Course conducted by Sarah Hewitt.
Based on slides by Andy Gravell, October 2025.
Improve Awareness, Knowledge, and Understanding of:
Depth vs Breadth of Skills
Focused Work: Mono-tasking Alone and in Teams
Mid-level Tools:
Eisenhower Principle
7 Habits of Highly Effective People
SMART Goals
Emotional Intelligence
Self-Management Factors
Reference: *The Little Book of Big Management Theories.
Topchik's 5 Stages of Development:
Attention-Getting: Lacks knowledge, makes mistakes, misses deadlines.
Flying Blind: Keeps busy, works late, fearful of admitting weakness.
Steadiness: Completes assignments, little interest in development.
On the Rise: High work quality, trustworthy, eager to learn more.
Doing: Completes work early, well respected, keen to advance.
Source: The Accidental Manager, Topchik 2004.
Positive responses to daily tasks correlate with higher productivity and success.
Developing complementary skills is crucial for advancement.
Quote from Steve Jobs: "The only thing that kept me going was that I loved what I did."
Strength Categories:
Honesty and Integrity
Technical/Professional Expertise
Problem Solving and Analysis
Ranges of Effectiveness in Non-Technical Strengths:
No strengths: 34th percentile
5 strengths: 91st percentile ===== Zenger, boost in effectivness by developing complementary skills.
Concept of Flow:
Full immersion leads to energized focus and achievement.
Everyday distractions can disrupt focus, especially in teamwork.
Multi-tasking reduces overall effectiveness.
Team setup involves:
Lead designer and 2-7 developers in proximity.
Utilize information radiators (whiteboards, flip charts).
Limited distractions to ensure timely delivery of usable code.
Concerns include:
Lower concentration
Distorted reality perception
Increased FOMO
Reduced memory retention
Elevated stress and anxiety
Poorer sleep quality
Is your mobile off?
Do you disable notifications while working?
How much time spent on:
Social media
Emails
Web browsing?
Decision Matrix:
Urgent & Important: Do It Now
Important & Not Urgent: Set Time Aside
Not Important & Urgent: Delegate
Not Important & Not Urgent: Question necessity
Personal Habits:
Be Proactive
Start with the End in Mind
Put First Things First
Sharpen the Saw (self-care and continuous learning)
Reactive vs Proactive Language:
Reactive: "There's nothing I can do"
Proactive: "I can choose a different approach."
Components include:
Think Win-Win
First Understand, Then Be Understood
Synergize to achieve greater outcomes.
Habits intersect Knowledge, Skills, and Desire.
Ikigai: Japanese concept meaning 'reason for being.'
Assess self-management through questionnaires based on psychology.
Focus on changing behavior rather than personality.
Rate agreements on statements related to:
Goal Establishment
Performance Reflection
Reflective questions to analyze experiences:
What happened?
What were you feeling?
Evaluation of experience.
Analysis of the situation.
Future action plan.
Essential for personal and management success.
How to enhance goal-setting for results?
Criteria:
Specific
Measurable
Achievable
Relevant
Time-bound
"Wanting to be rich" is vague.
A specific and measurable goal: "Graduating with a 2:1 degree with assignable targets."
Components Include:
Self-Awareness
Self-Management
Motivation
Empathy
Social Skills
Quote from Steve Jobs emphasizing broader understanding.
Focus on:
Self-awareness through reflection and tests.
Cultivation of empathy and motivational alignment.
Development of social skills through connectivity and humility.
Self-awareness– reflection, personality tests and questionnaires
• Empathy– first understand, then try to be understood• Motivation– combine your passion, vocation, mission & profession
• Self-management– Eisenhower grid, constructive thoughts & behaviours
• Social skills– put your mobile phone away, be humble, eager to learn &SMART