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Employer-Employee Relations

Legal Requirement For Employers to Consult with Employees:

  • Proposed redundancy programmes

  • When employees are transferred from one employer to another (e.g. the sale of the business)

  • On changes to pension arrangements

  • Proposed changes to working time arrangement

What is Employee Representation?

  • Where employees are part of a formal structure that involves them in business decision-making

Reasons for Formal Employee Representation:

  • Make employees’ views known to management

  • Help strengthen both management’s and employees’ understanding of workplace issues and other matters affecting the business

  • Help create an atmosphere of mutual trust between employees and management and therefore improve workplace relations

Benefits of Employee Representation:

  • Increased empowerment and motivation of the workforce

  • Employees become more committed to the objectives and strategy of the business

  • Better decision-making because employee experience and insights are taken into account

  • Lower risk of industrial disputes

Drawback of Employee Representation:

  • Time-consuming - potentially slows decision-making

  • Conflicts between employer and employee interests may create resistance to necessary change in the business

  • Managers may feel their authority is being undermined

Work Councils:

  • EU legislation makes these mandatory for firms that operate in two or more EU countries and have more than 1,000 employees

Typical Agenda for a Works Council:

  • Business objectives and performance

  • Workforce planning issues (recruitment, staffing levels)

  • Employee welfare issues (Working conditions, health and safety)

  • Training and development programmes

  • Compliance with legislation (e.g. discrimination)

Role of Trade Unions:

  • Protect and improve the incomes of their members

  • Provide or improve job security

  • Protect workers against unfair dismissal and other issues relating to employment legislation

  • Lobby for better working conditions

  • Offer work-related services (e.g. legal support)

Advantages for an Employer of a Good Relationship with Trade Union:

  • Negotiating with trade unions (ideally a single union) saves time and cost rather than dealing with employees individually

  • Unions are part of the communication process between the business and employees

  • Employee morale and motivation may be improved if they know that their interests are being protected by a union

  • The trade union can be a supportive partner in helping a business undergo significant change

What factors influence the success of industrial action?

  • Nature and strength of the union

  • Workforce concentration e.g. lots of union members in one firm compared with a few members in many firms)

  • Management tactics e.g. if stocks are available to meet demand during a strike)

  • Economic and legal climate

  • Public support

What problems of industrial action can affect employers?

  • Lost production, reduced revenue and lower profits

  • Continuing poor relationships and grievances with employees, which lead to poor motivation and communication

  • Shifts management's focus away from strategic planning for the future

  • Harms the firm's reputation with its customer

What problems of industrial action can affect employees?

  • Reduced/lost earnings and possible redundancies

  • Must conform to legislation or be liable for damages

  • Stress due to friction with other workers and with management

  • If unsuccessful, workers are in a weaker position

  • Support from the public may decline if the action affects them

What are the benefits of industrial action?

  • Resolves ongoing grievances and improves the atmosphere

  • This leads to new and agreed rules, e.g. about rates of pay or the need to consult

  • This leads to a greater understanding of employer/employee positions

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Employer-Employee Relations

Legal Requirement For Employers to Consult with Employees:

  • Proposed redundancy programmes

  • When employees are transferred from one employer to another (e.g. the sale of the business)

  • On changes to pension arrangements

  • Proposed changes to working time arrangement

What is Employee Representation?

  • Where employees are part of a formal structure that involves them in business decision-making

Reasons for Formal Employee Representation:

  • Make employees’ views known to management

  • Help strengthen both management’s and employees’ understanding of workplace issues and other matters affecting the business

  • Help create an atmosphere of mutual trust between employees and management and therefore improve workplace relations

Benefits of Employee Representation:

  • Increased empowerment and motivation of the workforce

  • Employees become more committed to the objectives and strategy of the business

  • Better decision-making because employee experience and insights are taken into account

  • Lower risk of industrial disputes

Drawback of Employee Representation:

  • Time-consuming - potentially slows decision-making

  • Conflicts between employer and employee interests may create resistance to necessary change in the business

  • Managers may feel their authority is being undermined

Work Councils:

  • EU legislation makes these mandatory for firms that operate in two or more EU countries and have more than 1,000 employees

Typical Agenda for a Works Council:

  • Business objectives and performance

  • Workforce planning issues (recruitment, staffing levels)

  • Employee welfare issues (Working conditions, health and safety)

  • Training and development programmes

  • Compliance with legislation (e.g. discrimination)

Role of Trade Unions:

  • Protect and improve the incomes of their members

  • Provide or improve job security

  • Protect workers against unfair dismissal and other issues relating to employment legislation

  • Lobby for better working conditions

  • Offer work-related services (e.g. legal support)

Advantages for an Employer of a Good Relationship with Trade Union:

  • Negotiating with trade unions (ideally a single union) saves time and cost rather than dealing with employees individually

  • Unions are part of the communication process between the business and employees

  • Employee morale and motivation may be improved if they know that their interests are being protected by a union

  • The trade union can be a supportive partner in helping a business undergo significant change

What factors influence the success of industrial action?

  • Nature and strength of the union

  • Workforce concentration e.g. lots of union members in one firm compared with a few members in many firms)

  • Management tactics e.g. if stocks are available to meet demand during a strike)

  • Economic and legal climate

  • Public support

What problems of industrial action can affect employers?

  • Lost production, reduced revenue and lower profits

  • Continuing poor relationships and grievances with employees, which lead to poor motivation and communication

  • Shifts management's focus away from strategic planning for the future

  • Harms the firm's reputation with its customer

What problems of industrial action can affect employees?

  • Reduced/lost earnings and possible redundancies

  • Must conform to legislation or be liable for damages

  • Stress due to friction with other workers and with management

  • If unsuccessful, workers are in a weaker position

  • Support from the public may decline if the action affects them

What are the benefits of industrial action?

  • Resolves ongoing grievances and improves the atmosphere

  • This leads to new and agreed rules, e.g. about rates of pay or the need to consult

  • This leads to a greater understanding of employer/employee positions