Introduction to Human Resource Management

Introduction to Human Resource Management (HRM)

  • Course Title: COMM. 211 – HUMAN RESOURCE MANAGEMENT
  • Instructor: Dr. Claudia Wendrich, L.L.M., CPHR, CHRE, CEBS

Course Information

  • To Do List:
    • Read the course outline available on Canvas.
    • Important logistical queries include:
    • Exam schedule
    • Required textbook chapters for upcoming classes
    • Due dates for assignments, specifically essays
    • Penalties for late submission of essays
    • Details concerning classes related to compensation
    • Contribution of final exam to overall grade

Understanding HRM

  • Definition of HRM:

    • HRM refers to the management of people within organizations through systems, processes, procedures, policies, and tools that enable employees to optimize their performance and enhance organizational objectives.
  • Importance of HRM:

    • Organizations often emphasize that "people are our most valuable resource."
    • Labour costs are a significant expenditure for organizations, typically accounting for more than 50% of total costs.
    • There has been a notable shift in the role of HRM from a mere administrative function to that of a strategic business partner over recent decades.
    • Due to talent shortages and the transition into a knowledge economy, there is an increasing requirement for innovative HRM policies.
    • HR has evolved to become a primary area of focus for CEOs, particularly in the following areas:
    • Talent attraction and retention
    • Enhancing employee performance
    • Change management and leadership behaviors
    • Employee attitudes and morale
    • Organizational culture

Factors Influencing HRM

  • Shaping Forces on HRM:

    • Internal and external forces are critical in shaping HRM within an organization.
    • Internal Forces:
      • Organizational Mission
      • Organizational Goals and Objectives
      • Organizational Culture
      • Choice of HRM Strategies
    • External Forces:
      • Economic Environment
      • Technological Changes
      • Demographics and Culture
      • Legal/Regulatory Constraints
  • Key to Success:

    • Be proactive rather than reactive in HRM.
    • Anticipate future organizational needs.
    • Maintain a comprehensive view of the organization by seeing the "big picture".

Alignment with Organizational Goals

  • Generic Business Strategies:
    • Organizations may employ typical generic strategies including:
    • Innovator/Differentiator
    • Cost Leadership
    • Focus (targeting specific markets or products)
    • Important notes regarding organizational strategy:
    • Not all companies articulate a clear strategy.
    • Even those that do may implement various strategies across different business units.
    • Budgetary and regulatory constraints may complicate formal strategy implementation.
    • In some cases, a simplistic HR strategy may be employed where problems are addressed as they arise without a formalized approach.

Understanding Organizational Culture

  • Key Quote:

    • “Culture eats strategy for breakfast.” – Peter Drucker
  • Characteristics of Organizational Culture:

    • Top-down communication versus organic communication.
    • Number of pay levels: many versus few.
    • Rewards based on individual versus team performance.
    • Decision-making: autocratic versus collaborative.
    • Structures can range from hierarchical to egalitarian.
    • Organizational culture is viewed as a continuum rather than an absolute dichotomy.

HRM Strategies

  • Complexity of HRM Strategies:

    • The complexity and sophistication of HRM strategies depend on various factors including:
    • Size of the organization
    • Market dynamics
    • Organizational lifecycle stages
    • Additional external and internal influences
    • HRM strategies are dynamic and need to evolve in response to changes within the organization and its external environment.
  • Common HR Disciplines (non-exhaustive list):

    • Recruitment: Identifying suitable candidates to join the organization.
    • Compensation: Ensuring employee remuneration aligns with compensation policies and is compliant.
    • Employee Benefits: Defining and establishing employee benefit plans consonant with total compensation strategies and their needs.
    • Workforce Planning: Anticipating future demand and supply of labor, as well as identifying potential gaps.
    • Training and Development: Evaluating training/development needs and implementing appropriate programs.
    • Equity/Inclusion/Diversity: Enhancing EDI policies and practices throughout the organization.
    • Occupational Health & Safety: Enforcing compliance with OHS regulations and fostering workplace awareness.

Conclusion

  • Thank you for your attention!
  • Copyright © 2022 Dr. Claudia Wendrich