BNMG 310 Exam

BNMG 310 Organizational Behavior & Management

Exam 1 Study Guide – Spring 2025

The exam will consist of multiple-choice questions only (no essay questions) covering the material from chapters 1, 2, 3, 4, 5, 11. Here are the topics to focus on:

Chapter 1

• Different types of managers and their responsibilities

• Strategic management definition

• The management functions in the POLC framework

• Types of planning and what each involves

• Environmental scanning definition

• The roles of individual performers and managers and how they differ

Chapter 2

• The levels of analysis in organizational behavior and examples

• Hypothesis definition

• Meta-analysis definition

• Triple bottom line definition 

• The different research methods in OB and what each involves

• What the Hawthorne studies involved, and the key findings from the research

Chapter 3

• Definition of strategy and where it fits in the POLC framework

• Purpose of diversification as it relates to strategy

• What is involved in a SWOT analysis

• Differences between/definition of intended, deliberate, emergent, and realized strategy

• Porter’s generic strategies, and how they can be combined

• What is involved in a VRIO analysis

• Components of Porter’s Five Forces model

• Be familiar with some examples of companies changing/maintaining their strategy as discussed in class

Chapter 4

• Know the difference between surface and deep-level diversity traits and examples of each

• Why companies should consider implementing diversity programs. In other words, the benefits to doing so. (Based on the research covered in the text and class discussion, not just your opinion).

• Know examples of reasonable accommodations for employees with disabilities 

• Definition of glass ceiling

• The four groups of programs that are part of affirmative action programs 

• Each of the dimensions from Hofstede's culture framework and their characteristics

• Ethnocentrism defined

• Know how diversity relates to legality in hiring, i.e., what factors are legal to consider when hiring based on current federal law 

Chapter 5

• The two types of fit (Person-Job and Person-Organization) and how they are used or should be used by hiring managers. 

• Know the Big Five personality dimensions and the general characteristics associated with each

• Know which of the Big Five factors is the best predictor of job performance across most occupations 

• Self-monitoring definition 

• Emotional intelligence definition

• The characteristics of internal and external locus of control individuals 

• The difference between traditional and practical intelligence, and how each is typically measured

• The effectiveness of intelligence/cognitive ability for predicting job performance

• The characteristics of a proactive personality 

Chapter 11

• The stages in Tuckman's model of group development and what each involves

• How groups and teams differ 

• Examples of the different types of formal and informal groups

• The different types of norms that can be established by a team

• The conditions under which norms are most powerful

• Groupthink definition

• Cohesion definition 

• The various ways that group cohesion can be increased

• The three different types of social loafing discussed in class

• How social loafing can be reduced or prevented