KLM servicio al cliente Come parlare con un operatore KLM?

𝙲𝚘𝚖𝚎 𝚙𝚊𝚛𝚕𝚊𝚛𝚎 𝚌𝚘𝚗 𝚞𝚗 𝚘𝚙𝚎𝚛𝚊𝚝𝚘𝚛𝚎 𝙺𝙻𝙼?

𝚂𝚎 𝚑𝚊𝚒 𝚋𝚒𝚜𝚘𝚐𝚗𝚘 𝚍𝚒 𝚊𝚜𝚜𝚒𝚜𝚝𝚎𝚗𝚣𝚊 𝚙𝚎𝚛 𝚞𝚗𝚊 𝚙𝚛𝚎𝚗𝚘𝚝𝚊𝚣𝚒𝚘𝚗𝚎 𝚘 𝚊𝚕𝚝𝚛𝚎 𝚚𝚞𝚎𝚜𝚝𝚒𝚘𝚗𝚒 𝚛𝚎𝚕𝚊𝚝𝚒𝚟𝚎 𝚊𝚕 𝚝𝚞𝚘 𝚟𝚒𝚊𝚐𝚐𝚒𝚘 𝚌𝚘𝚗 𝙺𝙻𝙼, è 𝚜𝚎𝚖𝚙𝚕𝚒𝚌𝚎 𝚌𝚘𝚗𝚝𝚊𝚝𝚝𝚊𝚛𝚎 𝚒𝚕 𝚜𝚎𝚛𝚟𝚒𝚣𝚒𝚘 𝚌𝚕𝚒𝚎𝚗𝚝𝚒 𝚒𝚗 𝙸𝚝𝚊𝚕𝚒𝚊 𝚊𝚕 𝚗𝚞𝚖𝚎𝚛𝚘 [+𝟻𝟸-𝟻𝟻𝟽-𝟶𝟶𝟻-𝟶𝟷𝟸𝟹 (𝙼𝚇), +𝟹𝟺-𝟿𝟷𝟺-𝟾𝟹𝟷-𝟶𝟷𝟿 (𝙴𝚄) 𝚘 𝟷-𝟾𝟾𝟾-𝟺𝟺𝟿-𝟶𝟹𝟻𝟹 (𝙴𝙴.𝚄𝚄)]. 𝙸𝚗 𝚚𝚞𝚎𝚜𝚝𝚊 𝚐𝚞𝚒𝚍𝚊, 𝚝𝚒 𝚖𝚘𝚜𝚝𝚛𝚎𝚛𝚎𝚖𝚘 𝚒 𝚖𝚎𝚝𝚘𝚍𝚒 𝚙𝚒ù 𝚎𝚏𝚏𝚒𝚌𝚊𝚌𝚒 𝚙𝚎𝚛 𝚙𝚊𝚛𝚕𝚊𝚛𝚎 𝚌𝚘𝚗 𝚞𝚗 𝚘𝚙𝚎𝚛𝚊𝚝𝚘𝚛𝚎 𝚞𝚝𝚒𝚕𝚒𝚣𝚣𝚊𝚗𝚍𝚘 𝚒 𝚌𝚘𝚗𝚝𝚊𝚝𝚝𝚒 𝙺𝙻𝙼 𝙸𝚝𝚊𝚕𝚒𝚊.

