Quality
· How To Ensure Effective Quality Management
o Always cost more if the customers find the defects. Prevent defects from going to the customers
o Build quality into the planning and design of a project
o Build a culture in the organization that wants to produce quality work.
· Plan Quality Management
o “The standard of something as measured against other things of a similar kind; the degree of excellence of something.”
o Identifying quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with quality requirements and/or standards.
o Guidance and direction on how quality will be managed and verified throughout the project.
o Identifies what the quality specifications are for this project and how these specifications will be met
· Plan Quality Management Tools
o Data Analysis
§ Cost Benefit Analysis
· Does the activities, work packages performed cost more then the expected results. The benefits must out weigh their costs.
· Cost of Quality, (COQ)
o All costs incurred over the life of the product ensuring it meets quality of the product
o Conformance, Prevention costs, Appraisal costs
o Non-Conformance, Internal and external failure costs
· Test and Inspection Planning
o PM and team determine how to test or inspect the project output to ensure it meets the stakeholders needs and expectations.
· Data Representation
o Logical Data Model
§ A visual representation of the data and you can then use it to identify the best methods to sort and organize it
o Matrix Diagram
§ The relationship between two or more groups within the project
o Mind Mapping
§ Visually organize data
o Flowcharts
§ A graphical representation of the process and any room for improvements
· Plan Quality Management Output
o Quality Management Plan
§ Quality standards that will be used by the project
§ Quality control and management activities for the project
§ Quality tools that will be used
§ How to continually improve our processes
o Quality Metrics
§ Specifications on how quality will be measure during the control quality process. Such as, error per line of code