Communication Oct 22, 2024

• we communicate from birth, think of how babies communicate, even before they can actually talk

Channels, Noise, and Setting (sl.6)

• noise is anything that disrupts a message being sent, received, or understood

  • e.g. Dr. Duke had an online class where she called on a student to answer a question, and she said she honestly didn’t know bc she was in the car. So Dr. Duke was annoyed.

  • Then, she called on another student, they said they were in that same car, but they were otw to the hospital bc their baby is sick and needs to go to the ER

  • then, Dr. Duke was less annoyed bc that info changed the way the situation seemed. So it wasn’t for nothing.

  • Their noise was the stress of being in the car, worrying about the baby

  • Dr. Duke’s stress was the typical stereotype of why people don’t know an answer or are distracted, clouding her initial judgement on the students

Noise

• noise can be feelings, perceptions, literal sounds, etc.

• it is anything that is a barrier to the message being sent or changed from its original meaning

Setting

• the setting can get rid of noise, or create more noise

Nonverbal communication

Space

• do you like a lot of personal or mental space, or you’re ok being close to him?

Artifacts

• the way you dress, what accessories do you wear?

• text on shirts

Touch

• imagine shaking someone hard, or vs. lightly tapping their shoulder

• how you hug a male friend vs. a boyfriend

• affection with a co-worker vs. your mom

Paralanguage

• how words can be used in different ways than they actually mean

• onomatopoeia

• tone of voice

Silence

• can mean many different things

  • discomfort

  • disbelief

  • paying attention

  • very, very upset

  • wanting power

Time

• punctuality

• can make something feel like more or less of a priority

  • quality time/amount of time spent together when together/how often you talk

  • timing of responses

Smell

• bad smells are not good, good smells are good

• Can show you do or don’t care

• can make you seem irresponsible, lazy, or unprofessional e.g. for work

• not put together if smelly

• imagine if your food smells really good or really bad

• fresh smell of a small town vs. weird smells in big city

  • shows how bad smells are also not always bad

  • or, a food you like that is pungent or other people think stinks

Voice

• I-Messages

  • The ones on slide 8 are not very good, go to slide 9, practice changing them on slide 10changing