Team Quiz - Warehousing

1. Identify at least 3 examples of how technology has changed or disrupted the
   sectorcanvas

2. For each example...
   1. Name the technology
   2. Explain how it impacted the sector (what changed?)
   3. Highlight the benefits to businesses of this technological change

1. Automation and Robotics

   • Example: Amazon's use of Kiva Robots (now Amazon Robotics - automated storage and retrieval systems) in their fulfilment centres. These robots autonomously navigate through warehouses to move shelves of products to employees. This implementation has significantly boosted the speed and accuracy of picking processes.

   • Impact: Amazon reports a 50% reduction in operating expenses and a substantial increase in order fulfillment speed. This automation allows workers to focus on tasks that require human judgment, such as handling fragile items or performing quality checks.

2. Warehouse Management Systems (WMS)

   • Example: Walmart's use of an advanced WMS that integrates with their supply chain network. This system coordinates inventory and logistics across multiple distribution centers and retail outlets.

   • Impact: Walmart has seen improved inventory accuracy and a significant reduction in out-of-stock scenarios. The system allows for real-time tracking of products and has streamlined the replenishment process, resulting in better customer service and reduced operational costs.

3. Internet of Things (IoT) and Sensors

   • Example: DHL’s smart warehouses employ IoT sensors and wearable devices to track parcels and optimize routes for picking. Sensors in the warehouse monitor environmental conditions, ensuring sensitive goods are stored appropriately.

   • Impact: This integration leads to enhanced operational efficiency, improved worker safety, and reduced product spoilage or damage. Real-time data collection helps DHL in predictive maintenance of equipment, reducing downtime and maintenance costs.warehouse operations. These devices are used to monitor and collect data on various aspects such as temperature, humidity, location of goods, and equipment performance.

4. Highlight the benefits to businesses of this technological change

   Increased Efficiency and Productivity:

   • Streamlined operations enable handling larger volumes and improved customer service.

   • Real-time data enhances decision-making, further boosting productivity.

   Cost Reduction:

   • Automation reduces labor costs and errors, while WMS and IoT optimize inventory management, minimizing unnecessary expenses.

   Enhanced Accuracy and Quality Control:

   • Robotics and automated systems minimize human errors in processes.

   • WMS ensures precise inventory tracking, enhancing overall quality control.

   Real-time Visibility and Decision-Making:

   • IoT provides a comprehensive view, aiding swift decision-making and proactive problem-solving.

   • Enables quick adaptation to market changes and customer demands.

   Improved Customer Satisfaction:

   • Faster processing and accurate fulfillment result in a better customer experience.

   • Reliable stock availability and quick delivery enhance customer trust and loyalty.

   Adaptability and Scalability:

   • Technology-driven solutions are scalable, supporting business growth without significant infrastructure changes.

   • Flexible systems allow easy adaptation to changing market conditions, providing a competitive advantage.