Management is a universal phenomenon utilized in business, political, cultural, and social organizations.
Directs efforts towards achieving a definite purpose.
Harold Koontz: Management is the art of getting things done through people in organized groups.
F.W. Taylor: Management is the art of knowing what to do, when to do it, and ensuring it is done in the best and cheapest way.
Getting things done through people: Collaborative effort.
Goal oriented: Focused on achieving objectives.
Pervasive: Exists in all organizations.
Multidimensional: Involves various aspects of the organization.
Continuous process: Ongoing activity.
Group activity: Involves teamwork.
Dynamic function: Adapts to changes.
Intangible: Not physical but essential.
Achieves Group Goals
Optimum Resource Utilization
Cost Reduction
Establishes Organization Structure
Maintains Equilibrium
Facilitates Personal Development
Essential for Prosperity
Increases with business size and workforce.
Types of Management Levels:
Top Level Management: Set goals and policies.
Roles include planning, budgeting, and overall coordination.
Middle Level Management: Responsible for department functioning.
Executes plans as per top management directives.
Supervisory Level Management: Directly oversees workers.
Assigns tasks and maintains quality.
Lays down objectives and policies.
Prepares budgets and schedules.
Controls and coordinates departmental activities.
Provides guidance and maintains external relations.
Accountable to shareholders.
Responsible for departmental execution of plans.
Engages in employee training and recruiting.
Coordinates activities between departments.
Sends reports to top management.
Assign tasks and guide employees.
Oversee quality control in production.
Communicate employee issues to higher management.
Responsible for worker training and disciplinary actions.
Technical Skills: Expertise in specific tasks.
Conceptual Skills: Ability to understand complex situations.
Human Skills: Interpersonal abilities.
Problem Solving Skills: Capability to resolve issues.
Informational Roles: Monitor, Disseminator, Spokesperson.
Interpersonal Roles: Figurehead, Leader, Liaison.
Decisional Roles: Entrepreneur, Disturbance Handler, Resource Allocator, Negotiator.
Planning: Setting objectives and course of action.
Organizing: Structuring resources and activities.
Staffing: Selecting and training employees.
Directing: Guiding and motivating activities.
Controlling: Monitoring performance and implementing corrective actions.
Reporting: Keeping track of operational progress.
Budgeting: Financial resource planning.
Concern for People vs. Concern for Results: Depending on approach, managers fall within certain styles:
Team Management (9,9): High focus on both tasks and people.
Country Club Management (1,9): High concern for people, low concern for results.
Impoverished Management (1,1): Low concern for both.
Task Management (9,1): High concern for results, low for people.
Middle-of-the-Road Management (5,5): Balances both.
F.W. Taylor: Father of scientific management, focused on efficiency and productivity.
Scientific Management Principles: Best methods for specific tasks, division of work, scientific selection, training, and incentive plans.
Traditional: Personal observation, statistical data, reports.
Modern: ROI, ratio analysis, managerial audits.
Corporate Governance: Balances stakeholders' interests.
CSR (Corporate Social Responsibility): Ethical responsibilities of a business to its community.
Benefits of CSR: Enhances corporate image, attracts talent, increases sales.
Importance of environmental sustainability in business practices.
Benefits include cost reduction, improved brand image, and environmental protection.
Emphasizing management principles can lead to efficient and successful organizational operations. By balancing multiple responsibilities effectively, managers can create a conducive work environment, drive profitability, and uphold corporate responsibilities.