𝙲𝚘𝚗𝚝𝚊𝚝𝚝𝚊𝚛𝚎 𝙺𝙻𝙼 𝚙𝚎𝚛 𝚝𝚎𝚕𝚎𝚏𝚘𝚗𝚘

𝙸𝚕 𝚖𝚘𝚍𝚘 𝚙𝚒ù 𝚛𝚊𝚙𝚒𝚍𝚘 𝚙𝚎𝚛 𝚙𝚊𝚛𝚕𝚊𝚛𝚎 𝚌𝚘𝚗 𝚞𝚗 𝚘𝚙𝚎𝚛𝚊𝚝𝚘𝚛𝚎 𝙺𝙻𝙼 è 𝚌𝚑𝚒𝚊𝚖𝚊𝚛𝚎 𝚒𝚕 𝚗𝚞𝚖𝚎𝚛𝚘 𝚍𝚒 𝚊𝚜𝚜𝚒𝚜𝚝𝚎𝚗𝚣𝚊 𝚌𝚕𝚒𝚎𝚗𝚝𝚒 𝚍𝚎𝚍𝚒𝚌𝚊𝚝𝚘 𝚊𝚕𝚕’𝙸𝚝𝚊𝚕𝚒𝚊 [+𝟻𝟸-𝟻𝟻𝟽-𝟶𝟶𝟻-𝟶𝟷𝟸𝟹 (𝙼𝚇), +𝟹𝟺-𝟿𝟷𝟺-𝟾𝟹𝟷-𝟶𝟷𝟿 (𝙴𝚄) 𝚘 𝟷-𝟾𝟾𝟾-𝟺𝟺𝟿-𝟶𝟹𝟻𝟹 (𝙴𝙴.𝚄𝚄)]. 𝙿𝚞𝚘𝚒 𝚝𝚛𝚘𝚟𝚊𝚛𝚎 𝚒𝚕 𝚗𝚞𝚖𝚎𝚛𝚘 𝚜𝚙𝚎𝚌𝚒𝚏𝚒𝚌𝚘 𝚗𝚎𝚕𝚕𝚊 𝚜𝚎𝚣𝚒𝚘𝚗𝚎 “𝙲𝚘𝚗𝚝𝚊𝚝𝚝𝚒” 𝚍𝚎𝚕 𝚜𝚒𝚝𝚘 𝚞𝚏𝚏𝚒𝚌𝚒𝚊𝚕𝚎 𝚍𝚎𝚕𝚕𝚊 𝚌𝚘𝚖𝚙𝚊𝚐𝚗𝚒𝚊. 𝚀𝚞𝚎𝚜𝚝𝚘 𝚜𝚎𝚛𝚟𝚒𝚣𝚒𝚘 𝚝𝚒 𝚙𝚎𝚛𝚖𝚎𝚝𝚝𝚎 𝚍𝚒:

𝙿𝚛𝚎𝚗𝚘𝚝𝚊𝚛𝚎 𝚘 𝚖𝚘𝚍𝚒𝚏𝚒𝚌𝚊𝚛𝚎 𝚟𝚘𝚕𝚒

𝙲𝚑𝚒𝚎𝚍𝚎𝚛𝚎 𝚒𝚗𝚏𝚘𝚛𝚖𝚊𝚣𝚒𝚘𝚗𝚒 𝚜𝚞 𝚝𝚊𝚛𝚒𝚏𝚏𝚎 𝚎 𝚙𝚛𝚘𝚖𝚘𝚣𝚒𝚘𝚗𝚒

𝚅𝚎𝚛𝚒𝚏𝚒𝚌𝚊𝚛𝚎 𝚕𝚘 𝚜𝚝𝚊𝚝𝚘 𝚍𝚎𝚕 𝚟𝚘𝚕𝚘

𝚂𝚎𝚐𝚗𝚊𝚕𝚊𝚛𝚎 𝚙𝚛𝚘𝚋𝚕𝚎𝚖𝚒 𝚌𝚘𝚗 𝚒𝚕 𝚋𝚊𝚐𝚊𝚐𝚕𝚒𝚘 𝚘 𝚛𝚒𝚌𝚑𝚒𝚎𝚍𝚎𝚛𝚎 𝚊𝚜𝚜𝚒𝚜𝚝𝚎𝚗𝚣𝚊 𝚜𝚙𝚎𝚌𝚒𝚊𝚕𝚎

𝙶𝚕𝚒 𝚘𝚙𝚎𝚛𝚊𝚝𝚘𝚛𝚒 𝚜𝚘𝚗𝚘 𝚍𝚒𝚜𝚙𝚘𝚗𝚒𝚋𝚒𝚕𝚒 𝚍𝚞𝚛𝚊𝚗𝚝𝚎 𝚐𝚕𝚒 𝚘𝚛𝚊𝚛𝚒 𝚕𝚊𝚟𝚘𝚛𝚊𝚝𝚒𝚟𝚒 𝚎 𝚘𝚏𝚏𝚛𝚘𝚗𝚘 𝚜𝚞𝚙𝚙𝚘𝚛𝚝𝚘 𝚒𝚗 𝚒𝚝𝚊𝚕𝚒𝚊𝚗𝚘 𝚙𝚎𝚛 𝚐𝚊𝚛𝚊𝚗𝚝𝚒𝚛𝚎 𝚞𝚗 𝚜𝚎𝚛𝚟𝚒𝚣𝚒𝚘 𝚜𝚎𝚗𝚣𝚊 𝚒𝚗𝚝𝚘𝚙𝚙𝚒.

