M9- industries and software apps for business process analytics

ASU - W.P. Carey School of Business

• Institution: Arizona State University

• Module: Business Process Management

• Module Number: 9

Module 9: Process Analytics

Overview

• Focuses on Business Process Analytics, its deployed industries, and current software available.

Business Process Analytics – Deployed Industries

Major Industries

• Pharmaceuticals

• Energy and Utilities

• Manufacturing

Other Industries

• Banking and Financial Services and Insurance

• Healthcare

• Transportation

• Government and Defense

Business Process Analytics – Current Software

Key Players in Process Analytics Software

• Commercial and Open-Source Software:

  • IBM Corporation

  • Oracle Corporation (Includes Business Process Management Studio)

  • Microsoft Corp.

  • Tableau Software Inc.

  • Worksoft (Process Intelligence)

  • SAS Institute

  • SAP SE

  • Zietworks (Analytics Portal)

  • Fujitsu

  • Kofax

  • Nintex (Nintex Analytics)

  • MicroStrategy Inc.

  • Alpine Data Labs

Summary

• This module provides insights into how different industries deploy Business Process Analytics and discusses various software solutions that are currently being utilized in the field. Key actors in the field include well-established technology companies with specialized software for analytics.