Recording-2025-02-28T17:48:39.873Z

Interview Overview

• Setting: Casual conversation with the candidate for a recruitment position at Hershey Entertainment Resorts.

• Participants: Interviewer (presumably a hiring manager) and the candidate (Ayla).

Interviewer Background

• The interviewer oversees all hiring within the building and at Hershey Park, managing diverse teams including:

  • Olivia: Handles hotel hiring.

  • Jackie: Manages college recruitment and internships.

• In the previous year, over 5,000 candidates were hired, a significant figure that will be reduced for the current year to optimize staffing.

Job Responsibilities Discussed

• The position primarily involves telephone communication with applicants, especially as summer approaches with high recruitment needs.

• Responsibilities include:

  • High volume of calls to prospective employees, primarily teenagers seeking summer jobs.

  • Various roles within recruitment, helping in multiple departments as needed.

  • Engaging with applicants to determine job fit, especially for customer-facing vs. non-customer-facing roles.

Candidate's Understanding of Role

• Ayla demonstrated a clear understanding of the job responsibilities based on previously discussed interactions with Emily:

  • Anticipated high call volume due to many applications from high school students.

  • Expected to assist in various departments while primarily focusing on the recruitment team.

Company Culture and Values

• Ayla expressed a positive view of Hershey's mission and community engagement:

  • Experience with community service and fundraising initiatives resonates with her values.

  • Advocacy for inclusivity and the presence of employee resource groups indicate a commitment to employee welfare.

• Ayla shared personal experiences from previous workplaces that align with Hershey's focus on community and values.

Relevant Experience

• Ayla's previous engagement in community-focused groups and leadership roles, such as:

  • Vice President of the Spanish club and Secretary of the Latinx Hispanic Student Union.

  • Organization of cultural events to celebrate and share Hispanic culture.

Skills and Education

• Ayla has experience with Google applications, feeling comfortable with tools like Google Docs and Sheets, essential for the role that operates on a Google-based platform.

• Majoring in Psychology and Spanish, reflecting her interest in understanding people and diverse cultures, relevant for HR functions.

Personal Insights and Experiences

• Ayla discussed her scholarship achievement (Gilman Scholarship) for a study abroad program in Scotland, showcasing her capability and ambition.

• Shared thoughts on culture and travel which enrich her understanding of diversity and community.

• Mentioned personal growth experiences, including moving from the Dominican Republic to the US at a young age.

Interview Process and Next Steps

• The interviewer indicated that a decision about the candidate will be made by mid-week following the interview.

• Discussed the training and onboarding process, ensuring Ayla knows she will have support when starting the role.

Final Remarks

• The candidate was enthusiastic about working at Hershey, reinforcing her interest in the company’s values and community involvement.