Human Resource Management & Diversity v7

Human Resource Management & Diversity

• Course: C483: Principles of Management

• Instructor: Andy Doren, DM

• Institution: WGU College of Business

Strategic Human Resources Management

Definition of HRM

• Human Resources Management (HRM): Formal systems focused on managing people within organizations.

Human Capital

• Refers to the economic value of employees' knowledge, skills, and abilities.

Job Analysis

• Tool used to determine job functions and necessary qualifications.

Job Description

• Details essential tasks, duties, and responsibilities associated with a particular job.

Job Specification

• Outlines the skills, knowledge, and abilities required for a job.

Overview of the HR Planning Process

Planning Process

• Stages: Planning, Programming, Evaluating

• Involves:

  • Strategic organizational planning.

  • Environmental scanning for HRM.

  • Demand forecasting and labor market analysis.

  • Recruitment and selection processes.

Key Components

• Productivity, technology, internal and external labor supply, turnover, training, and performance appraisal.

  • External factors include economics and legislation.

Job Design Models

Herzberg’s Two-factor Theory

• Divides job satisfaction into hygiene factors (workplace characteristics) and motivators (aspects providing job meaning).

Hackman and Oldham Model

• Outlines variables influencing job design and employee motivation.

The Selection Process

• Key Components of Selection:

  • Applications and Résumés

  • Reference Checks

  • Drug Testing

  • Cognitive Ability Tests

  • Performance and Integrity Tests

  • Interviews

  • Background Checks

  • Personality Tests

Managing Diversity

• Importance of managing a diverse workforce:

  • Acknowledge common characteristics while treating employees as individuals.

  • Support and leverage employee differences to benefit the organization.

Issues in the Modern Workplace

• Gender: Challenges like women's rights, sexual harassment, and LGBT issues.

• Cross-cultural Communication: Barriers due to cultural and language differences.

• Religion in the Workplace: Prohibition against discrimination based on religious beliefs.

• Multiple Generations: Strategies for integrating older employees and addressing generational communication challenges.

Competitive Advantage through Diversity and Inclusion

Benefits of Diversity

• Attracts and retains motivated employees.

• Enhances perspectives for market differentiation.

• Leverages creativity and innovation in problem-solving.

• Improves organizational flexibility.

Challenges of Diversity and Inclusion

• Issues faced include:

  • Unexamined assumptions.

  • Mistrust leading to lower cohesiveness.

  • Communication barriers.

  • Stereotyping problems.

Major HR Legislation

Fair Labor Standards Act (1938)

• Governs minimum wage and employee classifications (exempt vs. nonexempt).

• Enforced by the Department of Labor.

Equal Pay Act (1963)

• Prohibits pay discrimination based on gender.

• Enforced by the EEOC with potential fines and damages.

Title VII of Civil Rights Act (1964)

• Prohibits discrimination in employment based on various characteristics.

Executive Orders 11246 and 11375 (1965)

• Established equal opportunity requirements for federal contracts.

Age Discrimination in Employment Act (1967)

• Protects employees over 40 from age-based discrimination.

Americans with Disabilities Act (1990)

• Mandates modifications for disabled employees and prohibits discrimination.

Family and Medical Leave Act (1991)

• Provides for unpaid leave for certain family and medical needs.

Guidelines for Diversity Training

Training Objectives

• Training: Equip employees with knowledge for their current jobs.

• Development: Enhance broad managerial skills for future roles.

• Awareness Building: Increase sensitivity toward valuing diversity and understanding biases.

• Skill Building: Provide tools to navigate diversity issues effectively in the workplace.

Conclusion

• Thank you for your attention.

• Website: www.wgu.edu

• Institution: WGU College of Business