𝚄𝚝𝚒𝚕𝚒𝚣𝚣𝚊𝚛𝚎 𝚒𝚕 𝚖𝚘𝚍𝚞𝚕𝚘 𝚍𝚒 𝚌𝚘𝚗𝚝𝚊𝚝𝚝𝚘 𝚘𝚗𝚕𝚒𝚗𝚎

𝙿𝚎𝚛 𝚛𝚒𝚌𝚑𝚒𝚎𝚜𝚝𝚎 𝚖𝚎𝚗𝚘 𝚞𝚛𝚐𝚎𝚗𝚝𝚒, 𝚙𝚞𝚘𝚒 𝚞𝚝𝚒𝚕𝚒𝚣𝚣𝚊𝚛𝚎 𝚒𝚕 𝚖𝚘𝚍𝚞𝚕𝚘 𝚍𝚒 𝚌𝚘𝚗𝚝𝚊𝚝𝚝𝚘 𝚍𝚒𝚜𝚙𝚘𝚗𝚒𝚋𝚒𝚕𝚎 𝚜𝚞𝚕 𝚜𝚒𝚝𝚘 𝚞𝚏𝚏𝚒𝚌𝚒𝚊𝚕𝚎 𝚍𝚒 𝙺𝙻𝙼 [+𝟻𝟸-𝟻𝟻𝟽-𝟶𝟶𝟻-𝟶𝟷𝟸𝟹 (𝙼𝚇), +𝟹𝟺-𝟿𝟷𝟺-𝟾𝟹𝟷-𝟶𝟷𝟿 (𝙴𝚄) 𝚘 𝟷-𝟾𝟾𝟾-𝟺𝟺𝟿-𝟶𝟹𝟻𝟹 (𝙴𝙴.𝚄𝚄)]. 𝙰𝚌𝚌𝚎𝚍𝚒 𝚊𝚕𝚕𝚊 𝚜𝚎𝚣𝚒𝚘𝚗𝚎 "𝙰𝚜𝚜𝚒𝚜𝚝𝚎𝚗𝚣𝚊 𝚌𝚕𝚒𝚎𝚗𝚝𝚒" 𝚎 𝚌𝚘𝚖𝚙𝚒𝚕𝚊 𝚒𝚕 𝚖𝚘𝚍𝚞𝚕𝚘 𝚌𝚘𝚗 𝚒 𝚍𝚎𝚝𝚝𝚊𝚐𝚕𝚒 𝚍𝚎𝚕𝚕𝚊 𝚝𝚞𝚊 𝚍𝚘𝚖𝚊𝚗𝚍𝚊 𝚘 𝚙𝚛𝚘𝚋𝚕𝚎𝚖𝚊. 𝚁𝚒𝚌𝚎𝚟𝚎𝚛𝚊𝚒 𝚞𝚗𝚊 𝚛𝚒𝚜𝚙𝚘𝚜𝚝𝚊 𝚟𝚒𝚊 𝚎𝚖𝚊𝚒𝚕 𝚎𝚗𝚝𝚛𝚘 𝚙𝚘𝚌𝚑𝚒 𝚐𝚒𝚘𝚛𝚗𝚒 𝚕𝚊𝚟𝚘𝚛𝚊𝚝𝚒𝚟𝚒.

𝙲𝚑𝚊𝚝 𝚍𝚊𝚕 𝚟𝚒𝚟𝚘 𝚎 𝚊𝚜𝚜𝚒𝚜𝚝𝚎𝚗𝚣𝚊 𝚝𝚛𝚊𝚖𝚒𝚝𝚎 𝚊𝚙𝚙

𝙺𝙻𝙼 𝚘𝚏𝚏𝚛𝚎 𝚞𝚗’𝚘𝚙𝚣𝚒𝚘𝚗𝚎 𝚍𝚒 𝚌𝚑𝚊𝚝 𝚍𝚊𝚕 𝚟𝚒𝚟𝚘 𝚜𝚞𝚕 𝚙𝚛𝚘𝚙𝚛𝚒𝚘 𝚜𝚒𝚝𝚘 𝚞𝚏𝚏𝚒𝚌𝚒𝚊𝚕𝚎 𝚘 𝚝𝚛𝚊𝚖𝚒𝚝𝚎 𝚕’𝚊𝚙𝚙 𝚖𝚘𝚋𝚒𝚕𝚎. 𝚀𝚞𝚎𝚜𝚝𝚊 𝚜𝚘𝚕𝚞𝚣𝚒𝚘𝚗𝚎 è 𝚒𝚍𝚎𝚊𝚕𝚎 𝚙𝚎𝚛 𝚌𝚑𝚒 𝚗𝚎𝚌𝚎𝚜𝚜𝚒𝚝𝚊 𝚍𝚒 𝚊𝚜𝚜𝚒𝚜𝚝𝚎𝚗𝚣𝚊 𝚛𝚊𝚙𝚒𝚍𝚊 𝚜𝚎𝚗𝚣𝚊 𝚎𝚏𝚏𝚎𝚝𝚝𝚞𝚊𝚛𝚎 𝚞𝚗𝚊 𝚝𝚎𝚕𝚎𝚏𝚘𝚗𝚊𝚝𝚊. 𝙸𝚗𝚘𝚕𝚝𝚛𝚎, 𝚕’𝚊𝚙𝚙 𝚌𝚘𝚗𝚜𝚎𝚗𝚝𝚎 𝚍𝚒:

