Defined as creating discord on the Internet by starting quarrels or upsetting people by posting inflammatory or off-topic messages in an online community
Internet troll - a user who strives to enrage/annoy another user via social media
Characteristics:
Flooding - non-sensical message spam
Profanity
Spam - links specifically
Bullying
Multiple IPs
Online vandalism
Inflammatory - attack on brands
Cyberstalking
Stalking - the repeated uninvited monitoring and/or intrusion into the life and activities of a victim
Mis/Disinformation
Disinformation is “fake news” or false, inaccurate or misleading information intended to deceive or mislead
Misinformation is the spread of false or inaccurate information that is not deliberately created or distributed to deceive
Why is it effective/believable?
Heuristics - quick approximations that are not fully rational
Language
Source
Visceral response
Approaches to preventing mis/disinformation:
Circular reporting - journals/newspapers reporting misinformation, another journal reporting this and spreading it, the former journal referencing the spread as evidence
Security Targets:
Aim: ensure authorised actions and prevent unauthorised actions
IT assets: data, software and equipment
Data Assets:
Customer bases, electronic health records, tax information