The people you want to find out about are collectively known as the study population or simply population; the size of the population is usually denoted by the letter N. It could be a group of people living in an area, employees of an organisation, a community, a group of people with special issues, etc. The people from whom you gather information, known as the sample, are selected from the study population; the sample size is usually denoted by n.

Subject area: Any academic or practice field in which you are conducting your study is called the subject or study area. It could be health or other needs of a community, attitudes of people towards an issue, occupational mobility in a community, coping strategies, depression, domestic violence, etc.

Subjectivity: This is an integral part of your way of thinking that is 'conditioned' by your educational background, discipline, philosophy, experience and skills. Bias is a deliberate attempt to change or highlight something which in reality is not there but you do it because of your vested interest. Subjectivity is not deliberate; it is inherent in the way you understand or interpret something.

Summary of literature: A summary of literature is a description of the significant findings of each relevant piece of work that you have gone through as a part of your literature search. The summary basically entails

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listing, under each pertinent source, the major findings of relevance to your study. The sources searched can be listed in any order.

Summated rating scale: see Likert scale.

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Systematic sampling: A way of selecting a sample where the sampling frame, depending upon the sample size, is first divided into a number of segments called intervals. Then, from the first interval, using simple random sampling, one element is selected. The selection of subsequent elements from other intervals is dependent upon the order of the element selected in the first interval. If in the first interval it is the fifth element, the fifth element of each subsequent interval will be chosen.

Table of random numbers: Most books on research methodology and statistics have tables that contain randomly generated numbers. These tables can be used to select a random sample.

Tables: A useful way of presenting analysed data in a small space that brings clarity to the text and serves as a quick point of reference. There are different types of tables for data pertaining to one, two or more variables.

Thematic writing: A style of writing which is written around main themes.

Theoretical framework: As you start reading the literature, you will soon discover that the problem you wish to investigate has its roots in a number of theories that have been developed from different perspectives. The information obtained from different sources needs to be sorted under the main themes and theories, highlighting agreements and disagreements among the authors. This process of structuring a 'network' of these theories that directly or indirectly have a bearing on your research topic is called the theoretical framework.

Theory of causality: The theory of causality advocates that in studying cause and effect there are three sets of variables that are responsible for the change. These are: cause or independent variables, extraneous variables and change

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variables. It is the combination of all three that produces change in a phenomenon.

Thurstone scale: The Thurstone scale is one of the scales designed to measure attitudes in the social sciences. Attitude is measured by this scale by means of a set of statements, the 'attitudinal value' of which has been determined by a group of judges. A respondent's agreement with the statement assigns a score equivalent to the 'attitudinal value' of the

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statement. The total score of all statements is the attitudinal score for a respondent.

Transferability: The concept of transferability refers to the degree to which the results of qualitative research can be generalised or transferred to other contexts or settings.

Trend curve: A set of data measured on an interval or a ratio scale can be displayed using a line diagram or trend curve. A trend line can be drawn for data pertaining to both a specific time and a period. If it relates to a period, the midpoint of each interval at a height commensurate with each frequency is marked as a dot. These dots are then connected with straight lines to examine trends in a phenomenon. If the data pertains to an exact time, a point is plotted at a height commensurate with the frequency and a line is then drawn to examine the trend.

Trend studies: These studies involve selecting a number of data observation points in the past, together with a picture of the present or immediate past with respect to the phenomenon under study, and then making certain assumptions as to the likely future trends. In a way you are compiling a cross- sectional picture of the trends being observed at different points in time over the past, present and future. From these cross-sectional observations you draw conclusions about the pattern of change.

Triangulation: Triangulation involves the use of the same set of data from multiple sources to best achieve the objectives of your study. It is based upon the belief that use of the same set of data, collected through different approaches to draw conclusions, and its examination from different perspectives will provide a better understanding of a problem, situation, phenomenon or issue. There are different types of triangulations; data, investigator, theory and methodology.

Type I error: In testing a hypothesis, for many reasons you may sometimes commit a mistake and draw the wrong conclusion with respect to the validity of your hypothesis. If you reject a null hypothesis when it is true and you should not have rejected it, this is called a Type I error.

Type Il error: In testing a hypothesis, for many reasons you may sometimes commit a mistake and draw the wrong conclusion in terms of the validity of your hypothesis. If you accept a null hypothesis when it is false and you should not have accepted it, this is called a Type Il error.

Unethical: Any professional activity that is not in accordance with the accepted code of conduct for that profession is considered unethical.

Unstructured interviews: Interviews in which, you as an interviewer, have every flexibility in terms of questions that you ask of your respondents, explanation you provide, wording you use, and the sequence in which you ask them.

Validity: The concept of validity can be applied to every aspect of the research process. In its simplest form, validity refers to the appropriateness of each step in the research process. However, the concept of validity is more associated with measurement procedures. In terms of the measurement procedure, validity is the ability of an instrument to measure what it is designed to measure.

Variable: An image, perception or concept that is capable of measurement — hence capable of taking on different values — is called a variable. In other words, a concept that can be measured is called a variable. A variable is a property that takes on different values. It is a rational unit of measurement that can assume any one of a number of designated values.

Working definition: see Operational definition

FOR EVERY KEYWORDS, MAKE IT SHORT, CONCISE AND EASY TO UNDERSTAND