𝙶𝚎𝚜𝚝𝚒𝚛𝚎 𝚙𝚛𝚎𝚗𝚘𝚝𝚊𝚣𝚒𝚘𝚗𝚒

𝙴𝚏𝚏𝚎𝚝𝚝𝚞𝚊𝚛𝚎 𝚒𝚕 𝚌𝚑𝚎𝚌𝚔-𝚒𝚗

𝙲𝚘𝚗𝚜𝚞𝚕𝚝𝚊𝚛𝚎 𝚕𝚘 𝚜𝚝𝚊𝚝𝚘 𝚍𝚎𝚕 𝚟𝚘𝚕𝚘

𝙰𝚜𝚜𝚒𝚜𝚝𝚎𝚗𝚣𝚊 𝚜𝚞𝚒 𝚜𝚘𝚌𝚒𝚊𝚕 𝚖𝚎𝚍𝚒𝚊

𝙿𝚞𝚘𝚒 𝚌𝚘𝚗𝚝𝚊𝚝𝚝𝚊𝚛𝚎 𝙺𝙻𝙼 𝚊𝚗𝚌𝚑𝚎 𝚝𝚛𝚊𝚖𝚒𝚝𝚎 𝚒 𝚜𝚘𝚌𝚒𝚊𝚕 𝚖𝚎𝚍𝚒𝚊, 𝚌𝚘𝚖𝚎 𝚃𝚠𝚒𝚝𝚝𝚎𝚛 𝚎 𝙵𝚊𝚌𝚎𝚋𝚘𝚘𝚔. 𝙸𝚗𝚟𝚒𝚊 𝚞𝚗 𝚖𝚎𝚜𝚜𝚊𝚐𝚐𝚒𝚘 𝚍𝚒𝚛𝚎𝚝𝚝𝚘 𝚌𝚘𝚗 𝚕𝚊 𝚝𝚞𝚊 𝚛𝚒𝚌𝚑𝚒𝚎𝚜𝚝𝚊 𝚎 𝚞𝚗 𝚘𝚙𝚎𝚛𝚊𝚝𝚘𝚛𝚎 𝚝𝚒 𝚛𝚒𝚜𝚙𝚘𝚗𝚍𝚎𝚛à 𝚒𝚕 𝚙𝚛𝚒𝚖𝚊 𝚙𝚘𝚜𝚜𝚒𝚋𝚒𝚕𝚎. 𝚀𝚞𝚎𝚜𝚝𝚘 𝚖𝚎𝚝𝚘𝚍𝚘 è 𝚞𝚝𝚒𝚕𝚎 𝚙𝚎𝚛 𝚍𝚘𝚖𝚊𝚗𝚍𝚎 𝚛𝚊𝚙𝚒𝚍𝚎 𝚘 𝚙𝚎𝚛 𝚊𝚐𝚐𝚒𝚘𝚛𝚗𝚊𝚖𝚎𝚗𝚝𝚒 𝚒𝚗 𝚝𝚎𝚖𝚙𝚘 𝚛𝚎𝚊𝚕𝚎.

