Chapter 1:
o Qualities of healthcare workers
-care about others
-have integrity
-Be dependable
-Work well with others
-Be flexible
-Willing to learn
-Strive to be cost conscious
o Standards of healthcare workers
-protect the public
-ensure workers meet standards
-skills for safety and competency
-certification
-registration
-licensure: most people aim for this
o Scope of practice
-What am I licensed to do under my license?
-be assertive and speak up on that
o Problem solving process
-identify the problem
-gather info
-opinions
-assessment
-objective data: factual information ex : someone goes and throws up
-subjective data: what someone tells you : ex “my stomach is so upset”
-signs (objective)/symptoms(subjective)
-reliability (patient is most reliable person to get info)
-create alternatives
-ideas for solutions based on info collected
-choose alternative and take action
-evaluate and revise as needed
o Ambulate means to “walk”
o 3 diff types of learning styles
-visual
-auditory
-kinesthetic
Chapter 2
o Largest service industry in US
-technological advancements
-specialization
-aging population
-cost of healthcare increases
o Healthcare facilities and services
-hospitals
-high tech
-for critically ill or injured people
-psychiatric
-inpatient
-ambulatory services
-outpatient
-walk in and walk out in 24 hrs
-more cost effective
-urgent care
-outpatient
-long term care facilities
-nursing homes
-skilled nursing facilities (SNF)
-requires patient to have 24 hour care
-intermediate care facility (ICF)
-does not require full 24 hour care
-assisted living residence
-very expensive
-person must be independent
-activities of daily living
-continuing care community
-Alzheimer’s, dementia
-home health providers
-patient care in the home
-hospice
-deals with patients that are terminally ill
-comfort and support towards patient and family
o Know diff between state and local health dpt and what they do
o Trends in health care
-wellness
-through prevention
-can do self to check up on self health
-complimentary therapies
-not traditionally preformed in conventional medical offices
-osteopathy and chiropractic
-homeopathy
-massage therapy
-holistic medicine
-energy theories
o Challenges in healthcare today
-access to healthcare
-social conditions
-maintaining quality of care
Chapter 3
o Purpose of ethics
-ethics is a system of principles
-ethical dilemmas
-should I do this or should I do that?
o Ethics and healthcare
-professional codes of ethics
-personal values
o Guiding principles of health care ethics
-preserve life
-euthanasia (mercy killing) or suicide tubes
-organ transplant
-stem cell research
-do good (if you cant help don’t hurt the person)
-respect autonomy
-consent (box 3-3)
-informed
-battery or assault (if patient refuses then document it and stop)
-implied (verbal)
-expressed
-invasive procedures (written)
-emancipated minor (under age of 18) (person is responsible)
-false imprisonment (side rails not used for safety purposes)
-advance directives
-living wills , durable power of attorney (an objective person)
-uphold justice
-reporting abuse (the caregivers job) (report not investigate)
-laws that protect (DEA box 3-5)
-be discreet
-HIPAA
-be careful what you document
-contracts
-breach of promise
-offer
-acceptance
-consideration
-implied contracts: spoken
-express contracts: wriitten
-damages
-do no harm
-negligence: did not do what you should have done when it needed to be done
-malpractice: serious usually involves a doctor
o Good samaratin law
-do things out of the goodness of your heart
-gratuity means no money no cookies no nothing
-can not accept any g