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1.5 External Environment

STEEPLE Analysis

  • Business tool for understanding a business’ external environment

  • Guides decision making by analyzing opportunities and threats

1. Social Factors

  • Population demographic can change

  • Society’s attitude towards more issues

  • Cultural and religious beliefs

  • Societal pressures towards more ethical and social responsibilities

  • Language

2. Technological Factors

  • Innovations in technology

  • Information technology (social media enhances)

  • New working practices

  • Job creation

  • Productivity and development

3. Economic Factors

  • Controlled inflation (rise in general level of prices)

  • Reduced employment

  • Economic growth

    • Boom - level of economic activity rises

    • Recession - fall in GDP for 3 quarters

    • Trough (slump) - bottom of recession

    • Recovery - level of GDP starts to rise

  • Foreign relations and exchange rates

4. Environmental Rates

  • Changes in social attitudes towards environment

  • Weather and seasonal changes

  • Health scares

  • Waste disposal and recycling from media and pressure groups

5. Political Factors

  • Laws and policies

  • Increase or decrease in interest rates

  • Political corruption

6. Legal Factors

  • Consumer protection legislation

  • Employee protection legislaion

  • Competition legislation

  • Social and environmental protection legislation

7. Ethical Factors

  • Client confidentiality

  • Bribery and other illegal transactions

  • Treatment of employees

Consequences with Changes to the STEEPLE Analysis

  • ETHICAL views and SOCIAL norms

    • Affect company’s products, activities, and marketing strategies

  • POLITICAL and LEGAL

    • Force businesses to operate and comply to regulations

  • TECHNOLOGICAL

    • Adaption of newer technology and efficiency increase

  • ENVIRONMENTAL

    • Forcing engagement in sustainable production processes

  • ECONOMIC

    • Affect costs of operations, spending attitudes of customers

1.5 External Environment

STEEPLE Analysis

  • Business tool for understanding a business’ external environment

  • Guides decision making by analyzing opportunities and threats

1. Social Factors

  • Population demographic can change

  • Society’s attitude towards more issues

  • Cultural and religious beliefs

  • Societal pressures towards more ethical and social responsibilities

  • Language

2. Technological Factors

  • Innovations in technology

  • Information technology (social media enhances)

  • New working practices

  • Job creation

  • Productivity and development

3. Economic Factors

  • Controlled inflation (rise in general level of prices)

  • Reduced employment

  • Economic growth

    • Boom - level of economic activity rises

    • Recession - fall in GDP for 3 quarters

    • Trough (slump) - bottom of recession

    • Recovery - level of GDP starts to rise

  • Foreign relations and exchange rates

4. Environmental Rates

  • Changes in social attitudes towards environment

  • Weather and seasonal changes

  • Health scares

  • Waste disposal and recycling from media and pressure groups

5. Political Factors

  • Laws and policies

  • Increase or decrease in interest rates

  • Political corruption

6. Legal Factors

  • Consumer protection legislation

  • Employee protection legislaion

  • Competition legislation

  • Social and environmental protection legislation

7. Ethical Factors

  • Client confidentiality

  • Bribery and other illegal transactions

  • Treatment of employees

Consequences with Changes to the STEEPLE Analysis

  • ETHICAL views and SOCIAL norms

    • Affect company’s products, activities, and marketing strategies

  • POLITICAL and LEGAL

    • Force businesses to operate and comply to regulations

  • TECHNOLOGICAL

    • Adaption of newer technology and efficiency increase

  • ENVIRONMENTAL

    • Forcing engagement in sustainable production processes

  • ECONOMIC

    • Affect costs of operations, spending attitudes of customers

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