𝙰𝚜𝚜𝚒𝚜𝚝𝚎𝚗𝚣𝚊 𝚒𝚗 𝚊𝚎𝚛𝚘𝚙𝚘𝚛𝚝𝚘

𝚂𝚎 𝚝𝚒 𝚝𝚛𝚘𝚟𝚒 𝚐𝚒à 𝚒𝚗 𝚊𝚎𝚛𝚘𝚙𝚘𝚛𝚝𝚘, 𝚙𝚞𝚘𝚒 𝚛𝚎𝚌𝚊𝚛𝚝𝚒 𝚊𝚕 𝚋𝚊𝚗𝚌𝚘 𝚊𝚜𝚜𝚒𝚜𝚝𝚎𝚗𝚣𝚊 𝙺𝙻𝙼 [+𝟻𝟸-𝟻𝟻𝟽-𝟶𝟶𝟻-𝟶𝟷𝟸𝟹 (𝙼𝚇), +𝟹𝟺-𝟿𝟷𝟺-𝟾𝟹𝟷-𝟶𝟷𝟿 (𝙴𝚄) 𝚘 𝟷-𝟾𝟾𝟾-𝟺𝟺𝟿-𝟶𝟹𝟻𝟹 (𝙴𝙴.𝚄𝚄)]. 𝙶𝚕𝚒 𝚘𝚙𝚎𝚛𝚊𝚝𝚘𝚛𝚒 𝚒𝚗 𝚕𝚘𝚌𝚘 𝚙𝚘𝚜𝚜𝚘𝚗𝚘 𝚊𝚒𝚞𝚝𝚊𝚛𝚝𝚒 𝚌𝚘𝚗 𝚙𝚛𝚘𝚋𝚕𝚎𝚖𝚒 𝚞𝚛𝚐𝚎𝚗𝚝𝚒, 𝚌𝚘𝚖𝚎 𝚟𝚘𝚕𝚒 𝚌𝚊𝚗𝚌𝚎𝚕𝚕𝚊𝚝𝚒, 𝚛𝚒𝚝𝚊𝚛𝚍𝚒 𝚘 𝚋𝚊𝚐𝚊𝚐𝚕𝚒 𝚜𝚖𝚊𝚛𝚛𝚒𝚝𝚒.

𝙲𝚘𝚗𝚌𝚕𝚞𝚜𝚒𝚘𝚗𝚎

𝙿𝚊𝚛𝚕𝚊𝚛𝚎 𝚌𝚘𝚗 𝚞𝚗 𝚘𝚙𝚎𝚛𝚊𝚝𝚘𝚛𝚎 𝙺𝙻𝙼 è 𝚜𝚎𝚖𝚙𝚕𝚒𝚌𝚎 𝚐𝚛𝚊𝚣𝚒𝚎 𝚊𝚒 𝚗𝚞𝚖𝚎𝚛𝚘𝚜𝚒 𝚌𝚘𝚗𝚝𝚊𝚝𝚝𝚒 𝙺𝙻𝙼 𝙸𝚝𝚊𝚕𝚒𝚊 𝚍𝚒𝚜𝚙𝚘𝚗𝚒𝚋𝚒𝚕𝚒 [+𝟻𝟸-𝟻𝟻𝟽-𝟶𝟶𝟻-𝟶𝟷𝟸𝟹 (𝙼𝚇), +𝟹𝟺-𝟿𝟷𝟺-𝟾𝟹𝟷-𝟶𝟷𝟿 (𝙴𝚄) 𝚘 𝟷-𝟾𝟾𝟾-𝟺𝟺𝟿-𝟶𝟹𝟻𝟹 (𝙴𝙴.𝚄𝚄)]. 𝙲𝚑𝚎 𝚝𝚞 𝚙𝚛𝚎𝚏𝚎𝚛𝚒𝚜𝚌𝚊 𝚝𝚎𝚕𝚎𝚏𝚘𝚗𝚊𝚛𝚎, 𝚞𝚝𝚒𝚕𝚒𝚣𝚣𝚊𝚛𝚎 𝚕’𝚊𝚙𝚙 𝚘 𝚜𝚌𝚛𝚒𝚟𝚎𝚛𝚎 𝚞𝚗’𝚎𝚖𝚊𝚒𝚕, 𝚒𝚕 𝚜𝚎𝚛𝚟𝚒𝚣𝚒𝚘 𝚌𝚕𝚒𝚎𝚗𝚝𝚒 è 𝚙𝚛𝚘𝚗𝚝𝚘 𝚊 𝚜𝚞𝚙𝚙𝚘𝚛𝚝𝚊𝚛𝚝𝚒 𝚎 𝚘𝚏𝚏𝚛𝚒𝚛𝚝𝚒 𝚊𝚜𝚜𝚒𝚜𝚝𝚎𝚗𝚣𝚊 𝚛𝚊𝚙𝚒𝚍𝚊 𝚙𝚎𝚛 𝚐𝚊𝚛𝚊𝚗𝚝𝚒𝚛𝚎 𝚞𝚗’𝚎𝚜𝚙𝚎𝚛𝚒𝚎𝚗𝚣𝚊 𝚍𝚒 𝚟𝚒𝚊𝚐𝚐𝚒𝚘 𝚜𝚎𝚗𝚣𝚊 𝚙𝚛𝚘𝚋𝚕𝚎𝚖𝚒.